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Pending OP Response Is this safe?

Anita

PCHF Member
PCHF Member
Jul 19, 2018
4
2
67
Upper NYS
www.anitamshaw.com
#1
Panda popped up with CoProcupdate24635586.exe is an unknown program trying to run . . . I did a search for it, but came up with nothing with these specific numbers. I did find a couple of instances with different numbers saying the program is from Nividia which is on my laptop. I've denied it . . . but if it is legit will it hurt anything if I have denied it to run?
 

jmarket

PCHF's Almighty Ruler
PCHF Owner
Support Team
Security Team
Jan 10, 2015
1,725
434
PCHF Bunker
pchelpforum.net
#2
Hi @Anita

To be safe, let's run some scans on your computer just to be safe :)

Please download the FRST 32 bit or FRST 64bit version to suit your operating system. It is important FRST is downloaded to your desktop.

If you are unsure if your operating system is 32 or 64 Bit please go HERE.

Once downloaded right click the FRST desktop icon and select "Run as administrator" from the menu.



If you receive any security warnings, or the User Account Control warning opens at any time whilst using FRST you can safely allow FRST to proceed.
Frst will open with two dialogue boxes, accept the disclaimer.


Accept the default whitelist options,
If the additions.txt options box is not checked please select it.
Then select "Scan"



Frst will take a few minutes to scan your computer, and when finished will produce two log files on your desktop, FRST.txt, and Addition.txt. They will display immediately on the desktop, but can be reopened later as a notepad file.



Please Copy and Paste the contents of these logs in your next post for review by our Security Team

We will need a log from AdwCleaner for further information.

Please go HERE and download AdwCleaner to your Desktop. Once downloaded right click the new icon and select Run as Administrator from the context menu to open the program. It will open at the Dashboard tab and no further changes to the program are necessary at this stage.

Click the Scan Now button.



Allow AdwCleaner to start scanning and depending on the amount of data on your PC it may take some time. At the conclusion of the scan any content considered unnecessary will be displayed in the Scan Results box. Ensure all items are selected for removal and click "Clean & Repair"



After selecting "Clean & Repair" another dialogue box may appear asking to restart now or later. If so choose "Clean & Restart Now"


Once the PC has restarted if AdwCleaner does not restart then open it again and click "Log Files" tab on the left. All log files will be listed. If you have used the program previously you may have several logs to select from so double click the most recent "Clean" log and it will open a notepad file on your Desktop.

Please COPY and PASTE the contents of that file in your next post :)
 
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