Hello, my names is Zach. I have a Acer aspire 3 A315-53. One day I powered it on and after the acer logo goes away I’m met with a “pc ran into a problem and needs to restart” with the Stop-Code: “CRITICAL_PROCESS_DIED”. I read a post online saying if I power off the laptop 3 or more times when the acer logo pops up, I’m suppose to go to an automatic repair page, but that isn’t working for me. I am able to do absolutely zero with the pc as it just infinitely restarts before I can do anything. I cannot find a solution online and I’m super stressed and need help. What do I do?
-
Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.
Why not Click Here To Sign Up and start enjoying great FREE Tech Support.
This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
BSOD Boot Loop I can’t fix
- Thread starter Zach Hammy
- Start date
- Status
Follow the posting instructions
pchelpforum.net
Information - POSTING INSTRUCTIONS - Please read before posting in this section
BSOD Log/Dump File A BSOD (Blue Screen of Death) produces a log file otherwise known as a memory dump. This file contains the error codes you received on the blue screen itself, as well as what was actually happening at the time of the crash and what was loaded in memory. A debug analysis can...
I appreciate the reply but how am I suppose to do all of the steps when I’m stuck in an infinite rebooting cycle? Am I missing something?Follow the posting instructions
Information - POSTING INSTRUCTIONS - Please read before posting in this section
BSOD Log/Dump File A BSOD (Blue Screen of Death) produces a log file otherwise known as a memory dump. This file contains the error codes you received on the blue screen itself, as well as what was actually happening at the time of the crash and what was loaded in memory. A debug analysis can...
See if you can access safe mode
support.microsoft.com
Start your PC in safe mode in Windows - Microsoft Support
Find out how to boot into safe mode in Windows from Settings, the sign-in screen, and a black or blank screen.
support.microsoft.com
- Status