• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Green Screen - No error message

Status
Not open for further replies.
M

Mascotte

PCHF Member
Mar 3, 2021
2
0
28
#1
Hi,

I am new in here and hope this post is in the right place. I built a PC on my own around a year ago and everything was fine untill about half year ago I started to have random green screens and after 3-5s my PC is restarting. The green screen does not contain any error message nor error code, just blank green screen. I noticed that the green screen pops out only when I am playing games but never when I use my PC for other purposes. The timings of those are also random because I can play for a whole day without any and then the next day it pops out just after I run a game.

Here is my PC:
GPU - AMD Radeon RX 5700 XT
Processor - AMD Ryzen 5 3600 6-core
Motherboard - X570-A PRO (MS-7C37)
SSD - adata sx8200
PSU - Corsair TX750M 750W 80+ Gold

I am a newbie if it comes to PC hardware and would love if someone could take a look at it.

Thanks,
Mascotte
 
#3
Do you know if this is air cooled or water cooled?
It could be a ram issue or a heating problem.
Can you open control panel >Administrative tools>Event Viewer.
Look under Windows Logs (use the arrow on the left) >System.
Do you see any red or yellow errors ?
If yes click on the error to show what is says.
You should do this after the next green screen.

Cheers
PeterOz
 
#4
Hi veeg and PeterOz,

As requested:
@veeg My RAM is: GOODRAM 16GB 3600MHz IRDM PRO CL17 (2x8GB)
@PeterOz The screenshots of the event viewer are attached. The green screen took place at 12:05PM 3/4/2021. I guess thats the critical one which caused it but I have also attached the error ones just in case.

Thanks,
Kamil
 

Attachments

  • ss1.PNG
    ss1.PNG
    81.6 KB · Views: 5
  • ss2.PNG
    ss2.PNG
    79.6 KB · Views: 6
  • ss3.PNG
    ss3.PNG
    81.1 KB · Views: 5
  • ss4.PNG
    ss4.PNG
    81.8 KB · Views: 6
  • ss5.PNG
    ss5.PNG
    81.6 KB · Views: 6
#5
Would you be happy with rolling back your GPU - AMD Radeon RX 5700 XT drivers to an earlier release.
You have not mentioned what you are running e.g Win 10,7 or Linux etc.
Have a look here Click On Me for an older driver. Test that and see what happens. I would look for a driver at about the time you built your machine.
Since you built your own machine I assume you know how to do this. If not let us know and w will help you.

Cheers
PeterOz
 
Status
Not open for further replies.
Top Bottom
Back
Forums
Resources
Menu