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Computer freezes when playing games

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SjukeJonkan

SjukeJonkan

PCHF Member
Feb 1, 2021
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#1
Hello,

First of all this issue has been there for a good time now, but getting worse, im now at the point when i even get freezes playing games like golf it, csgo, among us etc, witch never been a problem say 3months ago, heavier games was causing this then.

Problem is that the computer totally freezes and only reset are possible, screens and all stays on with current picture when this happens, and no sound, i have tried to monitor temps etc, but cannot see any issues there.

I have done some ram/hdd tests without errors.

posting a link from speccy http://speccy.piriform.com/results/ibhTQcTaAT5brw7o1kCK0v1
 
#2
Make and model of the PSU?

SjukeJonkan said:
I have done some ram/hdd tests without errors.
Click to expand...
like what and what were the outcome?

The first thing I see is

Partition 1
Partition ID: Disk #2, Partition #1
Disk Letter: C:
File System: NTFS
Volume Serial Number: 9A99C135
Size: 111 GB
Used Space: 99 GB (89%)
Free Space: 11,3 GB (11%)

Windows requires 25-30% of the C drive to be free for updates and to work properly.
 
Last edited:
#3
Rustys said:
Make and model of the PSU?


like what and what were the outcome?

The first thing I see is

Partition 1
Partition ID: Disk #2, Partition #1
Disk Letter: C:
File System: NTFS
Volume Serial Number: 9A99C135
Size: 111 GB
Used Space: 99 GB (89%)
Free Space: 11,3 GB (11%)

Windows requires 25-30% of the C drive to be free for updates and to work properly.
Click to expand...
Hi and thanks for the replay!

My PSU are Corsair RM750x 750w
Just tested hdd and ram via windows built in tests, and was a while ago.

And for the disk part, this have been happening before i reached this usage, i actually tried to install a game on the C drive to see if that stopped the freezing but no
 
#4
You have various issues going on but if you value your data you will heed the warning that Russ has given, see my canned info for as to why;

For Windows to be able to run efficiently and to be able to update, on a mechanical HDD you need to have between 20 and 25% of the partition or drive available as free storage space at all times and on an SSD between 10 and 20%, if you don`t you risk Windows becoming corrupt or not being able to update which also puts you at risk of malware attack.

Data only storage devices should not be allowed to get any lower than 10% of free storage space of the full capacity of the drive/partition on the drive, this also to avoid data corruption.

Please note that storage devices can physically fail if the amount of free storage space is allowed to drop below the required 10 or 20/25% minimum.

Uninstall as many unused programs, games, videos and music files as you can and get yourself another means of backing up to, when you have between 25 and 30% free storage on the C: drive/partition see if you are to update to the latest version of Windows 10 which is 20H2.
 
#5
phillpower2 said:
You have various issues going on but if you value your data you will heed the warning that Russ has given, see my canned info for as to why;

For Windows to be able to run efficiently and to be able to update, on a mechanical HDD you need to have between 20 and 25% of the partition or drive available as free storage space at all times and on an SSD between 10 and 20%, if you don`t you risk Windows becoming corrupt or not being able to update which also puts you at risk of malware attack.

Data only storage devices should not be allowed to get any lower than 10% of free storage space of the full capacity of the drive/partition on the drive, this also to avoid data corruption.

Please note that storage devices can physically fail if the amount of free storage space is allowed to drop below the required 10 or 20/25% minimum.

Uninstall as many unused programs, games, videos and music files as you can and get yourself another means of backing up to, when you have between 25 and 30% free storage on the C: drive/partition see if you are to update to the latest version of Windows 10 which is 20H2.
Click to expand...
Thanks, i have now freed up plenty of spaces on all disks now and also installed the new update, could this be a major problem for this issue ? or do you see anything else ? i have been thinking that the PSU starting to fail on me
 
#6
That PSU is good for ten years if treated right + it has more than enough output for your hardware, unlikely to be the cause.

Not hijacking the thread but if I were before going any further I would be wanting to see a new Speccy url showing plenty of free storage space on all partitions and Windows 10 version 20H2 installed and fully up to date, troubleshooting a computer when Windows is not up to date is a waste of time.
 
#10
Rustys said:
Is the system over clocked at all?
Click to expand...
Hi,

I have not over clocked anything, so not in my knowledge

I just noticed in the AI log that i have recieved that HT warning last 2 weeks, but never before

Code: 
[01-23-2021 at 08:46 pm] CPU 65,0 Abnormal
[01-23-2021 at 08:46 pm] CPU 62,0 Normal
[01-26-2021 at 05:51 pm] HT 0,186 Abnormal
[01-26-2021 at 05:51 pm] HT 1,210 Normal
[01-27-2021 at 05:54 pm] CPU 65,0 Abnormal
[01-27-2021 at 05:55 pm] CPU 64,0 Normal
[01-30-2021 at 08:27 pm] CPU 65,0 Abnormal
[01-30-2021 at 08:27 pm] CPU 64,0 Normal
[01-30-2021 at 08:27 pm] CPU 65,0 Abnormal
[01-30-2021 at 08:29 pm] CPU 64,0 Normal
[01-30-2021 at 08:30 pm] CPU 65,0 Abnormal
[01-30-2021 at 08:31 pm] CPU 64,0 Normal
[02-01-2021 at 11:09 pm] HT 0,008 Abnormal
[02-01-2021 at 11:09 pm] HT 1,210 Normal
[02-01-2021 at 11:09 pm] CHA_FAN3 708 Normal
 
#11
I see that you have CCleaner installed depending on what you have it clean could have removed a file or a reference to a file.

From what I have been reading on that monitoring software it is buggy and not accurate.

Here are just a few links yes the dates are old so take it with a grain of salt

rog.asus.com

anyone else get false alerts from ai suite

ello folks i just wondered if anyone else gets these error alerts from ai suite saying things like cpu nb-115c or cpu opt fan o rpm. i know they have to be false as i check with cpi-id hardware monitor plus the pc wouldnt be running with some of the error alerts it shows. ive also been having...
rog.asus.com rog.asus.com
rog.asus.com

Voltage problems on new PC build

Ok so a couple of day's ago i completed my new PC build but i've been running into a couple of problems since wich seem to be coming from the power supply (i think). Every now and then i've been getting warnings from the Asus AI Suite II saying that the voltage on the 12v, 5v or 3,3v rail has...
rog.asus.com rog.asus.com

Asus AI Suite II: Random voltages, fan speeds & fan will not start automatically

Hello! I wasn't sure if classifies as Air Cooling or Motherboards, so I'm just going to guess its mobo-related. Firstly, using the Asus Probe II that came with my Asus M5A99X EVO R2.0, it often notifies me of random occurrences, such as things to do with +12V, +3.3V, +5V, Vcore, etc. It notes tha...
linustechtips.com linustechtips.com

Lets try running System File Checker

Using System File Checker in Windows - Microsoft Support

Learn how to run System File Checker in Windows to check if your computer has problems with files.
support.microsoft.com support.microsoft.com

answers.microsoft.com

System file check (SFC) Scan and Repair System Files & DISM to fix things SFC cannot

Technical Level : Basic Summary System file check is a utility built into the Operating System that will check for system file corruption The sfc /scannow command (System File Check) scans the
answers.microsoft.com
 
#12
Ah can explain it!

So i runned System File Checker providing logs incase you need them, first sfc /scannow found an corrupt files and successfully repaired them and no integrity next 2 scans
 

Attachments

  • CBS.log
    609.7 KB · Views: 5
  • dism.log
    170.5 KB · Views: 3
#16
So i didn't have time to play much, but 40min in Hunter COTW are longer then the last times i've tried, i have to get back tomorrow when i can try a longer run,

And if i freeze i will try clean boot

Or actually, ill leave the game runnin during night, that would guarantee a freeze
 
#19
Can't find edit option on phone so sorry for double post!

So I will do clean boot today, but I guess this will take quite a wile tho do since I need to play for a while to see if I still have this error, so please be patient with me!! Or maybe it is a good idea to maybe play a few times and get an reference time it takes for the computer to freeze and then make a clean restart so I know roughly how long I can/need to test
 
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