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Gaming Crash - Specifically Fortnite

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dipsetgrillem

PCHF Member
Dec 4, 2020
12
1
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#1
Hey guys,

Looking to get some help. I am having issues with my computer crashing usually in Fortnite and often (no issue in COD, Escape from Tarkov, and others). This doesn't make any sense to me given hardware is decently good and i've tried to play around with settings. My UserBenchmark comes out as expected for hardware. Is anyone willing to provide some tips for fixing the issue? They SSD and RAM are new.

- 32GB RAM (3600Mhz) - new (changed settings in BIOS)

- GTX 2070

- 2TB SSD (Samsung 970Plus - new)

-Intel i7-9700

-850 PSU

Things I have tried: turn off any overclocking, update all drivers, reinstall game and launcher
 
#3
Thanks for reaching out Veeg! Some extra information below.

PSU - APEVIA 800WATT GOLD 80 PLUS POWER SUPPLY (was wrong on wattage)
New monitor - LG - UltraGear 27" IPS LED QHD FreeSync Monitor with HDR

I also made sure BIOS settings were correct for new RAM, and used samsung data migration software for SSD move. I had minimal crashing issues before new SSD, RAM, and Monitor, but it is significantly worse now.
 
#5
veeg said:
Check your system against the site ...(can you run it)..

www.systemrequirementslab.com

Requirements Test

Check your system requirements. Can I Run it? Test your specs and rate your gamimg PC.
www.systemrequirementslab.com www.systemrequirementslab.com
Click to expand...
Please see screen shot below.

1607089215088.png
 
#7
I have checked the game and launcher are up to date and will runs smoothly for several games before crashing. I have checked the temperature immediately after gaming and didnt see an issue. I also ran MSI afternburner tests and temperature for GPU didn't get too high.

Will open temp clock during game and see impact as well.
 
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#15
I would start taking it back to bare bones.
uninstall any software not required.
disconnect any hardware not necessary.
if fortnite can play in Safe Mode, reboot the PC into that.
try running the rig with only one memory stick.
run CCleaner and Glary Disk Cleaner to remove all the temp, cache and sundry files.

failing those suck-it-and-see throws of the dice, I'd be doing a clean install on that new SSD and going from there.
 
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#17
right after windows is installed, go straight to what ever is needed to get fortnite running.
you want to test the theory with the least amount of variables as possible.
then, if fortnite is OK with that config, start adding more software and hardware until the potential culprit gets added to the mix and shows its ugly head.

you want to have a reliable baseline that is stable then start adding one thing at a time.

good luck.
 
#19
Bruce,

I am concerend if i go "clean slate", windows will not be able to reinstall correctly without a product key (but assume they may be stored directly on hardware. Are there instructions for reinstalling windows and doing a full disk clean?

To elaborate - when i click "Reset this PC" - it says "Could not find the recovery environment"

Thanks, austin
 
#20
Also, I have an error message from COD that may be helpful that crashes now on launch.

(May be hard to read, screen grab wasnt working during crash)
 

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