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Computer Shuts Down When Gaming; Now Graphics Card Isn't Detected.

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FBC91

PCHF Member
Oct 26, 2022
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#1
-Corsair RM750
-AMD R7 5800X
-Silicon Power NVMe M2 gen3x4 2280 SSD
-ID Cooling SE 214 XT ARGB Cooler
-Gigabyte Radeon RX 6800 XT
-B550 MAG Tomahawk
-G Skills DDR4 3600 8gb x2
-Asus VG27A
-Windows 11 Home

Hello, in the past two weeks or so my computer would shut down randomly while playing CS2. Today, it shut down again but this time my graphics card is not being detected by my system. I tried re-seating the graphics card but that didn't work.

What could have caused this, and did I potentially break my graphics card? What else should I try to fix this problem?

Also, my monitor speakers have stopped working and no longer output audio. Sorry for the double post; I just discovered this after making my first post.
 
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#5
veeg said:
If you have another card to check your system that would be great.. Also give us your complete psu spec's.
Click to expand...
105 degree C capacitors
80 plus gold certified
AC input 100V a.c. - 240V a.c.
Input current 10A - 5A
Frequency 47 - 63 Hz

DC ouput/max load (max combined wattage):

+3.3V/20A, +5V/20A (150W); +12V/62.5A (750W); -12V/0.3A (3.6W); +5Vsb/3A (15W)

Total power 750w

I will be able to test another card this weekend when my brother lends me his.
 
#7
veeg said:
Ok.. Also what is the name brand of that psu ? Do you have good air flow ?
Click to expand...
Its a Corsair. I think the airflow is good; I have two 120mm corsair fans at the front for intake and a Noctua 120mm fan at the rear for exhaust. Pc is on the hardwood floor about 8 inches away from my wall.
 
#8
FBC91 said:
-AMD R7 5800X
-G Skills DDR4 3600 8gb x2
Click to expand...

The RAM is not appropriate for your CPU, AMD state here up to 3200MT/s and if you have EXPO/XMP enabled the RAM will get auto OCd past what the CPU can handle and the PC will become unstable.

The following checks require the computer case to be opened so take the following safety precautions 1st, disconnect the power cord from the wall socket, press the case power button for twenty seconds or so to get rid of any residual charge in the system, take anti static precautions before touching anything inside, you can do this by touching a bare metal part of the case or PSU.

Remove the CMOS battery and leave it out for fifteen minutes or so, press the case power button for twenty seconds or so, put the CMOS battery back in, reassemble everything, make sure you have a keyboard, hooked up, power up with your fingers crossed.

FBC91 said:
my graphics card is not being detected by my system.
Click to expand...

How has this been determined.

The answer to the above is important because what you have post suggests that you are saying that the GPU is okay and it is something else that is broke.

Do you get anything at all on the screen, a No Signal message for example.

Have you made sure that you are connected to the GPU and not one of the video ports on the MB,

Do you have a keyboard hooked up.
 
#9
I fixed the problem, turns out all I had to do was update my GPU driver😅.

Sorry for wasting your guys' time on this; I should have checked this before thinking about doing anything else. Also I switched my RAM down to 3200 mHz and disabled XMP.

Thanks for the help; this thread can be closed.
 
#10
Sorry, I spoke too soon. Updating my driver helped my computer detect my GPU again, but my screen monitor screen cut off and wouldn't turn back on when I just tried to play CS2 for a few minutes. Also, the VGA LED on my motherboard lit up.

I also tried removing the CMOS battery for 15 minutes prior to updating my GPU driver. As far as not knowing that my GPU was detected, the Gigabyte Control Center displayed a 'No Device Found' message. And my GPU didn't show up in the Control Panel under Display Settings.
 
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