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Solved Can't connect to wifi after updating Windows 10

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Not open for further replies.

streetcutter

PCHF Member
Mar 17, 2022
13
3
96
Ok so here's my situation.

I update Windows last night when going to bed. This morning I can't connect to my wifi. These may not be linked, it could be a coincidence?

So the wifi is working. It's picking up the neighbour's wifi and other connections and I can hotspot my phone to it. The strange thing is, everything other devices can find the wifi. It's just the computer that can't find mine.

I've tried lots of things, updating drivers, reset network. In a despite attempt I even reset windows. Nothing helped.

Now you might go, maybe reset the router? It's hard to explain but I live under a holiday house that the owner rents to tourists and I pay a bit extra to use his wifi cause I can't get the net on here because he has it on. So trying to reset it will be kind of a headache involving contacting the real estate. Plus it seems to be working since my other devices can see it.

So before I contact them and go through that drama, I was hoping that someone might know why my computer can't specifically find my wifi connection when everything else can.

Cheers, Guys.
 
So other can assist let get a speccy report.

Do not forget to post the make and model of the PSU if this is a desktop.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
Hey mate. To answer your questions. I reset the network from the Network and Internet menu. Or if you meant Windows, I reset it from the restore menu.

I also actually turned off the power to the whole place so I could easily restart the modem and router and It didn't help. I uninstalled all updates, still didn't help.

The PSU is SilverStone Strider ST65F-PB 650W 80 Plus Bronze Fully Modular Power Supply

Here, this snapshot. I holp this helps.

 
Yet ever other device that you have sees the WiFi listed correct?

Disconnect the Dongle then reconnect see if that helps. May have to remove the configuration for the Dongle form the system and even device manager then reconnect it.

Looks like the Dongle is making a connection to some network.
 
Yeah every other one can find. yeah I disconnected the dongle completely uninstalled it. Still nothing. At the point I had it hotspotted to my phone.

People are suggesting that maybe I have been unintentally blocked for them router maybe?
 
That is a possibility for that you will need to check with them.

Yet if you were connected to it before then why are you not connecting to it now?

Do you see it on the list of available connection on the affected system?

Create a new user account on the system and see if the issue persists under the new user.
 
Hey again mate.

Yeah, its so odd. It just doesn't appear in available networks anymore, like it doesn't exist yet everything else can find it. I created a new account and it's still the same.

Literally at a loss as to whats going on. Might even buy a new wifi dongle to see if that helps.

Still haven't heard from the owner...
 
Download adwarecleaner
Save it to the desktop run as admin.
Go to setting tab and make sure these are all on.
==========================================
Turn on the following.

Delete IFEO Keys.
Delete Tracing Keys.
Delete Prefetch Files.
Reset Proxy.
Reset Chrome Policies.
Reset TCP/IP
Reset Hosts Files.
Reset Winsock
Reset IE Policies
Reset IPsec
Reset firewall.

Now go back to the dashboard, make a scan then when complete make certain everything is ticked.
Then click on Clean.
Then your machine should reboot.
Check the issue after the machine restarts.


=========================================================


If that fails.
Download and transfer Smart Fix to the machine.
Save it to the desktop.
Right click run as admin.
Click on Perform full recovery of network settings and restart the computer.
Click on start.

Capture.PNG



Edit:

===================================================

Attach all these logs if you still have issues.




Please download MiniToolBox and save it to your desktop.

Run the program by right clicking on it and selecting Run as administrator.
When the program opens select the following boxes:



Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size




Please post the log in your next reply






Security Check Scan.


  • Download Security Check to your desktop.
  • Right click it run as administrator.
  • When the program completes, the tool will automatically open a log file.
  • Please post that log here in your next post





1- Please click HERE to download HijackThis.
2- Run the program.
3- Click on the Main Menu button if not already there.
4- Select Do a system scan and save a logfile.
5- Copy paste the log here.
 
Last edited:
Hey man. Thanks for all that. Yeah, it didn't help. It's kinda starting to get funny lol.

Here, The logs you requested.

MiniToolBoxLog
Code:
MiniToolBox by Farbar  Version: 17-06-2016
Ran by Justin (administrator) on 19-03-2022 at 19:32:15
Running from "E:\Downloads\fixes"
Microsoft Windows 10 Pro  (X64)
Model: B450M GAMING Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================

TP-Link Wireless USB Adapter = Wi-Fi (Connected)
Realtek Gaming GbE Family Controller = Ethernet (Media disconnected)
TAP-Surfshark Windows Adapter V9 = Ethernet 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : DESKTOP-IALRL26
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek Gaming GbE Family Controller
   Physical Address. . . . . . . . . : B4-2E-99-95-AD-CF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : TAP-Surfshark Windows Adapter V9
   Physical Address. . . . . . . . . : 00-FF-8A-26-F7-7C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : TP-Link Wireless USB Adapter
   Physical Address. . . . . . . . . : D0-37-45-73-AA-A5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::84ab:12a5:a207:3ebf%16(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.43.48(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, 19 March 2022 7:25:22 PM
   Lease Expires . . . . . . . . . . : Saturday, 19 March 2022 8:25:21 PM
   Default Gateway . . . . . . . . . : 192.168.43.1
   DHCP Server . . . . . . . . . . . : 192.168.43.1
   DHCPv6 IAID . . . . . . . . . . . : 483407685
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-29-C4-3E-6D-B4-2E-99-95-AD-CF
   DNS Servers . . . . . . . . . . . : 192.168.43.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
Server:  UnKnown
Address:  192.168.43.1

Name:    google.com
Addresses:  2404:6800:4006:810::200e
      142.250.66.238


Pinging google.com [142.250.66.238] with 32 bytes of data:
Reply from 142.250.66.238: bytes=32 time=33ms TTL=112
Reply from 142.250.66.238: bytes=32 time=36ms TTL=112

Ping statistics for 142.250.66.238:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 33ms, Maximum = 36ms, Average = 34ms
Server:  UnKnown
Address:  192.168.43.1

Name:    yahoo.com
Addresses:  2001:4998:124:1507::f000
      2001:4998:124:1507::f001
      2001:4998:24:120d::1:0
      2001:4998:44:3507::8000
      2001:4998:24:120d::1:1
      2001:4998:44:3507::8001
      74.6.143.26
      98.137.11.164
      74.6.143.25
      98.137.11.163
      74.6.231.20
      74.6.231.21


Pinging yahoo.com [74.6.231.21] with 32 bytes of data:
Reply from 74.6.231.21: bytes=32 time=305ms TTL=41
Reply from 74.6.231.21: bytes=32 time=255ms TTL=41

Ping statistics for 74.6.231.21:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 255ms, Maximum = 305ms, Average = 280ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  6...b4 2e 99 95 ad cf ......Realtek Gaming GbE Family Controller
 10...00 ff 8a 26 f7 7c ......TAP-Surfshark Windows Adapter V9
 16...d0 37 45 73 aa a5 ......TP-Link Wireless USB Adapter
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0     192.168.43.1    192.168.43.48     51
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
     192.168.43.0    255.255.255.0         On-link     192.168.43.48    306
    192.168.43.48  255.255.255.255         On-link     192.168.43.48    306
   192.168.43.255  255.255.255.255         On-link     192.168.43.48    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link     192.168.43.48    306
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link     192.168.43.48    306
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    331 ::1/128                  On-link
 16    306 fe80::/64                On-link
 16    306 fe80::84ab:12a5:a207:3ebf/128
                                    On-link
  1    331 ff00::/8                 On-link
 16    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [71168] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\winrnr.dll [34304] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [97280] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [49152] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/19/2022 07:09:13 PM) (Source: RasClient) (User: )
Description: CoId={BF2D5834-EFB7-40B8-89C5-3874AA704DB3}: The user DESKTOP-IALRL26\Justin dialed a connection named  which has failed. The error code returned on failure is 633.

Error: (03/19/2022 07:06:39 PM) (Source: RasClient) (User: )
Description: CoId={8741119E-FCFF-4C83-83A7-F72D1724B839}: The user DESKTOP-IALRL26\Justin dialed a connection named  which has failed. The error code returned on failure is 633.

Error: (03/19/2022 07:04:34 PM) (Source: RasClient) (User: )
Description: CoId={A3AD0CCD-29BB-451F-9E7E-D499D75319C1}: The user DESKTOP-IALRL26\Justin dialed a connection named  which has failed. The error code returned on failure is 633.

Error: (03/19/2022 02:44:52 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x8007045b, A system shutdown is in progress.
.

Error: (03/19/2022 02:44:52 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]

Error: (03/19/2022 01:58:17 PM) (Source: MsiInstaller) (User: DESKTOP-IALRL26)
Description: Product: Windows SDK for Windows Store Apps DirectX x64 Remote -- Error 1310. Error writing to file: C:\WINDOWS\system32\DXGIDebug.dll.  System error 0.  Verify that you have access to that directory.

Error: (03/19/2022 09:26:49 AM) (Source: RasClient) (User: )
Description: CoId={2CED4987-3A4B-0005-2E24-EE2C4B3AD801}: The user DESKTOP-IALRL26\Justin dialed a connection named IKEv2-Surfshark Connection which has failed. The error code returned on failure is 868.

Error: (03/18/2022 07:22:01 PM) (Source: RasClient) (User: )
Description: CoId={D3D5CC89-B83D-426F-AEB5-CA8A5C14B6FB}: The user SYSTEM dialed a connection named IKEv2-Surfshark Connection which has failed. The error code returned on failure is 0.

Error: (03/18/2022 05:38:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: FileZilla_3.47.2.1_win64_sponsored-setup.exe, version: 3.47.2.1, time stamp: 0x5c157f24
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1415, time stamp: 0x2791d798
Exception code: 0x0eedfade
Fault offset: 0x0012b522
Faulting process id: 0x2318
Faulting application start time: 0xFileZilla_3.47.2.1_win64_sponsored-setup.exe0
Faulting application path: FileZilla_3.47.2.1_win64_sponsored-setup.exe1
Faulting module path: FileZilla_3.47.2.1_win64_sponsored-setup.exe2
Report Id: FileZilla_3.47.2.1_win64_sponsored-setup.exe3
Faulting package full name: FileZilla_3.47.2.1_win64_sponsored-setup.exe4
Faulting package-relative application ID: FileZilla_3.47.2.1_win64_sponsored-setup.exe5

Error: (03/18/2022 05:38:47 PM) (Source: Application Error) (User: )
Description: Faulting application name: FileZilla_3.47.2.1_win64_sponsored-setup.exe, version: 3.47.2.1, time stamp: 0x5c157f24
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc00001a5
Fault offset: 0x09fc6d2f
Faulting process id: 0x2318
Faulting application start time: 0xFileZilla_3.47.2.1_win64_sponsored-setup.exe0
Faulting application path: FileZilla_3.47.2.1_win64_sponsored-setup.exe1
Faulting module path: FileZilla_3.47.2.1_win64_sponsored-setup.exe2
Report Id: FileZilla_3.47.2.1_win64_sponsored-setup.exe3
Faulting package full name: FileZilla_3.47.2.1_win64_sponsored-setup.exe4
Faulting package-relative application ID: FileZilla_3.47.2.1_win64_sponsored-setup.exe5


System errors:
=============
Error: (03/19/2022 07:24:37 PM) (Source: DCOM) (User: DESKTOP-IALRL26)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (03/19/2022 07:24:37 PM) (Source: DCOM) (User: DESKTOP-IALRL26)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (03/19/2022 07:24:36 PM) (Source: DCOM) (User: DESKTOP-IALRL26)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (03/19/2022 07:24:36 PM) (Source: DCOM) (User: DESKTOP-IALRL26)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (03/19/2022 07:24:36 PM) (Source: DCOM) (User: DESKTOP-IALRL26)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (03/19/2022 07:24:36 PM) (Source: DCOM) (User: DESKTOP-IALRL26)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (03/19/2022 07:24:36 PM) (Source: DCOM) (User: DESKTOP-IALRL26)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (03/19/2022 07:24:36 PM) (Source: DCOM) (User: DESKTOP-IALRL26)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (03/19/2022 07:24:36 PM) (Source: DCOM) (User: DESKTOP-IALRL26)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (03/19/2022 07:24:36 PM) (Source: DCOM) (User: DESKTOP-IALRL26)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}


Microsoft Office Sessions:
=========================
Error: (03/19/2022 07:09:13 PM) (Source: RasClient)(User: )
Description: {BF2D5834-EFB7-40B8-89C5-3874AA704DB3}DESKTOP-IALRL26\Justin633

Error: (03/19/2022 07:06:39 PM) (Source: RasClient)(User: )
Description: {8741119E-FCFF-4C83-83A7-F72D1724B839}DESKTOP-IALRL26\Justin633

Error: (03/19/2022 07:04:34 PM) (Source: RasClient)(User: )
Description: {A3AD0CCD-29BB-451F-9E7E-D499D75319C1}DESKTOP-IALRL26\Justin633

Error: (03/19/2022 02:44:52 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x8007045b, A system shutdown is in progress.

Error: (03/19/2022 02:44:52 PM) (Source: VSS)(User: )
Description: {4e14fba2-2e22-11d1-9964-00c04fbbb345}CEventSystem0x8007045b, A system shutdown is in progress.

Error: (03/19/2022 01:58:17 PM) (Source: MsiInstaller)(User: DESKTOP-IALRL26)
Description: Product: Windows SDK for Windows Store Apps DirectX x64 Remote -- Error 1310. Error writing to file: C:\WINDOWS\system32\DXGIDebug.dll.  System error 0.  Verify that you have access to that directory.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (03/19/2022 09:26:49 AM) (Source: RasClient)(User: )
Description: {2CED4987-3A4B-0005-2E24-EE2C4B3AD801}DESKTOP-IALRL26\JustinIKEv2-Surfshark Connection868

Error: (03/18/2022 07:22:01 PM) (Source: RasClient)(User: )
Description: {D3D5CC89-B83D-426F-AEB5-CA8A5C14B6FB}SYSTEMIKEv2-Surfshark Connection0

Error: (03/18/2022 05:38:49 PM) (Source: Application Error)(User: )
Description: FileZilla_3.47.2.1_win64_sponsored-setup.exe3.47.2.15c157f24KERNELBASE.dll10.0.19041.14152791d7980eedfade0012b522231801d83a92cd4cec1aH:\Backups\Computer Stuff\Programs\FileZilla_3.47.2.1_win64_sponsored-setup.exeC:\WINDOWS\System32\KERNELBASE.dllf32a3692-ba0b-46c7-be6e-ed0872dd971e

Error: (03/18/2022 05:38:47 PM) (Source: Application Error)(User: )
Description: FileZilla_3.47.2.1_win64_sponsored-setup.exe3.47.2.15c157f24unknown0.0.0.000000000c00001a509fc6d2f231801d83a92cd4cec1aH:\Backups\Computer Stuff\Programs\FileZilla_3.47.2.1_win64_sponsored-setup.exeunknownf40b249f-8159-4e2b-be06-47d9885b4ef3


=========================== Installed Programs ============================

Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 5.6.5.58 - Adobe Inc.)
Adobe Photoshop 2022 (HKLM-x32\...\PHSP_23_2_2) (Version: 23.2.2.325 - Adobe Inc.)
Advanced Renamer (HKLM-x32\...\Advanced Renamer_is1) (Version: 3.80 - Hulubulu Software)
AnyDVD (HKLM-x32\...\AnyDVD) (Version: 8.6.0.0 - RedFox)
Application Verifier x64 External Package (HKLM\...\{D9908CED-5ABB-FEE9-FC84-743F4D38637C}) (Version: 10.1.16299.15 - Microsoft) Hidden
Discord (HKCU\...\Discord) (Version: 1.0.9004 - Discord Inc.)
Driver Booster 9 (HKLM-x32\...\Driver Booster_is1) (Version: 9.2.0 - IObit)
Folder Size Explorer (HKLM-x32\...\{CD453A88-D560-47A2-9D4D-414134F5A73D}) (Version: 2.0.0 - Bazwise)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 99.0.4844.74 - Google LLC)
Internet Download Manager (HKLM-x32\...\Internet Download Manager) (Version: 6.40.8 - Tonec Inc.)
Kits Configuration Installer (HKLM-x32\...\{86E59C8F-61D5-1782-A3CE-60AE7E4D7791}) (Version: 10.1.16299.15 - Microsoft) Hidden
Microsoft Edge (HKLM-x32\...\Microsoft Edge) (Version: 99.0.1150.46 - Microsoft Corporation)
Microsoft Edge Update (HKLM-x32\...\Microsoft Edge Update) (Version: 1.3.155.85 - )
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 22.033.0213.0002 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664 (HKLM-x32\...\{042d26ef-3dbe-4c25-95d3-4c1b11b235a7}) (Version: 12.0.40664.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664 (HKLM-x32\...\{9dff3540-fc85-4ed5-ac84-9e3c7fd8bece}) (Version: 12.0.40664.0 - Microsoft Corporation)
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30139 (HKLM-x32\...\{2c673fb6-3e65-4751-965d-33d30b68a8a6}) (Version: 14.29.30139.0 - Microsoft Corporation)
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.29.30139 (HKLM-x32\...\{8d5fdf81-7022-423f-bd8b-b513a1050ae1}) (Version: 14.29.30139.0 - Microsoft Corporation)
Microsoft Visual Studio Installer (HKLM\...\{6F320B93-EE3C-4826-85E0-ADF79F8D4C61}) (Version: 2.11.63.5026 - Microsoft Corporation)
MSI Development Tools (HKLM-x32\...\{973CACA2-E018-065B-0580-F2784802E299}) (Version: 10.1.16299.15 - Microsoft Corporation) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.9071.1 - Realtek Semiconductor Corp.)
SDK ARM Additions (HKLM-x32\...\{7922BB77-0B59-840A-AC80-D560A34D75C5}) (Version: 10.1.16299.15 - Microsoft Corporation) Hidden
SDK ARM Redistributables (HKLM-x32\...\{C87DF65C-A672-7E08-A083-E7D48FE8DB70}) (Version: 10.1.16299.15 - Microsoft Corporation) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.32 - Piriform)
Surfshark (HKLM-x32\...\{7DE31F91-EAE8-4282-A766-8808055D9CF6}) (Version: 3.4.2999 - Surfshark) Hidden
Surfshark (HKLM-x32\...\Surfshark 3.4.2999) (Version: 3.4.2999 - Surfshark)
Surfshark TAP Driver Windows (HKLM-x32\...\{89D7A33D-E328-41BA-BEA9-5A03C49DF758}) (Version: 1.0 - Surfshark)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.14.1 - Synaptics Incorporated)
Technitium MAC Address Changer v6.0 (HKLM-x32\...\TMACv6.0) (Version: 6.0 - Technitium)
Unity 2020.3.31f1 (HKLM-x32\...\Unity 2020.3.31f1) (Version: 2020.3.31f1 - Unity Technologies ApS)
Unity 2021.2.2f1 (HKLM-x32\...\Unity 2021.2.2f1) (Version: 2021.2.2f1 - Unity Technologies ApS)
Unity Hub 3.0.1 (HKLM\...\Unity Technologies - Hub) (Version: 3.0.1 - Unity Technologies Inc.)
Universal CRT Extension SDK (HKLM-x32\...\{A5FA2886-1925-133F-0D41-B9A8ECEA0A2D}) (Version: 10.1.16299.15 - Microsoft Corporation) Hidden
Universal CRT Headers Libraries and Sources (HKLM-x32\...\{B739B4C5-EEEC-8E70-0276-38C4779AF398}) (Version: 10.1.16299.15 - Microsoft Corporation) Hidden
Universal CRT Redistributable (HKLM-x32\...\{A9D6F52C-694E-3E41-7AB8-5BEB644742A5}) (Version: 10.1.16299.15 - Microsoft Corporation) Hidden
Universal CRT Tools x64 (HKLM\...\{E053089E-7953-3219-814F-F485FC151C54}) (Version: 10.1.16299.15 - Microsoft Corporation) Hidden
Universal CRT Tools x86 (HKLM-x32\...\{B9424F08-0617-C4F6-A798-5A9250C1A738}) (Version: 10.1.16299.15 - Microsoft Corporation) Hidden
Universal General MIDI DLS Extension SDK (HKLM-x32\...\{D261CEA1-AB8D-9CFA-4407-BCEFC78661AC}) (Version: 10.1.16299.15 - Microsoft Corporation) Hidden
Update for  (KB2504637) (HKLM-x32\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}.KB2504637) (Version: 1 - Microsoft Corporation)
UXP WebView Support (HKLM-x32\...\UXPW_1_1_0) (Version: 1.1.0 - Adobe Inc.)
vcpp_crt.redist.clickonce (HKLM-x32\...\{09184AC0-ACEE-44D5-95F2-05EE6D27A5E8}) (Version: 14.29.30139 - Microsoft Corporation) Hidden
Visual Studio Community 2019 (HKLM-x32\...\3a8540ce) (Version: 16.11.11 - Microsoft Corporation)
VLC media player (HKLM\...\VLC media player) (Version: 3.0.9 - VideoLAN)
VS Script Debugging Common (HKLM\...\{A4272808-82F5-410F-A5F9-1BF6F63F6B9A}) (Version: 16.0.102.0 - Microsoft Corporation) Hidden
vs_communitymsi (HKLM-x32\...\{5C127D2C-BC0B-44B8-A1A5-34E9E7A116FC}) (Version: 16.11.31911 - Microsoft Corporation) Hidden
vs_communitymsires (HKLM-x32\...\{3751D1CF-9A44-43D2-B4BB-80FA6E7925A8}) (Version: 16.10.31213 - Microsoft Corporation) Hidden
vs_devenvmsi (HKLM-x32\...\{AD0C92A4-1514-4BC1-A723-A272A8343924}) (Version: 16.0.28329 - Microsoft Corporation) Hidden
vs_filehandler_amd64 (HKLM-x32\...\{102E83BD-B6A0-4C74-AD22-7D594A3435D3}) (Version: 16.11.31503 - Microsoft Corporation) Hidden
vs_filehandler_x86 (HKLM-x32\...\{6CBDE7BE-E956-4E0E-81FB-2CB79190C924}) (Version: 16.11.31503 - Microsoft Corporation) Hidden
vs_FileTracker_Singleton (HKLM-x32\...\{05CA3463-0B45-425D-9AF2-E1964AB85CBB}) (Version: 16.10.31303 - Microsoft Corporation) Hidden
vs_minshellinteropmsi (HKLM-x32\...\{883D29E5-9A41-4C45-A192-C10B8078BF0C}) (Version: 16.10.31306 - Microsoft Corporation) Hidden
vs_minshellmsi (HKLM-x32\...\{53D1C36A-E35A-45B3-801B-F49BDD425293}) (Version: 16.11.31503 - Microsoft Corporation) Hidden
vs_minshellmsires (HKLM-x32\...\{0916C6E1-6A0A-4887-9E00-D96FD44AFACE}) (Version: 16.10.31303 - Microsoft Corporation) Hidden
vs_tipsmsi (HKLM-x32\...\{E208E682-50EE-4F2F-9860-C91B906B8A03}) (Version: 16.0.28329 - Microsoft Corporation) Hidden
WinAppDeploy (HKLM-x32\...\{9690D51C-4435-1C20-7819-66CCAB0F03F9}) (Version: 10.1.16299.15 - Microsoft Corporation) Hidden
Windows SDK AddOn (HKLM-x32\...\{350F0ECD-0783-4529-8797-98F0AD33EAC0}) (Version: 10.1.0.0 - Microsoft Corporation)
Windows Software Development Kit - Windows 10.0.16299.15 (HKLM-x32\...\{6195c203-b53c-4bb7-983a-6070a902e704}) (Version: 10.1.16299.15 - Microsoft Corporation)
WinRAR 5.90 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.90.0 - win.rar GmbH)
WinRT Intellisense Desktop - en-us (HKLM-x32\...\{385A1387-A488-9E90-3635-086129610034}) (Version: 10.1.16299.15 - Microsoft Corporation) Hidden
WinRT Intellisense Desktop - Other Languages (HKLM-x32\...\{D7DD3171-DA58-52A1-95B2-4769640855AF}) (Version: 10.1.16299.15 - Microsoft Corporation) Hidden
WinRT Intellisense IoT - en-us (HKLM-x32\...\{7336279F-8F8F-5530-A543-3BE963846C0A}) (Version: 10.1.16299.15 - Microsoft Corporation) Hidden
WinRT Intellisense IoT - Other Languages (HKLM-x32\...\{E414A474-0A87-4F66-C409-A4D9857CFD34}) (Version: 10.1.16299.15 - Microsoft Corporation) Hidden
WinRT Intellisense Mobile - en-us (HKLM-x32\...\{CE760B86-975B-F514-5673-0ED4332B801B}) (Version: 10.1.16299.15 - Microsoft Corporation) Hidden
WinRT Intellisense PPI - en-us (HKLM-x32\...\{5E67F8BE-D8D2-257F-CE19-419A2D5125C7}) (Version: 10.1.16299.15 - Microsoft Corporation) Hidden
WinRT Intellisense PPI - Other Languages (HKLM-x32\...\{A2AA063E-AF50-A1F5-8925-A06EB1556644}) (Version: 10.1.16299.15 - Microsoft Corporation) Hidden
WinRT Intellisense UAP - en-us (HKLM-x32\...\{7D4C7F4A-02A9-E434-6451-C8787DF28C1F}) (Version: 10.1.16299.15 - Microsoft Corporation) Hidden
WinRT Intellisense UAP - Other Languages (HKLM-x32\...\{BC467065-9374-5345-DA3F-FCF073304A25}) (Version: 10.1.16299.15 - Microsoft Corporation) Hidden

========================= Devices: ================================

Name: Microsoft Wi-Fi Direct Virtual Adapter
Description: Microsoft Wi-Fi Direct Virtual Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vwifimp
Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP_WFD\7&32C14CA8&4&18
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 27%
Total physical RAM: 16332.48 MB
Available physical RAM: 11882.93 MB
Total Virtual: 19276.48 MB
Available Virtual: 12670.95 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:232.32 GB) (Free:160.43 GB) NTFS
2 Drive d: (She wants the ) (Fixed) (Total:931.51 GB) (Free:334.63 GB) NTFS
3 Drive e: (Media) (Fixed) (Total:931.51 GB) (Free:456.63 GB) NTFS
4 Drive f: (Fist of the North Star TV3) (CDROM) (Total:43.46 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\DESKTOP-IALRL26

Administrator            DefaultAccount           Guest                   
Justin                   JustinTest               WDAGUtilityAccount      


**** End of log ****[code]

[B][COLOR=rgb(84, 172, 210)]SecurityCheck Log[/COLOR][/B]

[spoiler] SecurityCheck by glax24 & Severnyj v.1.4.0.54 [06.12.21]
WebSite: [URL='http://www.safezone.cc']www.safezone.cc[/URL]
DateLog: 19.03.2022 19:34:01
Path starting: C:\Users\Justin\AppData\Local\Temp\SecurityCheck\SecurityCheck.exe
Log directory: C:\SecurityCheck\
IsAdmin: True
User: Justin
VersionXML: 9.58is-08.03.2022
___________________________________________________________________________

Windows 10(6.3.19042) (x64) Professional Release: 2009 Lang: English(0409)
Installation date OS: 17.03.2022 00:48:06
LicenseStatus: Windows(R), Professional edition The machine is permanently activated.
Boot Mode: Normal
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
SystemDrive: C: FS: [NTFS] Capacity: [232.3 Gb] Used: [71.9 Gb] Free: [160.4 Gb]
------------------------------- [ Windows ] -------------------------------
Internet Explorer 11.789.19041.0
User Account Control [B]enabled[/B] (Level 3)
Security Center (wscsvc) - The service is running
Remote Registry (RemoteRegistry) - The service has stopped
SSDP Discovery (SSDPSRV) - The service is running
Remote Desktop Services (TermService) - The service has stopped
Windows Remote Management (WS-Management) (WinRM) - The service has stopped
---------------------------- [ Antivirus_WMI ] ----------------------------
Windows Defender (enabled and up to date)
--------------------------- [ FirewallWindows ] ---------------------------
Windows Defender Firewall (mpssvc) - The service is running
------------------------------- [ Backup ] --------------------------------
Microsoft OneDrive v.22.033.0213.0002 [B][+][/B]
------------------------------ [ ArchAndFM ] ------------------------------
WinRAR 5.90 (64-bit) v.5.90.0 [COLOR=red][B]Warning! [URL='https://www.rarlab.com/download.htm']Download Update[/URL][/B][/COLOR]
-------------------------- [ IMAndCollaborate ] ---------------------------
Discord v.1.0.9004
-------------------------------- [ Media ] --------------------------------
VLC media player v.3.0.9 [COLOR=red][B]Warning! [URL='https://www.videolan.org/vlc/download-windows.html']Download Update[/URL][/B][/COLOR]
--------------------------- [ AdobeProduction ] ---------------------------
Adobe Creative Cloud v.5.6.5.58
------------------------------- [ Browser ] -------------------------------
Google Chrome v.99.0.4844.74 [B][+][/B]
Microsoft Edge v.99.0.1150.46 [B][+][/B]
------------------ [ AntivirusFirewallProcessServices ] -------------------
C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2202.4-0\MsMpEng.exe v.4.18.2202.4
C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2202.4-0\NisSrv.exe v.4.18.2202.4
Microsoft Defender Antivirus Service (WinDefend) - The service is running
Microsoft Defender Antivirus Network Inspection Service (WdNisSvc) - The service is running
---------------------------- [ UnwantedApps ] -----------------------------
Driver Booster 9 v.9.2.0 [B]Warning![/B] Suspected demo version of anti-spyware, driver updater or [URL='https://support.microsoft.com/en-us/help/2563254/microsoft-support-policy-for-the-use-of-registry-cleaning-utilities']optimizer[/URL]. If this program is not familiar to you it is recommended to uninstall it and execute PC scanning using [URL='https://www.malwarebytes.org/mwb-download/']Malwarebytes Anti-Malware[/URL]. Possible you became a victim of fraud or social engineering. Computer experts no longer recommend this program.
----------------------------- [ End of Log ] ------------------------------ [/spoiler]

[B][COLOR=rgb(84, 172, 210)]HiJackThis[/COLOR][/B]

Logfile of HiJackThis Fork by Alex Dragokas v.2.10.0.16

Platform:  x64 Windows 10 (Pro), 10.0.19042.1586 (ReleaseId: 2009, 20H2), Service Pack: 0
Time:      19.03.2022 - 19:36 (UTC+11:00)
Language:  OS: English (0x409). Display: English (0x409). Non-Unicode: English (0x409)
Elevated:  Yes
Ran by:    Justin    (group: Administrators) on DESKTOP-IALRL26, FirstRun: yes

Chrome:  99.0.4844.74
Internet Explorer: 11.0.19041.1566
Default: "C:\Program Files\Google\Chrome\Application\chrome.exe" --single-argument %1 (Google Chrome)

Boot mode: Normal

Running processes:
Number | Path
   1  C:\Program Files (x86)\Adobe\Adobe Sync\CoreSync\CoreSync.exe
   1  C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe
   1  C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\AdobeUpdateService.exe
   1  C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe
   1  C:\Program Files (x86)\Common Files\Microsoft Shared\Phone Tools\CoreCon\11.0\bin\IpOverUsbSvc.exe
   1  C:\Program Files (x86)\Google\Update\1.3.36.122\GoogleCrashHandler.exe
   1  C:\Program Files (x86)\Google\Update\1.3.36.122\GoogleCrashHandler64.exe
   1  C:\Program Files (x86)\Internet Download Manager\IDMan.exe
   2  C:\Program Files (x86)\Surfshark\Resources\x64\nssm.exe
   1  C:\Program Files (x86)\Surfshark\Surfshark.AntivirusService.exe
   1  C:\Program Files (x86)\Surfshark\Surfshark.exe
   1  C:\Program Files (x86)\Surfshark\Surfshark.Service.exe
   1  C:\Program Files\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe
   1  C:\Program Files\Adobe\Adobe Creative Cloud Experience\libs\node.exe
   2  C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud Helper.exe
   1  C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe
   2  C:\Program Files\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe
   1  C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\CCLibrary.exe
   1  C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe
  14  C:\Program Files\Google\Chrome\Application\chrome.exe
   1  C:\Program Files\WindowsApps\AdobeNotificationClient_2.0.1.8_x86__enpm4xejd91yc\AdobeNotificationClient.exe
   1  C:\Program Files\WindowsApps\AppleInc.iTunes_12123.5.56009.0_x64__nzyj5cx40ttqa\AMDS64\AppleMobileDeviceProcess.exe
   1  C:\Program Files\WindowsApps\microsoft.yourphone_1.22012.167.0_x64__8wekyb3d8bbwe\YourPhone.exe
   1  C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2202.4-0\MsMpEng.exe
   1  C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2202.4-0\NisSrv.exe
   6  C:\Users\Justin\AppData\Local\Discord\app-1.0.9004\Discord.exe
   1  C:\Windows\explorer.exe
   1  C:\Windows\ImmersiveControlPanel\SystemSettings.exe
   1  C:\Windows\System32\ApplicationFrameHost.exe
   1  C:\Windows\System32\audiodg.exe
   5  C:\Windows\System32\conhost.exe
   2  C:\Windows\System32\csrss.exe
   1  C:\Windows\System32\ctfmon.exe
   1  C:\Windows\System32\dasHost.exe
   2  C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\Display.NvContainer\NVDisplay.Container.exe
   1  C:\Windows\System32\dwm.exe
   2  C:\Windows\System32\fontdrvhost.exe
   1  C:\Windows\System32\lsass.exe
   1  C:\Windows\System32\notepad.exe
   1  C:\Windows\System32\oobe\UserOOBEBroker.exe
   2  C:\Windows\System32\RtkAudUService64.exe
   6  C:\Windows\System32\RuntimeBroker.exe
   1  C:\Windows\System32\SearchFilterHost.exe
   1  C:\Windows\System32\SearchIndexer.exe
   1  C:\Windows\System32\SearchProtocolHost.exe
   1  C:\Windows\System32\SecurityHealthService.exe
   1  C:\Windows\System32\SecurityHealthSystray.exe
   1  C:\Windows\System32\services.exe
   1  C:\Windows\System32\SettingSyncHost.exe
   1  C:\Windows\System32\SgrmBroker.exe
   1  C:\Windows\System32\sihost.exe
   1  C:\Windows\System32\smartscreen.exe
   1  C:\Windows\System32\smss.exe
   1  C:\Windows\System32\spoolsv.exe
  75  C:\Windows\System32\svchost.exe
   1  C:\Windows\System32\taskhostw.exe
   2  C:\Windows\System32\wbem\WmiPrvSE.exe
   1  C:\Windows\System32\wininit.exe
   1  C:\Windows\System32\winlogon.exe
   1  C:\Windows\System32\WUDFHost.exe
   1  C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe
   1  C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe
   1  C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe
   1  C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe
   1  D:\Program Files (x86)\RedFox\AnyDVD\ADvdDiscHlp64.exe
   1  D:\Program Files (x86)\RedFox\AnyDVD\AnyDVDtray.exe
   1  E:\Downloads\fixes\HiJackThis\HiJackThis.exe

O2 - HKLM\..\BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files (x86)\Internet Download Manager\IDMIECC64.dll
O2-32 - HKLM\..\BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files (x86)\Internet Download Manager\IDMIECC.dll
O4 - HKCU\..\Run: [AnyDVD] = D:\Program Files (x86)\RedFox\AnyDVD\AnyDVDtray.exe
O4 - HKCU\..\Run: [Discord] = C:\Users\Justin\AppData\Local\Discord\Update.exe --processStart Discord.exe
O4 - HKCU\..\Run: [IDMan] = C:\Program Files (x86)\Internet Download Manager\IDMan.exe /onboot
O4 - HKCU\..\Run: [Surfshark] = C:\Program Files (x86)\Surfshark\Surfshark.exe
O4 - HKCU\..\RunOnce: [Application Restart #0] = C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe --mode=CCDI --lbsWorkflowID={CDF74A97-41E5-4B07-8BAB-050821DA6D97} --lbsInstallerWorkflowID={AFFC8676-E006-4886-BD50-DFFB8D9E55F9} --skipCCDUpdate=true --helperBridgeName={645FB6D6-1DEA-42B0-A099-7E353E2C38A4} --appletID=AppsPanel_BL --appletVersion=1.0 --inputXmlPath="C:\Users\Justin\AppData\Local\Temp\productInfo.xml" /RestartByRestartManager:B42D06F7-E0D0-487c-99F3-1166F52EA813
O4 - HKLM\..\Run: [RtkAudUService] = C:\WINDOWS\System32\RtkAudUService64.exe -background
O4 - HKLM\..\Run: [SynTPEnh] = C:\Program Files\Synaptics\SynTP\SynTPEnh.exe (file missing)
O4-32 - HKLM\..\Run: [Adobe CCXProcess] = C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe
O4-32 - HKLM\..\Run: [Adobe Creative Cloud] = C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe --showwindow=false --onOSstartup=true
O8 - Context menu item: HKCU\..\Internet Explorer\MenuExt\Download with IDM: (default) = C:\Program Files (x86)\Internet Download Manager\IEExt.htm
O17 - DHCP DNS 1: 192.168.43.1
O21 - HKLM\..\ShellIconOverlayIdentifiers\ - C:\Program Files (x86)\Common Files\Adobe\CoreSyncExtension\CoreSync_x64.dll
O21 - HKLM\..\ShellIconOverlayIdentifiers\ - C:\Program Files (x86)\Internet Download Manager\IDMShellExt64.dll
O22 - BITS Job: (download) {333940FC-2A25-4EB1-8D27-54A62FB531D1} - [URL]http://redirector.gvt1.com/edgedl/release2/chrome_component/AIZk8O7Cv2UUbxc_aaUykKI_7/ALzUVHP-vRgKCzqwbtGugSE[/URL] -> C:\Users\Justin\AppData\Local\Temp\chrome_BITS_3820_1717949192\ALzUVHP-vRgKCzqwbtGugSE
O22 - BITS Job: (download) {773CE617-3D7E-4F52-93FB-3C051292914E} - [URL]https://oneclient.sfx.ms/Win/Prod/22.033.0213.0002/amd64/OneDriveSetup.exe[/URL] -> C:\Users\Justin\AppData\Local\Temp\wct3464.tmp
O22 - BITS Job: Fix all (including legit)
O22 - Task: (disabled) \Microsoft\Windows\Management\Provisioning\Retry - C:\WINDOWS\system32\ProvTool.exe /turn 5 /source ProvRetryTask (Microsoft)
O22 - Task: (disabled) \Microsoft\Windows\Management\Provisioning\RunOnReboot - C:\WINDOWS\system32\ProvTool.exe /turn 5 /source ContinueSessionTask (Microsoft)
O22 - Task: (disabled) \Microsoft\Windows\UpdateOrchestrator\Schedule Maintenance Work - C:\WINDOWS\system32\usoclient.exe StartMaintenanceWork (Microsoft)
O22 - Task: (disabled) \Microsoft\Windows\UpdateOrchestrator\Schedule Wake To Work - C:\WINDOWS\system32\usoclient.exe StartWork (Microsoft)
O22 - Task: (telemetry) \Microsoft\Windows\Application Experience\PcaPatchDbTask - C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\PcaSvc.dll,PcaPatchSdbTask (Microsoft)
O22 - Task: Driver Booster SkipUAC (Justin) - C:\Program Files (x86)\IObit\Driver Booster\9.2.0\DriverBooster.exe /skipuac
O22 - Task: Driver Booster Update - C:\Program Files (x86)\IObit\Driver Booster\9.2.0\AutoUpdate.exe /auto
O22 - Task: GoogleUpdateTaskMachineCore{80DCF47E-F4D4-4A25-9C0D-A2247ACB9F16} - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /c
O22 - Task: GoogleUpdateTaskMachineUA{E50715B0-4234-4D43-98E2-7DEAC45B6113} - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
O22 - Task: OneDrive Reporting Task-S-1-5-21-4050284646-605892952-3495361721-1001 - C:\Users\Justin\AppData\Local\Microsoft\OneDrive\OneDriveStandaloneUpdater.exe /reporting
O22 - Task: OneDrive Reporting Task-S-1-5-21-4050284646-605892952-3495361721-1002 - C:\Users\Justin\AppData\Local\Microsoft\OneDrive\OneDriveStandaloneUpdater.exe /reporting
O22 - Task: PostponeDeviceSetupToast_S-1-5-21-4050284646-605892952-3495361721-1001_0 - {5ded83ef-1e99-48cf-bf83-676d2a6db408},PostponeDeviceSetupToast - C:\Windows\System32\oobe\UserOOBE.dll
O23 - Service R2: AdobeUpdateService - C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\AdobeUpdateService.exe
O23 - Service R2: NVIDIA Display Container LS - (NVDisplay.ContainerLocalSystem) - C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\Display.NvContainer\NVDisplay.Container.exe -s NVDisplay.ContainerLocalSystem -f C:\ProgramData\NVIDIA\NVDisplay.ContainerLocalSystem.log -l 3 -d C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\Display.NvContainer\plugins\LocalSystem -r -p 30000 -cfg NVDisplay.ContainerLocalSystem\LocalSystem
O23 - Service R2: Realtek Audio Universal Service - (RtkAudioUniversalService) - C:\WINDOWS\System32\RtkAudUService64.exe
O23 - Service R2: Surfshark Antivirus - C:\Program Files (x86)\Surfshark\Resources\x64\nssm.exe
O23 - Service R2: Surfshark Service - C:\Program Files (x86)\Surfshark\Resources\x64\nssm.exe
O23 - Service S2: Google Update Service (gupdate) - (gupdate) - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /svc
O23 - Service S3: Google Chrome Elevation Service (GoogleChromeElevationService) - (GoogleChromeElevationService) - C:\Program Files\Google\Chrome\Application\99.0.4844.74\elevation_service.exe
O23 - Service S3: Google Update Service (gupdatem) - (gupdatem) - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /medsvc
O23 - Service S3: SAMSUNG Mobile USB Connectivity Launcher - (ss_conn_launcher_service) - C:\WINDOWS\System32\Samsung\EasySetup\ss_conn_launcher.exe
O23 - Service S3: Te.Service - C:\Program Files (x86)\Windows Kits\10\Testing\Runtimes\TAEF\Wex.Services.exe


--
End of file - Time spent: 11.8 sec. - 21984 bytes, CRC32: FFFFFFFF. Sign: 縼ӭ


Thanks for all your help :)
 
Last edited by a moderator:
So this mini toolbox log is when you are connected via your phone? And is that phone connected to the WiFi?

We can try and use the MAC address of the phone if that’s the case.


Use this MAC address.

D0-37-45-73-AA-A5
 
If that fails....
Disable ipv6

Then go into device manager and make sure everything network related is enabled.

Then use geek uninstaller force mode to remove surf shark vpn.



Reboot the machine e and check the connection.
 
Hey man. sorry. Didn't see your replies. So just to be clear, when my phone is connected to the computer, I am using my data. my phone isnt connected to the house wifi. Actually anytime I've tried to hotspot my phone to the computer using the wifi instead of data, even my phone wont appear on my computer. It's like the dongle just wants nothing to do with that wifi lol. (Now I totally don't know what I'm talking about here lol) but does that mean then mean that that's the mac address (D0-37-45-73-AA-A5) of the Wifi adapter, not my phone? Anyhow I tried changing Mac address but I always get this message (see pic). Actually a friend suggested using this program already. But I always get this error. I'm assuming it means the first part of the address? But it still comes up even if it is an address starting with 02. Not sure if that means anything significant.

Thanks again
 

Attachments

  • Capture.PNG
    Capture.PNG
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Is there another wireless usb you could use to see if it’s the issue?

Is there another computer that connects you could grab the MAC address from?

Have you checked the device manager?

What is the exact make and model of your computer? As well as the dongle.


Download Unknown Device Identifier v9.00
  • Run it.
  • Allow it to complete.
  • Hit File >>Save
  • The default name will be DeviceList
  • Save it to your desktop.
  • Open DeviceList.txt copy contents.
  • Attach it here.
 
Hey again. I'm actually going to buy a new wifi adapter today. Hoping it fixes it. There isn't another computer here, but I did try and use the mac address from my Ipad but I got that same "02" error I have always got.

I had a friend make the computer so I'm not sure make. (I'm assuming everything you need will be in the log but if I can get you any more info, let me know.)
The wifi adapter is: TP-Link TL-WN821N 300Mbps Wireless N USB Adapter

I checked the Device Manager and everything is enabled. This might not be anything but I found something interesting. For the wifi adapter, in properties, in the events tab, in information, it says "Device USB\VID_2357&PID_0107\00e04c000001 requires further installation." I clicked view all events and it shows an error. Not show what it means but it may be something (see pics)

Heres the log:

Device Information Listing for Justin@DESKTOP-IALRL26 - 21/03/2022 12:35:53 AM
Code:
PCI standard host CPU bridge
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_1450&SUBSYS_14501022&REV_00
        Vendor
            (Standard system devices)
        Device
            PCI standard host CPU bridge
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
PCI standard host CPU bridge
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_1452&SUBSYS_00000000&REV_00
        Vendor
            (Standard system devices)
        Device
            PCI standard host CPU bridge
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
PCI Express Root Port
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_1453&SUBSYS_14531022&REV_00
        Vendor
            (Standard system devices)
        Device
            PCI Express Root Port
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
PCI Express Root Port
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_1454&SUBSYS_14541022&REV_00
        Vendor
            (Standard system devices)
        Device
            PCI Express Root Port
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
AMD PCI
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_1455&SUBSYS_14551022&REV_00
        Vendor
            Advanced Micro Devices
        Device
            AMD PCI
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
AMD PSP 3.0 Device
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_1456&SUBSYS_14561022&REV_00
        Vendor
            Advanced Micro Devices Inc.
        Device
            AMD PSP 3.0 Device
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
High Definition Audio Controller
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_1457&SUBSYS_A1821458&REV_00
        Vendor
            Microsoft
        Device
            High Definition Audio Controller
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
AMD PCI
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_145A&SUBSYS_145A1022&REV_00
        Vendor
            Advanced Micro Devices
        Device
            AMD PCI
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
USB xHCI Compliant Host Controller
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_145F&SUBSYS_50071458&REV_00
        Vendor
            Generic USB xHCI Host Controller
        Device
            USB xHCI Compliant Host Controller
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
PCI standard host CPU bridge
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_1460&SUBSYS_00000000&REV_00
        Vendor
            (Standard system devices)
        Device
            PCI standard host CPU bridge
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
PCI standard host CPU bridge
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_1461&SUBSYS_00000000&REV_00
        Vendor
            (Standard system devices)
        Device
            PCI standard host CPU bridge
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
PCI standard host CPU bridge
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_1462&SUBSYS_00000000&REV_00
        Vendor
            (Standard system devices)
        Device
            PCI standard host CPU bridge
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
PCI standard host CPU bridge
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_1463&SUBSYS_00000000&REV_00
        Vendor
            (Standard system devices)
        Device
            PCI standard host CPU bridge
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
PCI standard host CPU bridge
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_1464&SUBSYS_00000000&REV_00
        Vendor
            (Standard system devices)
        Device
            PCI standard host CPU bridge
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
PCI standard host CPU bridge
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_1465&SUBSYS_00000000&REV_00
        Vendor
            (Standard system devices)
        Device
            PCI standard host CPU bridge
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
PCI standard host CPU bridge
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_1466&SUBSYS_00000000&REV_00
        Vendor
            (Standard system devices)
        Device
            PCI standard host CPU bridge
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
PCI standard host CPU bridge
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_1467&SUBSYS_00000000&REV_00
        Vendor
            (Standard system devices)
        Device
            PCI standard host CPU bridge
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
PCI Express Upstream Switch Port
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_43C6&SUBSYS_02011B21&REV_01
        Vendor
            (Standard system devices)
        Device
            PCI Express Upstream Switch Port
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
PCI Express Downstream Switch Port
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_43C7&SUBSYS_33061B21&REV_01
        Vendor
            (Standard system devices)
        Device
            PCI Express Downstream Switch Port
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
Standard SATA AHCI Controller
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_43C8&SUBSYS_10621B21&REV_01
        Vendor
            Standard SATA AHCI Controller
        Device
            Standard SATA AHCI Controller
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
USB xHCI Compliant Host Controller
    Chip: Advanced Micro Devices (AMD) 
    Detail
        PnpID
            VEN_1022&DEV_43D5&SUBSYS_11421B21&REV_01
        Vendor
            Generic USB xHCI Host Controller
        Device
            USB xHCI Compliant Host Controller
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
           
AMD SATA Controller
    Chip: Advanced Micro Devices (AMD)  FCH SATA Controller [AHCI mode]
    Detail
        PnpID
            VEN_1022&DEV_7901&SUBSYS_B0021458&REV_51
        Vendor
            AMD
        Device
            AMD SATA Controller
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
            FCH SATA Controller [AHCI mode]
AMD SMBus
    Chip: Advanced Micro Devices (AMD)  CZ SMBus Controller
    Detail
        PnpID
            VEN_1022&DEV_790B&SUBSYS_50011458&REV_59
        Vendor
            Advanced Micro Devices, Inc
        Device
            AMD SMBus
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
            CZ SMBus Controller
PCI standard ISA bridge
    Chip: Advanced Micro Devices (AMD)  FCH LPC Bridge
    Detail
        PnpID
            VEN_1022&DEV_790E&SUBSYS_50011458&REV_51
        Vendor
            (Standard system devices)
        Device
            PCI standard ISA bridge
        Chip Vendor
            Advanced Micro Devices (AMD)
        Chip
            FCH LPC Bridge
High Definition Audio Controller
    Chip: Nvidia 
    Detail
        PnpID
            VEN_10DE&DEV_10F9&SUBSYS_3FF11458&REV_A1
        Vendor
            Microsoft
        Device
            High Definition Audio Controller
        Chip Vendor
            Nvidia
        Chip
           
USB xHCI Compliant Host Controller
    Chip: Nvidia 
    Detail
        PnpID
            VEN_10DE&DEV_1ADA&SUBSYS_3FF11458&REV_A1
        Vendor
            Generic USB xHCI Host Controller
        Device
            USB xHCI Compliant Host Controller
        Chip Vendor
            Nvidia
        Chip
           
NVIDIA USB Type-C Port Policy Controller
    Chip: Nvidia 
    Detail
        PnpID
            VEN_10DE&DEV_1ADB&SUBSYS_3FF11458&REV_A1
        Vendor
            NVIDIA
        Device
            NVIDIA USB Type-C Port Policy Controller
        Chip Vendor
            Nvidia
        Chip
           
NVIDIA GeForce RTX 2060 SUPER
    Chip: Nvidia 
    Detail
        PnpID
            VEN_10DE&DEV_1F06&SUBSYS_3FF11458&REV_A1
        Vendor
            NVIDIA
        Device
            NVIDIA GeForce RTX 2060 SUPER
        Chip Vendor
            Nvidia
        Chip
           
Realtek Gaming GbE Family Controller
    Chip: Realtek Semiconductor  RTL8168 PCIe Gigabit Ethernet Adapter
    Detail
        PnpID
            VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_16
        Vendor
            Realtek
        Device
            Realtek Gaming GbE Family Controller
        Chip Vendor
            Realtek Semiconductor
        Chip
            RTL8168 PCIe Gigabit Ethernet Adapter
Standard NVM Express Controller
    Chip: Samsung Electronics 
    Detail
        PnpID
            VEN_144D&DEV_A808&SUBSYS_A801144D&REV_00
        Vendor
            Standard NVM Express Controller
        Device
            Standard NVM Express Controller
        Chip Vendor
            Samsung Electronics
        Chip
           
Logitech Logitech HD Pro Webcam C920
    Vendor: Logitech
    PnpID: VID_046D&PID_082D
    Device: Logitech HD Pro Webcam C920
Logitech Logitech Optical Gaming Mouse G300/G300s
    Vendor: Logitech
    PnpID: VID_046D&PID_C246
    Device: Logitech Optical Gaming Mouse G300/G300s
Samsung Electronics GT-I9100 Phone [Galaxy S II]
    Vendor: Samsung Electronics
    PnpID: VID_04E8&PID_6860
    Device: GT-I9100 Phone [Galaxy S II]
Seagate RSS LLC USB Device
    Vendor: Seagate RSS LLC
    PnpID: VID_0BC2&PID_2322
    Device: USB Device
HLDS (Hitachi-LG Data Storage USB Device
    Vendor: HLDS (Hitachi-LG Data Storage
    PnpID: VID_152E&PID_2571
    Device: USB Device
Razer USA Razer DeathStalker
    Vendor: Razer USA
    PnpID: VID_1532&PID_0118
    Device: Razer DeathStalker
USB Root Hub (USB 3.0)
    Vendor: Microsoft
    PnpID: USB\ROOT_HUB30
USB Composite Device
    Vendor: Microsoft
    PnpID: USB\COMPOSITE
Logitech USB Camera (HD Pro Webcam C920)
    Vendor: Logitech
    PnpID: USB\VID_046D&PID_082D
USB Mass Storage Device
    Vendor: Microsoft
    PnpID: USB\Class_08&SubClass_06&Prot_50
Generic SuperSpeed USB Hub
    Vendor: Microsoft
    PnpID: USB\USB30_HUB
Generic USB Hub
    Vendor: Microsoft
    PnpID: USB\USB20_HUB
SAMSUNG Mobile USB Composite Device
    Vendor: SAMSUNG Electronics Co., Ltd.
    PnpID: usb\vid_04e8&pid_6860
SAMSUNG Mobile USB Connectivity Device V2
    Vendor: SAMSUNG Electronics Co., Ltd.
    PnpID: USB\VID_04E8&PID_6860&CONN2
CD-ROM Drive
    Vendor: Microsoft
    PnpID: GenCdRom
ACPI x64-based PC
    Vendor: Microsoft
    PnpID: acpiapic
Disk drive
    Vendor: Microsoft
    PnpID: GenDisk
HID Keyboard Device
    Vendor: Microsoft
    PnpID: HID_DEVICE_SYSTEM_KEYBOARD
Razer DeathStalker
    Vendor: Razer Inc
    PnpID: HID\VID_1532&PID_0118&MI_01&Col01
USB Audio Device
    Vendor: Microsoft
    PnpID: USB\Class_01
NVIDIA High Definition Audio
    Vendor: NVIDIA Corporation
    PnpID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0093
Realtek High Definition Audio
    Vendor: Realtek Semiconductor Corp.
    PnpID: hdaudio\func_01&ven_10ec&dev_0887&subsys_1458a182
Microsoft Streaming Clock Proxy
    Vendor: Microsoft
    PnpID: SW\{97ebaacc-95bd-11d0-a3ea-00a0c9223196}
Microsoft Streaming Service Proxy
    Vendor: Microsoft
    PnpID: SW\{96E080C7-143C-11D1-B40F-00A0C9223196}
Microsoft Streaming Tee/Sink-to-Sink Converter
    Vendor: Microsoft
    PnpID: SW\{cfd669f1-9bc2-11d0-8299-0000f822fe8a}
Microsoft Streaming Quality Manager Proxy
    Vendor: Microsoft
    PnpID: SW\{DDF4358E-BB2C-11D0-A42F-00A0C9223196}
Microsoft Trusted Audio Drivers
    Vendor: Microsoft
    PnpID: SW\{EEC12DB6-AD9C-4168-8658-B03DAEF417FE}
SAMSUNG Mobile USB Modem
    Vendor: SAMSUNG Electronics Co., Ltd.
    PnpID: usb\vid_04e8&pid_6860&modem
Generic PnP Monitor
    Vendor: Microsoft
    PnpID: *PNP09FF
Acer G245H (HDMI)
    Vendor: Acer Inc.
    PnpID: MONITOR\ACR0114
HID-compliant mouse
    Vendor: Microsoft
    PnpID: HID_DEVICE_SYSTEM_MOUSE
Microsoft Kernel Debug Network Adapter
    Vendor: Microsoft
    PnpID: root\kdnic
TP-Link Wireless USB Adapter
    Vendor: Microsoft
    PnpID: USB\VID_2357&PID_0107
Microsoft Wi-Fi Direct Virtual Adapter
    Vendor: Microsoft
    PnpID: {5d624f94-8850-40c3-a3fa-a4fd2080baf3}\vwifimp_wfd
WAN Miniport (SSTP)
    Vendor: Microsoft
    PnpID: ms_sstpminiport
WAN Miniport (IKEv2)
    Vendor: Microsoft
    PnpID: ms_agilevpnminiport
WAN Miniport (L2TP)
    Vendor: Microsoft
    PnpID: ms_l2tpminiport
WAN Miniport (PPTP)
    Vendor: Microsoft
    PnpID: ms_pptpminiport
WAN Miniport (PPPOE)
    Vendor: Microsoft
    PnpID: ms_pppoeminiport
WAN Miniport (IP)
    Vendor: Microsoft
    PnpID: ms_ndiswanip
WAN Miniport (IPv6)
    Vendor: Microsoft
    PnpID: ms_ndiswanipv6
WAN Miniport (Network Monitor)
    Vendor: Microsoft
    PnpID: ms_ndiswanbh
TAP-Surfshark Windows Adapter V9
    Vendor: TAP-Surfshark Windows Provider V9
    PnpID: tapsurfshark
RAS Async Adapter
    Vendor: Microsoft
    PnpID: SW\{eeab7790-c514-11d1-b42b-00805fc1270e}
Communications Port
    Vendor: Microsoft
    PnpID: *pnp0501
Microsoft Storage Spaces Controller
    Vendor: Microsoft
    PnpID: Root\Spaceport
USB Attached SCSI (UAS) Mass Storage Device
    Vendor: Microsoft
    PnpID: USB\Class_08&SubClass_06&Prot_62
Microsoft Hyper-V Virtualization Infrastructure Driver
    Vendor: Microsoft
    PnpID: ROOT\VID
Composite Bus Enumerator
    Vendor: Microsoft
    PnpID: ROOT\CompositeBus
UMBus Root Bus Enumerator
    Vendor: Microsoft
    PnpID: root\umbus
NDIS Virtual Network Adapter Enumerator
    Vendor: Microsoft
    PnpID: ROOT\NdisVirtualBus
Plug and Play Software Device Enumerator
    Vendor: Microsoft
    PnpID: ROOT\SWENUM
Remote Desktop Device Redirector Bus
    Vendor: Microsoft
    PnpID: ROOT\RDPBUS
Microsoft ACPI-Compliant System
    Vendor: Microsoft
    PnpID: *PNP0C08
PCI Express Root Complex
    Vendor: Microsoft
    PnpID: *PNP0A08
ACPI Power Button
    Vendor: Microsoft
    PnpID: *PNP0C0C
High precision event timer
    Vendor: Microsoft
    PnpID: *PNP0103
AMD GPIO Controller
    Vendor: Advanced Micro Devices, Inc
    PnpID: ACPI\AMDI0030
Motherboard resources
    Vendor: Microsoft
    PnpID: *PNP0C02
Microsoft Windows Management Interface for ACPI
    Vendor: Microsoft
    PnpID: *PNP0C14
ACPI Thermal Zone
    Vendor: Microsoft
    PnpID: ACPI\ThermalZone
ACPI Fixed Feature Button
    Vendor: Microsoft
    PnpID: ACPI\FixedButton
System board
    Vendor: Microsoft
    PnpID: *PNP0C01
Programmable interrupt controller
    Vendor: Microsoft
    PnpID: *PNP0000
Direct memory access controller
    Vendor: Microsoft
    PnpID: *PNP0200
System timer
    Vendor: Microsoft
    PnpID: *PNP0100
System CMOS/real time clock
    Vendor: Microsoft
    PnpID: *PNP0B00
System speaker
    Vendor: Microsoft
    PnpID: *PNP0800
Microsoft Virtual Drive Enumerator
    Vendor: Microsoft
    PnpID: ROOT\vdrvroot
Volume Manager
    Vendor: Microsoft
    PnpID: ROOT\VOLMGR
Microsoft Basic Display Driver
    Vendor: Microsoft
    PnpID: ROOT\BasicDisplay
Microsoft Basic Render Driver
    Vendor: Microsoft
    PnpID: ROOT\BasicRender
Microsoft System Management BIOS Driver
    Vendor: Microsoft
    PnpID: ROOT\mssmbios
AMD Processor
    Vendor: Microsoft
    PnpID: ACPI\AuthenticAMD_-_AMD64
Generic volume shadow copy
    Vendor: Microsoft
    PnpID: STORAGE\VolumeSnapshot
Windows Hello Face Software Device
    Vendor: Windows Hello Face
    PnpID: Root\WindowsHelloFaceSoftwareDriver
Realtek Hardware Support Application
    Vendor: Realtek
    PnpID: SWC\VEN_10EC&HID_0001
Realtek Audio Effects Component
    Vendor: Realtek
    PnpID: SWC\VEN_10EC&AID_0001
Realtek Audio Universal Service
    Vendor: Realtek
    PnpID: SWC\VEN_10EC&SID_0001
Generic software device
    Vendor: Microsoft
    PnpID: SWD\GenericRaw
HD Pro Webcam C920
    Vendor: Logitech
    PnpID: usb\vid_046d&pid_082d&mi_00
Volume
    Vendor: Microsoft
    PnpID: STORAGE\Volume
USB Input Device
    Vendor: Microsoft
    PnpID: USB\Class_03&SubClass_01
HID-compliant consumer control device
    Vendor: Microsoft
    PnpID: HID_DEVICE_UP:000C_U:0001
HID-compliant system controller
    Vendor: Microsoft
    PnpID: HID_DEVICE_UP:0001_U:0080
HID-compliant device
    Vendor: Microsoft
    PnpID: HID_DEVICE
HID-compliant vendor-defined device
    Vendor: Microsoft
    PnpID: HID_DEVICE_UPR:FF00-FFFF
Audio Endpoint
    Vendor: Microsoft
    PnpID: MMDEVAPI\AudioEndpoints
WPD FileSystem Volume Driver
    Vendor: Microsoft
    PnpID: wpdbusenum\fs
Galaxy S9+
    Vendor: SAMSUNG Electronics Co., Ltd.
    PnpID: usb\vid_04e8&pid_6860&mi_00

Thanks again.
 

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At this point I'd just wait to see if the new device solves the issue, other than just opening device manager and uninstalling the dongle driver, then rebooting the machine and allowing windows to reinstall it....
 
So tiny update that wont help but its something. So I went to get a new wifi dongle today but they didn't have any (live in a little town). I have to wait to Wednesday. BUT when I woke up this morning, it was working!!!! Don't know why but it was. Anyway I left to go into town. I put the computer to sleep cause I was afraid to turn it off lol. But when I came back home it wasn't working again... Don't know why or what going on, but there's some news in this ongoing drama.
 
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