• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Solved Error code d6 z390 meg ace

Status
Not open for further replies.

Tomp2009

PCHF Member
Mar 24, 2020
16
0
33
Hi all have a problem with my pc it's a evga 1080ti I7 8086k Z390 meg ace CORSAIR VENGEANCE RGB PRO 16GB 3600MHZ DDR4 2x8GB sticks When I was playing modern warfare last night it just suddenly went black screen pc still on and it has the error code d6 on the motherboard. I have removed gpu blew out the slots tried different slots removed ram reset cmos still nothing any help at this time would be much appreciated
 
Not a good choice of PSU for a high end build such as yours, the CX is the budget range of Corsair that are intended for office or school type computers that either use onboard graphics or only the most basic of video cards, a Gold efficiency rated PSU from a quality brand is a must for gaming rigs, the CX also has a bad failure rate, page one of the reviews here is full of complaints.

Not seen an Intel MB without its own video ports for a long time until now and it really limits your options I`m afraid as we can`t make use of your CPUs video to troubleshoot, if you have made sure that all of your modular cables are securely connected at both ends the only other suggestions I can make is to get your GPU tested or see if you can borrow a good quality brand 600W or above to test in your rig.
 
What psu would you reccomend looking at I pulled all the modules out gave them a blow out and re connected still the same thing do you think possibly the card has had it ? It's a water cooled one aswell if that helps as is the cpu
 
I would hold off on any purchase until you have either tried the GPU in a suitably powered computer, had it tested by a tech or tried a lower spec GPU in your system.

Do you have another screen or video cable you can try or can you try your screen on another computer, a notebook that has the appropriate video port will do, the error code that you mentioned from what I have read suggests a power supply issue but lets not rule out anything atm.

Have you tried one stick of RAM at a time in the second slot away from the CPU.

Just reading your MBs user manual so give us a while and I will come back to you.

Edit to add: Is the GPUs EZ Debug LED lit up.
 
I have the ram in slots 2 and 4 and have tried them one at a time no luck will Have a good look at it tonight tried a few things today on it. The debug light is on vga only iv tried removing the small circle flat battery that did nothing will try a different card if I can get hold of one. Yes also tried on another screen i only use it on the tv tried the pair of them nothing. Thanks for time to go through all this it really is appreciated
 
Also the gpu isnt plugged directly into the port it's got a extender cable if that makes sense because it wont go sideways in case dont know if you would call it a ribbon cable or not
 
That`s the only problem with such high end components, nothing is straightforward and so much can go wrong with them.

Not sure what you mean by the extender but if that has failed that would cause the GPU to not be detected, the only way to check this would be to remove the MB from the case and try a barebones set up outside of the case.

While not ideal it would be better if it were just a case of the PSU not being good enough for the GPU because the card itself is a cracker and as you will be well aware very expensive to replace.
 
CM02PPT_193531_800x800.jpg
 
Gotcha, GPU Riser Card.

Your MB does not have any video ports so no sorry, as I said previously, it has been a long time since I have seen an Intel board with no video ports, one of the reasons why I always pushed people to pay more for an Intel build was because of the onboard video safety net.
 
The board is ok but at nearly £300 when new you would expect it to have video ports.

Before doing anything I would have the MB out of the case on a large piece of cardboard and the GPU connected directly into the PCI-E slot on the MB.

Let me know if you want the barebones set-up information posting here.
 
Managed to get it into the slots tried all 3 no luck i dont know if its cause this is a hybrid but the right side looks like its swollen to me or is it meant to be like this ?
 

Attachments

  • Screenshot_20200324-215852_Gallery.jpg
    Screenshot_20200324-215852_Gallery.jpg
    1.5 MB · Views: 83
Had you had any graphics problems leading up to the total failure, reason I ask is because with an overheating GPU you would normally get warning signs such as screen artifacts or other screen distortion, see info here

By the shape of the GPU it looks like the card has been running dry, overheated and burned out :(

No signs of anything having melted but if the smell is acrid it would suggest that the card had suffered extreme heat.

NB: Looks to me like that is not the original thermal compound, there is way too much there which has resulted in a right mess and tbh if you purchased the computer used the original owner could have already been having problems and reapplied thermal compound to try and fix it, if that were the factory applied compound it would be thin and even atop of the video chip and the shape of the compound on the base of the heatsink would replicate that of the compound on the video chip, too much thermal compound has been applied in this instance and being that it is conductive it may well have shorted out the card.
 
Status
Not open for further replies.