BSOD?

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Allan.T

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Jun 17, 2017
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Ola!

Right theres two possible reasons for this "BSOD". 1 is that this PC is a recent build, and maybe something isn't computing well or 2 is that I've had alot of "programs" installed on my system (I'll recap this at the end of this post).

I say it's a BSOD, it's mainly a crash, generally it starts with my GPU driver encountering and error and restartiong (I've checked the driver version it's up to date_ then the screen will start flickering, and I'm unable to function my PC at all (the crash). Normally it sorts itself out, and I had no dumps etc to go off, only this time, it went down and when I reloaded windows this pops up -

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800D4B24E0
BCP2: FFFFF8801136D6F8
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\072117-16707-01.dmp
C:\Users\ShiverZ\AppData\Local\Temp\WER-91946-0.sysdata.xml

Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt
Now I can't attach the minidump, it's saying I need admin permission (I am the admin of the PC. I've checked permissions and everything seems fine, so maybe some help there too?)

As I mentioned earlier, I had programs on my computer. this isn't no malware/addware (although I'm certain they are the reasoning behind my problems of an unruly browser). These programmes were downloaded by my dearest little sister who's recently moved in and uses my computer when I'm not around. I've un-installed all items, but ever since this happened my comp is just simply feeling "unwell".
 

jmarket

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BCCode: 116
BCP1: FFFFFA800D4B24E0
BCP2: FFFFF8801136D6F8
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
A BCCode of 116 is a VIDEO_TDR_ERROR, which relates to the graphics card.

Now it doesn't necessarily mean the heat is causing this. Have you ensured your drivers are up-to-date for the card?
 

Allan.T

PCHF Member
PCHF Member
Jun 17, 2017
132
19
30
U.K, North West.
Yes, the same one, it's a new build so I'm still finding different ticks in the system.


A BCCode of 116 is a VIDEO_TDR_ERROR, which relates to the graphics card.

Now it doesn't necessarily mean the heat is causing this. Have you ensured your drivers are up-to-date for the card?
I am 99% sure that they're up to date. I've checked twice, once manually and the second time with Nvidias update checker. The GPU has "crashed" around 4 times in total, thats what lead me to checking my drivers.
 
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