• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Cannot Open Windows Apps

Status
Not open for further replies.

Sevelrand

PCHF Member
Mar 29, 2022
1
0
24
For a few months now, I have not been able to open a number of Windows apps, and apps associated with the Microsoft Store. Apps affected include the Microsoft Store itself, Mail, Photos, Movies and TV, Groove Music, and the only app I have from the store is Minecraft. I click on them, the outline of a window appears, and then it disappears immediately. Settings, file explorer, device manager, and the like do work.

I have tried a great number of things, but nothing seems to have budged in the slightest. I have used SFC and DISM, tried installing from a USB, and have even tried factory resetting my computer, none of which worked. Having performed these attempts a while ago, I can't remember exactly how each one failed, factory resetting, however, seemed to get 100% done and then gave an error, and nothing was changed (this is a separate issue and has been occurring since before the current issue). I've tried resetting and reinstalling these apps via the Apps menu in Settings to no avail.

I apologise for not remembering precisely what I've done, but I seem to remember it being a possibility that it was an issue with Windows Firewall which is not working. I get a notification saying it isn't on, then I try to turn it on which takes me to the "use recommended settings" button in the Windows Firewall settings. I click it and my cursor goes to the loading circle for a bit, then it returns to normal, nothing having changed. The Windows Defender Firewall service seems to be stuck on "starting".

I have posted this multiple times on the official Windows forum, but the official helpers they have ask two questions then tell me to factory reset my computer. When I tell them this is not possible they stop talking.
 
Status
Not open for further replies.