My aunt was scammed a couple of weeks ago where she replied to an email asking her to verify her email log in details.
Straight away people in her address book started receiving emails, supposedly from her, asking them to buy gift cards. She called me and I told her to change her password, which she did.
Since then, however she hasn’t been able to receive any emails at all. She can send them fine but not receive.
The email address is an old Hotmail account but she has lots of contacts and uses it for everything, so doesn’t want to lose it if possible.
We’ve tried logging in on different computers and tablets with good internet connections and plenty of storage but still nothing since February 2nd.
Any suggestions would be appreciated.
Straight away people in her address book started receiving emails, supposedly from her, asking them to buy gift cards. She called me and I told her to change her password, which she did.
Since then, however she hasn’t been able to receive any emails at all. She can send them fine but not receive.
The email address is an old Hotmail account but she has lots of contacts and uses it for everything, so doesn’t want to lose it if possible.
We’ve tried logging in on different computers and tablets with good internet connections and plenty of storage but still nothing since February 2nd.
Any suggestions would be appreciated.
