C disk filling up by itself
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Yes, sorry, I had quite a complicated week, so I couldn't get back here, although I saw your response. For some time the amount of free space in the C disk stayed the same, and now I see that I have lost some 3 GB again. There aren't any new files, I haven't downloaded anything new either.
Thank you. Tbh, it never really stopped, because it kept filling the disk as before. The difference is that every time I restarted my laptop, it regained the space that was filled up. Now, I still can't get back some 10-12 GB.
I didn't have time to run CC cleaner because of some programs I can't close but will do it for the next time. If I remember correctly, you needed 2 FRST files posted, so I attached them to my post.
There are a lot of things running on your machine...
Do you use one drive?
Do you use bitlocker?
Do you use Edge?
Are you a gamer?
There are these...
S3 CaptureService; C:\WINDOWS\System32\CaptureService.dll [130560 2021-12-27] (Microsoft Corporation)
The primary role of CaptureService.dll is to facilitate screen capture capabilities within the Windows environment, particularly for applications that call upon the Windows.Graphics.Capture API. This service allows these applications to capture screen content efficiently and reliably.
I'd like you to run this tool, disable anything you are not using. Go thru the list and check each box that you are not using, or it might be easier to check everything, then re enable anything if you are missing something you like.
www.w10privacy.de
Percentage of memory in use: 82%
Need to free up some ram as well, I imagine the machine is a bit sluggish. Uninstall Any Unwanted Software And Apps: There are two programs to manage your Apps and Software:
GeekUninstaller: ============> Click Here.
O&O App Buster: =.=========> Click Here:
Remove any items from startup that are not needed.. Keep only a couple that you use most, you can not run everything at one time and you can start anything you like at anytime. Disabling from start will save resources.
Check startup apps. ============> Click Here
What's in startup. ============ > Click Here
TaskSchedulerView.============> Click Here
Then rerun FRST and post new logs.
Do you use one drive?
Do you use bitlocker?
Do you use Edge?
Are you a gamer?
There are these...
S3 CaptureService; C:\WINDOWS\System32\CaptureService.dll [130560 2021-12-27] (Microsoft Corporation)
The primary role of CaptureService.dll is to facilitate screen capture capabilities within the Windows environment, particularly for applications that call upon the Windows.Graphics.Capture API. This service allows these applications to capture screen content efficiently and reliably.
I'd like you to run this tool, disable anything you are not using. Go thru the list and check each box that you are not using, or it might be easier to check everything, then re enable anything if you are missing something you like.
W10Privacy - Privacy made easy
The by default highly questionable set options concerning privacy and data protection in Windows 10 brought me to the idea to develop this program. Microsoft generously enables everybody to change the concerning settings, but hides them in countless menus, where a normal user does not want to...
www.w10privacy.de
Percentage of memory in use: 82%
Need to free up some ram as well, I imagine the machine is a bit sluggish. Uninstall Any Unwanted Software And Apps: There are two programs to manage your Apps and Software:
GeekUninstaller: ============> Click Here.
O&O App Buster: =.=========> Click Here:
Remove any items from startup that are not needed.. Keep only a couple that you use most, you can not run everything at one time and you can start anything you like at anytime. Disabling from start will save resources.
Check startup apps. ============> Click Here
What's in startup. ============ > Click Here
TaskSchedulerView.============> Click Here
Then rerun FRST and post new logs.
From your logs. Are you aware of this?
Is this a work/business computer?
FirewallRules: [Microsoft-Windows-DeviceManagement-CertificateInstall-TCP-Out] => (Allow) %SystemRoot%\system32\dmcertinst.exe
FirewallRules: [Microsoft-Windows-DeviceManagement-deviceenroller-TCP-Out] => (Allow) %SystemRoot%\system32\deviceenroller.exe
FirewallRules: [Microsoft-Windows-DeviceManagement-OmaDmClient-TCP-Out] => (Allow) %SystemRoot%\system32\omadmclient.exe
Microsoft Intune: Microsoft Intune provides a feature called Remote Help, which is a cloud-based solution designed for secure help desk connections. This feature allows support staff to remotely connect to a user’s device, enabling them to view the device’s display and, if permitted by the user, take full control of the device. This capability is particularly useful for IT support teams who need to assist users with troubleshooting and resolving issues on their devices.
Do you have company portal installed?
www.android.com
Is this a work/business computer?
FirewallRules: [Microsoft-Windows-DeviceManagement-CertificateInstall-TCP-Out] => (Allow) %SystemRoot%\system32\dmcertinst.exe
FirewallRules: [Microsoft-Windows-DeviceManagement-deviceenroller-TCP-Out] => (Allow) %SystemRoot%\system32\deviceenroller.exe
FirewallRules: [Microsoft-Windows-DeviceManagement-OmaDmClient-TCP-Out] => (Allow) %SystemRoot%\system32\omadmclient.exe
What is Microsoft Intune
Microsoft Intune manages users and devices, simplifies app management and automated policy deployment, and integrates with mobile threat defense. It connects to Managed Google Play, Apple tokens and certificates, and Teamviewer for remote assistance. Can use MDM or MAM to protect data, configure...
learn.microsoft.com
Microsoft Intune—Endpoint Management | Microsoft Security
Microsoft Intune is a cloud-based unified endpoint management platform that empowers IT to manage, assess, and protect apps and devices. Learn more about the product family.
www.microsoft.com
Microsoft Intune: Microsoft Intune provides a feature called Remote Help, which is a cloud-based solution designed for secure help desk connections. This feature allows support staff to remotely connect to a user’s device, enabling them to view the device’s display and, if permitted by the user, take full control of the device. This capability is particularly useful for IT support teams who need to assist users with troubleshooting and resolving issues on their devices.
Do you have company portal installed?
Company Portal - Free download and install on Windows | Microsoft Store
Microsoft Intune helps organizations manage access to corporate apps, data, and resources. Company Portal is the app that lets you, as an employee of your company, securely access those resources. Before you can use this app, make sure your IT admin has set up your work account. Your company...
apps.microsoft.com
Android Enterprise Enrollment | Android
Seamless device setup. Every time. Learn how Android can securely and easily enroll your company’s devices at scale. Enrollment options from simple QR codes to the latest in zero-touch.
Last edited:
A lot of things to work on 🙂. I'll answer the first part of your post for now and later will try to go through everything related to the memory in use.There are a lot of things running on your machine...
Do you use one drive?
Do you use bitlocker?
Do you use Edge?
Are you a gamer?
There are these...
S3 CaptureService; C:\WINDOWS\System32\CaptureService.dll [130560 2021-12-27] (Microsoft Corporation)
The primary role of CaptureService.dll is to facilitate screen capture capabilities within the Windows environment, particularly for applications that call upon the Windows.Graphics.Capture API. This service allows these applications to capture screen content efficiently and reliably.
I'd like you to run this tool, disable anything you are not using. Go thru the list and check each box that you are not using, or it might be easier to check everything, then re enable anything if you are missing something you like.
W10Privacy - Privacy made easy
The by default highly questionable set options concerning privacy and data protection in Windows 10 brought me to the idea to develop this program. Microsoft generously enables everybody to change the concerning settings, but hides them in countless menus, where a normal user does not want to...
So, the answer to the first 3 questions is no. As to gaming, I do play games but they aren't heavy ones like GTA for instance. E.g., the last game I downloaded was last year and it was about 350 MB.
I tried to paste C:\WINDOWS\System32\CaptureService.dll into File Explorer but it wants an app form my apps list that could open it, so I'm not sure how to proceed with this.
Yes, and I also ran CCleaner, though I think there wasn't anything particular that was cleaned, just usual stuff.
Thank you.
Last edited:
Thank you for your post.From your logs. Are you aware of this?
Is this a work/business computer?
FirewallRules: [Microsoft-Windows-DeviceManagement-CertificateInstall-TCP-Out] => (Allow) %SystemRoot%\system32\dmcertinst.exe
FirewallRules: [Microsoft-Windows-DeviceManagement-deviceenroller-TCP-Out] => (Allow) %SystemRoot%\system32\deviceenroller.exe
FirewallRules: [Microsoft-Windows-DeviceManagement-OmaDmClient-TCP-Out] => (Allow) %SystemRoot%\system32\omadmclient.exe
What is Microsoft Intune
Microsoft Intune manages users and devices, simplifies app management and automated policy deployment, and integrates with mobile threat defense. It connects to Managed Google Play, Apple tokens and certificates, and Teamviewer for remote assistance. Can use MDM or MAM to protect data, configure...learn.microsoft.comMicrosoft Intune—Endpoint Management | Microsoft Security
Microsoft Intune is a cloud-based unified endpoint management platform that empowers IT to manage, assess, and protect apps and devices. Learn more about the product family.www.microsoft.com
Microsoft Intune: Microsoft Intune provides a feature called Remote Help, which is a cloud-based solution designed for secure help desk connections. This feature allows support staff to remotely connect to a user’s device, enabling them to view the device’s display and, if permitted by the user, take full control of the device. This capability is particularly useful for IT support teams who need to assist users with troubleshooting and resolving issues on their devices.
Do you have company portal installed?
Company Portal - Free download and install on Windows | Microsoft Store
Microsoft Intune helps organizations manage access to corporate apps, data, and resources. Company Portal is the app that lets you, as an employee of your company, securely access those resources. Before you can use this app, make sure your IT admin has set up your work account. Your company...apps.microsoft.comAndroid Enterprise Enrollment | Android
Seamless device setup. Every time. Learn how Android can securely and easily enroll your company’s devices at scale. Enrollment options from simple QR codes to the latest in zero-touch.
It's a personal laptop.
I'm not sure what to do with the FirewallRules and 2 other links 🙂?
Is the help provided only if it's a work computer?
For now just uninstall anything you feel can go, disable the startup apps, startups and scheduled task with tools provided.
If this is not a work computer then there is no need for Microsoft intune software. During this process we will search for remnants of the software and disable associated services. Although the software is not malicious, it could be used for malice intent especially if you did not install or know anything about it.
After you have completed these task, we will hold off on FRST scan. I want to use another tool first. But you are running FRST from your downloads folder and it should be on your desktop, any of these tools I have you run you should always right click and run as Administrator in order for them to function properly.
Download ZHP Suite to your desktop.
Unzip it there.
Right Click Run as admin.
Hit the scanner button.
Once it is complete a file name ZHPdiag.txt will be on your desktop.
Attach it.
If this is not a work computer then there is no need for Microsoft intune software. During this process we will search for remnants of the software and disable associated services. Although the software is not malicious, it could be used for malice intent especially if you did not install or know anything about it.
After you have completed these task, we will hold off on FRST scan. I want to use another tool first. But you are running FRST from your downloads folder and it should be on your desktop, any of these tools I have you run you should always right click and run as Administrator in order for them to function properly.
Download ZHP Suite to your desktop.
Unzip it there.
Right Click Run as admin.
Hit the scanner button.
Once it is complete a file name ZHPdiag.txt will be on your desktop.
Attach it.
Nothing, this was to show you what is running on your machine. Also, to verify you do not have or have had any software installed that correlates to Microsoft Intune
So you clean up a bit then run ZHP suite for me and post the log created
I'm really sorry I haven't replied yet. I have too much going on lately and thought that I'd get back to you at least this last weekend but now I'm not sure when I'll have time to apply all the suggestions to see if they work. So I don't know if you want to close this thread and then I'd ask for it to be renewed (I don't really remember how) or wait maybe until the end of this week, although I'm not sure how things will be going. Nevertheless, I really appreciate all the help you've been giving me.
We'll close it for now and when you're ready, just hover your cursor over one of our names, click send direct message, and let us know.
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