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BSOD after random crash

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C

Cibot

PCHF Member
Jan 21, 2022
17
1
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#1
Last weekend i decided to pull the trigger and upgrade my system. The speccs are as following:

CPU: Ryzen 9 7900x
GPU: Radeon 6900 XT
MOBO: Gigabyte x670 gaming ax
RAM: Kingston Fury 2x32 GB Cl36 (KF560C36BBEAK2-64)
PSU: Gigabyte 850 W
3 M2 Ssd's

So on Monday I got the parts, assembled everything, installed and setup everything on my system and run the tests I usually do. (Furmark, a bit of memtest) everything perfect even with XMP enabled. Next day I was gaming for a few hours and was very impressed with the performance gains. I went for a walk with my dog and 2 hours late I came back, and my system was restarted. I thought nothing of it since gigabyte command center was installing stuff left and right. Fast forward 2 more hours of gaming, i get a random blue screen and now ever since then, I keep getting blue screens, Always different errors. I thought it was related to ram since when building the pc, it would occasionally get stuck on dram led on post. After restarting it would then work. So i tried all different RAM slots with 1 stick and 2 sticks. Nothing works. Sometimes it actuall boots to windows and I can evrn surf and seemingly do everything, but after restarting, the blue screens continue. Everytime it tries to load windows, blue screen. I have tried F2 and F4 bios patch. Both dont work. Have tried resetting windows even on a different ssd. Nope.

Kind of out of hope...
I will run memtest on both overnight and see if there are errors, but it didnt show any errors in 3hours of memtest.
So frustrating to keep building system and everytime there is something wrong happening. :(
 
#2
Page fault in non paged area
Irql not less or equal
Systrm thread exception not handled

Just to name a few of those errors.

It even happens in automatic repair of windows. Since it keeps happening on boot, it loops into repair and then back into boot and so on. And then out of nowhere it will work.
 
#3
And now while trying to run another windows install from a bootable usb drive, i keep getting a blue screen with the error:
Your pc/device needs to be repaired.

The operating system couldnt be loaded because the kernel is missing or contains errors.

File: \windows\system32\ntoskrnl.exe
 
#4
Tried with BIOS F3 now. It seems that although BIOS has difficulty booting sometimes, the ram runs stable with XMP and absolutely no blue screens.
After running for a few hours I decided to try BIOS F4 and instantly blue screens when starting up. Reverted to F3 and everything works again.
The only issue is now that the boot time is always like 50s+ and sometimes when restarting, it just hangs and I have to power off / on to start it up again.
I have ordered a new motherboard to test and it will hopefully arrive tomorrow. Hopefully asus will not disappoint since gigabyte has let me down twice now.
 
#6
1675851062539.png


This is what Gigabyte Control Center shows. I've verified these Versions but they don't match with the ones from the Gigabyte Download page. They're all newer than the ones on the webpage so I'm not sure whether it's just the website being outdated or these being incorrect drivers.
 
#8
Cibot said:
RAM: Kingston Fury 2x32 GB Cl36 (KF560C36BBEAK2-64)
Click to expand...

Can you post a link to the exact RAM you have, Kingston is not listing it for some reason.

Cibot said:
PSU: Gigabyte 850 W
Click to expand...

Post a link to the exact PSU as well.

When you have the PC running;

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
#9
I'm sorry, should've been more thorough although I didn't think psu was really relevant nowadays except for the right TDP.

RAM:
www.alternate.de

Kingston FURY DIMM 64 GB DDR5-6000 (2x 32 GB) Dual-Kit, Arbeitsspeicher schwarz, KF560C36BBEAK2-64, FURY Beast RGB, AMD EXPO

Das Kingston KF560C36BBEAK2-64 ist ein Kit aus zwei 64-GB-DDR5-6000-Speichermodul (PC5-48000) aus der Fury Beast RGB Serie. Die Gesamtkapazität bet...
www.alternate.de www.alternate.de
- Kingston FURY DIMM 64 GB DDR5-6000 Kit, Arbeitsspeicher
(schwarz, KF560C36BBEAK2-64, Beast RGB, EXPO)

PSU:
GIGABYTE GP-UD850GM 850W, PC-Netzteil
(schwarz, 4x PCIe, Kabel-Management, 850 Watt)

Speccy:

PC has been running all day stable on BIOS F3 + XMP enabled. No blue screens, no crashes, freezes or anything.
Just boot time is still very high at 54 seconds and I haven't been really getting the crash at boot anymore so it has reliably restarted 5 times today.
 
#11
Only HDD's, one m2 drive and GPU has not been replaced. Everything else is new in the System.
I did wipe all m2's before installing windows. So yes this is a fresh install.
No all 3 m2's were connected at the time of windows install.
 
#12
The PSU is underpowered for the amount of drives and additional screens that you have hooked up.

Which power supply do you need?

That is the wrong RAM for your CPU, AMD state here up to 5200MHz and if you have XMP enabled the RAM will get auto OCd past what the CPU can handle and the PC fall over.

Power Profile
Active power scheme: Ultimate performance
Click to expand...

Change the Windows Power Plan to Balanced, Ultra and High Performance are a form of overclocking that is known to cause stability and overheating issues, the setting should only be used for gaming type notebooks that have a discrete GPU that needs the extra power.

Partition 0
Partition ID: Disk #0, Partition #0
Disk Letter: D:
File System: NTFS
Volume Serial Number: E2A0D7A3
Size: 3725 GB
Used Space: 3560 GB (95%)
Free Space: 164 GB (5%
Click to expand...


Partition ID: Disk #1, Partition #0
Disk Letter: E:
File System: NTFS
Volume Serial Number: 86B2449B
Size: 1863 GB
Used Space: 1783 GB (95%)
Free Space: 79 GB (5%)
Click to expand...

You need to free up some space on the above, see explanation below;

For Windows to be able to run efficiently and to be able to update you need to have between 20 and 25% of the partition or drive available on a HDD and an SSD between 10 and 15% as free storage space at all times, if you don`t you risk Windows becoming corrupt or not being able to update which puts you at risk of malware attack.

Data only storage devices should not be allowed to get any lower than 10% of free storage space of the full capacity of the drive/partition on the drive, this also to avoid data corruption.

Please note that storage devices can physically fail if the amount of free storage space is allowed to drop below the required 10 or 20/25% minimum.


1. Copy any dmp files from C:\Windows\Minidump onto the desktop.
2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
3. Upload the zip folder using the Attach button, bottom left of the dialogue input box
 
#13
The PSU is underpowered for the amount of drives and additional screens that you have hooked up.
Click to expand...
Ty for the reply. Noted, I will keep that in mind if system instability occurs. This should only concern me if there is a high load on the GPU / CPU combined and everything is being utilized. So only in potentially some games and some benchmarks. This should not be an issue for booting, right?
That is the wrong RAM for your CPU, AMD state here up to 5200MHz and if you have XMP enabled the RAM will get auto OCd past what the CPU can handle and the PC fall over.
Click to expand...
Well XMP is working without issue right now. But I have not heard of them being only able to do 5200 MHz. All the reviewers on the internet use 6000MHz for optimal gaming performance and there is a bunch of channels doing comparisons between RAM speed further showing that 6000MHz is the way to go. I remember there being like an unofficial or somewhat official statement that 6000MHz would be the 'sweet spot' for gaming, but I am somewhat taken aback that the offical AMD page claims that 5200MHz would be the max. (which it evidently is not)

You need to free up some space on the above, see explanation below;
Click to expand...

That is a gaming HDD, no windows on there. My windows is running on C:/
 
#14
1675891709398.png
1675891725433.png


They are currently running with XMP so yeah I guess officially AMD is not able to run it?
I can't say anything about the configuration but I would just assume that the motherboard on BIOS F4 is absolutely not compatible with the RAM since otherwise it works.
 
#15
AMD say here Minimum PSU Recommendation 850 W

The above recommendation says Minimum for a very good reason, it is based on the average users build which is something that your build well surpasses, hence the reason why you were advised of the below;

phillpower2 said:
The PSU is underpowered for the amount of drives and additional screens that you have hooked up.

Which power supply do you need?
Click to expand...


Cibot said:
Well XMP is working without issue right now. But I have not heard of them being only able to do 5200 MHz.
Click to expand...

Not sure what you mean, nowhere was the RAM speed called into question and I clearly said that you had the wrong RAM for your CPU and backed this up with what AMD state here if you disagree with this don`t shoot the messenger but instead argue it out with AMD who know their own processor better than you or I.

Cibot said:
That is a gaming HDD, no windows on there. My windows is running on C:/
Click to expand...

Where did I mention the C: drive and forgive me if the two partitions that I did mention/highlight are not both down to only 5% :unsure:

The below from my reply #12;

phillpower2 said:
Data only storage devices should not be allowed to get any lower than 10% of free storage space of the full capacity of the drive/partition on the drive, this also to avoid data corruption.

Please note that storage devices can physically fail if the amount of free storage space is allowed to drop below the required 10 or 20/25% minimum.
Click to expand...

Cibot said:
I can't say anything about the configuration
Click to expand...

A CPU has to be compatible with a MB whereas the RAM has to be compatible with both the CPU and the MB, this because a MB may be able to function with faster RAM than the CPU intended for use in the build.

The below are just a couple of important things that must be done for a new build;

Pick your MB.

Check the MBs CPU support list before choosing a processor.

Check to see if a BIOS update would be required for the MB to be able to recognise any intended CPU.

Check the maximum RAM speed that the CPU can handle.

Check the MBs Memory support list to find the appropriate RAM speed for the CPU.
Click to expand...

The above is not rocket science just doing ones homework before spending a load of cash only to end up in the brown stuff.
 
#16
AMD say here Minimum PSU Recommendation 850 W

The above recommendation says Minimum for a very good reason, it is based on the average users build which is something that your build well surpasses, hence the reason why you were advised of the below;
Click to expand...
I understand that and have noted it as I said. I have monitored the power draw already and it doesn't go above 650 while playing very GPU or CPU demanding video games. But I do realize that I must've calculated something wrong when choosing my psu. I'll look for a 1000 or (probably) 1200 W PSU.
Just looking at peak consumption of my components I end up with this calculation:

6900XT = 522 W
CPU = 230 W
4x15 HDD = 60
3x5 m2 SSD = 15
RAM = 30 W
Mainboard = 80 W

TOTAL = 937 W PEAK
As I said, I have not seen my power draw numbers go anywhere near that but It could still happen as you have said.

Not sure what you mean, nowhere was the RAM speed called into question and I clearly said that you had the wrong RAM for your CPU and backed this up with what AMD state here if you disagree with this don`t shoot the messenger but instead argue it out with AMD who know their own processor better than you or I.
Click to expand...
Well if you don't mean the RAM speed, what exactly is WRONG with my ram then? I have checked the motherboard supported ram and there is this same RAM model except the size being listed as supported. So I assumed it would be supported. Actually in fact, I have checked many different brands and very few of them even had 64 GB - 6000 - CL36 or below speed supported so I assumed they tested with 16-32 GB since very few people use 64 GB. I actually only saw 1 model supported on an ASUS motherboard and it was from a RAM Brand that is not really available in Germany.

1676007063885.png


The above is not rocket science just doing ones homework before spending a load of cash only to end up in the brown stuff.
Click to expand...

Yes that was what I did. With Configuration, I was refering to the subtimings and mhz which is configured in the XMP profile.
 
#17
Cibot said:
But I do realize that I must've calculated something wrong when choosing my psu.
Click to expand...

No one is born knowing this stuff and what you have done is both methodical and thorough, problem is though that builders experience is better than calculations that do not take other factors into account, in this instance your additional storage devices and screens, the answer to this is you check the minimum PSU that the GPU manufacturer states and then add the wattage that your additional hardware needs, 1000W would be about right for your build.

Cibot said:
Well if you don't mean the RAM speed, what exactly is WRONG with my ram
Click to expand...

Nothing and again no one here has said that there is, the issue that you have is that when XMP is enabled the RAM is too fast for the CPU to handle, AMD are the ones that state 5200MHz is the maximum recommended, you have proved that 6000MHz will work but the problem with that is that AMD do not guarantee stability for anything faster than 5200MHz.

Just a fyi, the idea behind XMP is that you get the fastest RAM that the CPU can handle, enable XMP and that takes care of the rest, if you get RAM that is too fast for the CPU and enable XMP the PC will either blue screen right away or be ok for a while and then start giving you problems, two possible solutions, knock off XMP and manually OC the RAM to the max that the CPU can handle or go the other way and OC the CPU so that it can keep up with the RAM.

Regarding your picture above, I addressed this in my reply #15;

phillpower2 said:
A CPU has to be compatible with a MB whereas the RAM has to be compatible with both the CPU and the MB, this because a MB may be able to function with faster RAM than the CPU intended for use in the build.
Click to expand...
 
#18
Cibot,

You have visited the forum more than once since my last reply but have yet to provide the crash dmps that were requested on Wednesday.

Let us know if you no longer require assistance and we will close the thread.
 
#19
I have created a ticket with Gigabyte since this doesn't seem to be an issue due to an error on my part since BIOS version F3 is running absolutely stable without any freezes or bluescreens so I'm waiting on their reply but I suppose the thread can be closed as there will not be a solution to this issue except by gigabyte probably providing a new BIOS version.

I was gonna try another motherboard but it still hasn't been delivered to me even though I did express shipping.
Regarding the RAM, I do know what XMP is. Ram always runs at some speed lower than the advertised speed. Since they always advertise the XMP speed on the ram. Meaning 6000MHz ram is actually like 4800MHz baseclock ram. Either way you may be saying that AMD doesn't guarantee stability but that's not a valid argument to me to say 'It is not the correct RAM'. The same RAM model (32GB while I have 64GB) is advertised as supported. As there are many mainboard manufacturers stating that their RAM is compatible with 6000MHz+ speeds. Given the fact that there is not a single Ryzen AM5 CPU which has a different specification regarding ram, it doesn't matter whether they tested with 7600 or 7950X. All have that 5200 MHz RAM spec. As such I absolutely disagree with you, that this number even means anything. The only correct place to be looking at, would be the boards manufacturers supported list.
Also as I said in my opening post, I didn't even run XMP with my RAM when the blue screens were happening, so the ram was running at 4800MHz, which is below the 5200 MHz.
 
#20
Cibot said:
Either way you may be saying that AMD doesn't guarantee stability but that's not a valid argument to me to say 'It is not the correct RAM'.
Click to expand...

Sorry but if you are such an expert why are you even here, I have afforded you my time, been courteous throughout and have backed up anything advised by technical data from AMD, I said don`t shoot the messenger so don`t, take yourself off and tell AMD that they are wrong, I`m sure that they will appreciate such expert advice from an amateur.
 
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