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HP laptop converted to Chromebook
- Thread starter Nik9285
- Start date
- Status
Hello
I assume when you say (do a factory reset) . Do you mean like it was when the laptop originally came out?
I assume when you say (do a factory reset) . Do you mean like it was when the laptop originally came out?
What is the serial number of the laptop.
Did you convert the laptop to chrome.
Do you have all your data saved.
Did you convert the laptop to chrome.
Do you have all your data saved.
I put that number in here https://support.hp.com/us-en/driver...origin=drivers&devicetype=laptop&type=laptops
and it wants the product number as well.
We might be able to download an image from HP or do a fresh install of win 10.
When I have the specs we will look at the options.
and it wants the product number as well.
We might be able to download an image from HP or do a fresh install of win 10.
When I have the specs we will look at the options.
Hp says no results?????
1) Are you happy to try win 10 install
2) do you have a blank usb stick minimum 8GB
1) Are you happy to try win 10 install
2) do you have a blank usb stick minimum 8GB
Could be this one https://support.hp.com/au-en/produc...ebook-pc-series/5296082/model/5344253/manuals
It has a recovery tool - don't know if yours will work you could try
It has a recovery tool - don't know if yours will work you could try
Reinstall Win 10 Fresh Install
Download the win 10 tool run it to recreate the flash drive – Must be minimum 8GB
https://www.microsoft.com/en-au/software-download/windows10
Watch this video
How To Install Windows 10 From USB - YouTube
In the video at 2:35 Where to install Windows. Highlight each partition and delete.
Then install on the unallocated space.
In the video at 2:54 you will notice it restarts the computer.
When you are doing this and you get to that point Remove the usb stick whilst it is restarting.
Also if you want to setup a local account instead of logging in with a Microsoft account
Turn off your wireless network and or remove the network cable.
This point is 3.32 in the video - Choose I don't have internet.
If you want to log in with a Microsoft account then leave the network as is.
Download the win 10 tool run it to recreate the flash drive – Must be minimum 8GB
https://www.microsoft.com/en-au/software-download/windows10
Watch this video
How To Install Windows 10 From USB - YouTube
In the video at 2:35 Where to install Windows. Highlight each partition and delete.
Then install on the unallocated space.
In the video at 2:54 you will notice it restarts the computer.
When you are doing this and you get to that point Remove the usb stick whilst it is restarting.
Also if you want to setup a local account instead of logging in with a Microsoft account
Turn off your wireless network and or remove the network cable.
This point is 3.32 in the video - Choose I don't have internet.
If you want to log in with a Microsoft account then leave the network as is.
Did you try the win 10 creation tool?
1. Insert the HP Recovery media you created.
2. Restart the computer.
3. Press and hold esc while the computer is restarting, and then press f9 for boot options.
4. Select the optical drive or USB flash drive you want to boot from
1. Insert the HP Recovery media you created.
2. Restart the computer.
3. Press and hold esc while the computer is restarting, and then press f9 for boot options.
4. Select the optical drive or USB flash drive you want to boot from
- Status