• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Solved Computer Crashes

Status
Not open for further replies.
Derek Kreyke

Derek Kreyke

PCHF Member
Apr 1, 2024
6
0
19
#1
Every once in a while, while using my PC (Optiplex 9010 i7 Small form factor), it crashes, and before it does so, it does this to the screen. Any help is greatly appreciated.
Thank you! :)

P.S. the cables nor the monitor seem to be causing the issue.
IMG_7687.jpg
G
 
#3
+1 on the temps.

I'm guessing it's about 10 years old.
Have you ever taken off the side cover and cleaned it out.
Check for dust buildup around the fan blades, air vents, and heat sinks.
If it is that old, may be worth replacing the thermal paste.

For good measure, I'd also be removing the memory sticks and graphics card (if one) and cleaning their circuit boards, contact pins and motherboard slots with a soft bristled brush.
 
#6
Bruce said:
+1 on the temps.

I'm guessing it's about 10 years old.
Have you ever taken off the side cover and cleaned it out.
Check for dust buildup around the fan blades, air vents, and heat sinks.
If it is that old, may be worth replacing the thermal paste.

For good measure, I'd also be removing the memory sticks and graphics card (if one) and cleaning their circuit boards, contact pins and motherboard slots with a soft bristled brush.
Click to expand...
Hi Bruce, thank you for responding!
I have not taken it apart yet, I will clean the PC out tonight.
Thanks again, I am hoping all it needs is a good clean.
 
#7
phillpower2 said:
Shipped with very low spec, minimum upgrade potential, a poor quality 240W PSU and so is not therefore suitable for gaming.

Fwiw, nothing is crashing it is overheating, there is a world of difference both with the cause and the solution.
Click to expand...
Hopefully running some stress tests will target the issues if overheating is the issue. Thank you for your time and response!
 
#8
You are welcome but be careful with any stress testing, if you still have the original PSU in there it could pop.

Please note that stress tests are only intended to check high end computers that have a lot of RAM, multi core CPUs, an add on GPU and a PSU that can handle the load.
 
#9
phillpower2 said:
You are welcome but be careful with any stress testing, if you still have the original PSU in there it could pop.

Please note that stress tests are only intended to check high end computers that have a lot of RAM, multi core CPUs, an add on GPU and a PSU that can handle the load.
Click to expand...
Thank you! I didn't know that, I'm glad I didn't stress test it yet.
 
#10
As the word implies stress = pushing something to see how far it can go before it gives way and on a PC that has no add on GPU all that gets stress tested is the CPU which is rather pointless because all that it does is heat the CPU and PSU up for no logical reason.

You are welcome btw :)
 
#11
I think I have the answers I need to go from here. Thank you for everyone's help! :)

-trying to figure out how to conclude this post. Maybe that is only something Mods can do...
 
Status
Not open for further replies.
Top Bottom
Back
Forums
Resources
Menu