BSOD (Driver Power State Failure) *minidump files attached*

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mouns

PCHF Member
PCHF Member
Dec 28, 2018
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This is my last resort after fully resetting my PC and spending 2 solid months trying to troubleshoot the problem.

I've found a easy test to see if my changes are fixing the error or not and this is simply running Photoshop, after around 20 seconds it freezes and pulls up the error. Even at random times the error will simply appear and crash the computer, I've limited this down to a IGPU and DGPU driver issue when transitioning from one to another this could be a BIOS problem with power management or anything so i need help! or if I will need to return the laptop. Thank you for reading.

All minidump files and specs are attached...

Specs Breakdown (GTX 1060 is 6GB) -

http://speccy.piriform.com/results/hVdzDcIZwFSRSzonsnJHMyR

Minidump File Link -

https://drive.google.com/open?id=1pjbiJPd6aP4fNA_8ft9u94h-6OQA4EJb

Feel free to ask for anymore information or specifics...
 

phillpower2

Autonomous Admin
Administrator
Support Team
Sep 9, 2016
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Welcome to PCHF mouns,

Can you upload only the latest dms using the method below;

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.
2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
3. Upload the zip folder using the Attach button, bottom left of the dialogue input box

Operating System
Windows 10 Pro 64-bit
Computer type: Notebook
Installation Date: 25/12/2018 12:38:42 AM

Speccy is not showing any Windows updates since it was first installed, get Windows fully up to date.

We can see a couple of other things in Speccy, will leave them until we have checked the latest crash dmps but will mention that you running a beta version of Chrome is not a good idea.
 
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