In Progress Continuous BSOD

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E

Eugenio95

PCHF Member
Aug 28, 2024
10
0
28
I'm opening new thread because i missed the updates from the support (sorry 😅) so my thread was closed.
I built my gaming pc this May.
Since it was built, there have been a lot of BSODs, always with different causes.
The problem does not appear to be software (sfc /scannow indicates no integrity problems).

The crashes seem to occur randomly; there are no specific applications that cause the pc to shut down.
Also, sometimes the monitor stops working (and flashes rbg colors until i turn it off and on again) and sometimes i experiences crashes due to DirectX problems while gaming.

As suggested in previous thread (https://pchelpforum.net/t/continuous-bsod-on-windows-10.90728/), i set the RAM not to overclock in order for the CPU to be able to handle them,
This unfortunately did not solve the issue, and new crashes appeared.
Attacched you can find the compressed minidumps.


PC components:

CPU: AMD Ryzen 7 7700X 8-core

Motherboard: MSI B650 GAMING PLUS WIFI (MS-7E26)

RAM:2x16 GB Corsair VENGEANCE RGB DDR5 6000MHz

Graphics:AMD Radeon RX 7900 XTX XFX Limited

SSD (with Windows 10 Pro 22H2) fanxiang SSD 1TB NVMe 1.4 PCIe Gen4x4 SSD M.2 2280

CPU cooler:Corsair iCUE H150i RGB ELITE

PSU :Corsair Rm850X 80 Plus Gold 850 Watt Atx

Can you also point me to additional diagnostic tools to detect the problem?

Thank you very much and sorry for letting the other thread close.
 
Hello,
thank you for answering. In the msi site the RAM's i am using are listed as compatible.
To find them in the list, it is necessary to search the model number CMH32GX5M2B6000Z30.
So in theory they are compatible
 
PS i noticed that i wasn't allowed to attach the minidumps because of file extension, so i will add them to this message
 

Attachments

Sorry for missing the module you have. My bad....

Now: Even though I only started checking minidumps during the last year or so, I did notice something on the second one, and searched at Microsoft.

There were suggestions of memory issues, so lets start with this first:

WIN + R , type mdsched and select restart now.

See what you get.


BTW: If any members like to jump in, please do so.
 
Let’s see what’s going on, with the settings.

Please download MiniToolBox and save it to your desktop.
Run the program by right clicking on it and selecting Run as administrator.
When the program opens check mark Select All Then hit GO
Please post the log in your next reply. Attach or copy and paste, whatever is easier for you.


Speccy Scan.


  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.



Get System Info Log.


Include in your next reply a Get System Info log.
Save it to your desktop when complete.
Once you have the file on your desktop, then upload it here, and Here.
Copy the URL after your report is loaded.
Then send us the link.
 
Having the logs would help to assist further.

Create and run batch file.


Open a notepad and copy the entire content of the code box below.
Do not copy the word code!
Paste the txt into the notepad. Save the file to your desktop as 123.bat
Now you will right click the on 123.bat and run as administrator.

Code: 
@echo off

REM Run system file checker
echo Step 1: Running System File Checker...
sfc /scannow
echo.

REM Run DISM to check for and repair system image
echo Step 2: Running DISM to check and repair system image...
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
echo.

REM Update drivers
echo Step 3: Updating drivers...
echo Please make sure you're connected to the internet.
echo Running Windows Update to check for driver updates...
wuauclt /detectnow /updatenow
echo.

pause
 
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Reactions: georgeks
Hello,
i have followed every step except for uploading on https://pomf2.lain.la/ (file not permitted or server error).
Anyways, attacched you can find the logs from minitoolbox, this is the link for Speccy Scan and this is the Get System info log.
I have also created and run the batch.
 

Attachments

Uninstall Wise Registry Cleaner with GeekUninstaller.

Also Click View in GeekUninstaller, remove any apps that you do not use/want. If you do not use OneDrive, remove it from here.

1725931747827.webp


Error: (02/09/2024 10:59:23 AM) (Source: Microsoft-Windows-Defrag) (EventID: 264) (User: )
Description: The storage optimization engine could not complete reoptimization on HDD Old (D🙂 for the following reason: The requested operation is not supported by the volume's supporting hardware. (0x8900002A)
Click to expand...


Disconnect your D: drive. And test for a while:
From your Speccy log....

Running:
Remote Access Connection Manager: Are you aware of any remote connections, running a vpn?

  • Open Run window (Windows + R), type dcomcnfg and press Enter.
  • In Component Services window, double-click Computers,
  • double-click Computers yes again
  • right-click My Computer, and select Properties.
  • Navigate to COM Security tab and click.
  • Click Edit default and make sure to check Deny remote access. For All Users
  • Make sure and hit OK after unchecking all three, then apply.

1725932350331.webp

If not then run this batch file: there also seems to be many related errors in the Event log:

Error: (09/08/2024 06:49:01 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-5R2FH6C)
Description: Event ID 10010

Error: (09/08/2024 06:47:40 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-5R2FH6C)
Description: Event ID 10010

Error: (09/08/2024 05:19:04 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-5R2FH6C)
Description: Event ID 10010

Error: (09/08/2024 01:25:15 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-5R2FH6C)
Description: Event ID 10010

Error: (09/08/2024 01:24:55 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-5R2FH6C)
Description: Event ID 10010

Error: (09/08/2024 01:24:36 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-5R2FH6C)
Description: Event ID 10010

Error: (09/08/2024 12:30:16 AM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-5R2FH6C)
Description: Event ID 10010
Click to expand...

Create and run batch file.


Open a notepad and copy the entire content of the code box below.
Do not copy the word code!
Paste the txt into the notepad. Save the file to your desktop as abc.bat
Now you will right click the on abc.bat and run as administrator.


This batch file will restart your computer!! Save any work prior to running.

Code: 
@echo off
WMIC /Namespace:\\root\default Path SystemRestore Call CreateRestorePoint "BatchRestorePoint", 100, 10
schtasks /change /tn "GoogleUpdateTaskMachineCore" /disable
schtasks /change /tn "GoogleUpdateTaskMachineUA" /disable
schtasks /change /tn "CCleaner Update" /disable
schtasks /change /tn "Logitech Download Assistant" /disable
schtasks /change /tn "Adobe Acrobat Update Task" /disable
schtasks /change /tn "Adobe Flash Player Updater" /disable
sc stop RasAuto
sc stop RasMan
sc stop SessionEnv
sc stop TermService
sc stop UmRdpService
sc stop RemoteAccess
sc config RasAuto start= disabled
sc config RasMan start= disabled
sc config SessionEnv start= disabled
sc config TermService start= disabled
sc config UmRdpService start= disabled
sc config RemoteAccess start= disabled
pause
shutdown -r
Exit /B

Dump: 090324-8625-01.dmp (03.09.2024 06:04:04)
Code: 0x1E - KMODE_EXCEPTION_NOT_HANDLED
Process: csrss.exe, probably caused by: ntkrnlmp.exe
Third-party modules in the Raw Stack: amdkmdag.sys
FAILURE_BUCKET_ID: 0x1E_c0000096_STACKPTR_ERROR_nt!KiDispatchException


Clean and update your graphics driver with DDU.
 
Hello,
i've followed every step you suggested. I'll let you know if the bluescreens have stopped in a few days!
Thank you very much
 
Ok, if you have any more then download the PCHFLog tool,
Unzip to your desktop right click run as admin.
Click Gather logs.
Wait for it to complete.
A new text file will be one your desktop named PCHF.txt
Attach that, this tool will automatically gather your dump files into a zipped folder on your desktop.
Attach that as well.
 

Attachments

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