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Bluetooth stops working allot

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#21
Thanks for the update and for trusting us to help with your PC issues.

If you have any needs in the future, let us know!

Regarding the mouse lag, it could be a plethora of things. Something as simple as an app polling the internet for an update, to power fluctuations from a low-quality PSU.
Try a wired mouse and if it works well, then you'll pinpoint it being the BT signal or the BT mouse itself. If it still does it then it will take further looking into.
 
#23
Bad news :(
It went good for about 1 week. The problem didn't happen.
but now about a 1 hour ago it happend again.
I'm sorry if I'm a bother it's just that this problem is a big problem for me specific
 
#26
Can you post a couple logs for me please.


Get System Info Log.


Include in your next reply a Get System Info log.
Save it to your desktop when complete.
Once you have the file on your desktop, then upload it here.
Copy the URL after your report is loaded.
Then send us the link.

Please download MiniToolBox and save it to your desktop.


Run the program by right clicking on it and selecting Run as administrator.
When the program opens select the following boxes:



Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size


Please post the log in your next reply
 
#27
Try and see if you experience the same issues after killing all non essential programs services.

MAKE CERTAIN TO NOT REBOOT AFTER RUNNING THIS TOOL.

Download and run KillEmAll
Unzip it to your desktop.
Right click run As admin.
This will kill all non essential processes.
Including your browser, so save anything you are working on prior to running the tool.
Let us know if there is any change in the issue after using killemall.
 
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#28
Thank you for your ideas

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I attached the Avz.log was this the only thing you wanted out of the zip file or is there more you wanted?
I used the KillEmAll program. The problem is the problem doesn't occure every day. Sometimes there are multiple days in between. I can let my pc on and not turn it on for multiple days I just don't know if that is safe to do so or if my pc would like that.
 

Attachments

  • avz.log
    7.8 KB · Views: 0
#30
Uninstall the programs below. They are useless, and may be the source of your issues, or perhaps due to the issue you downloaded these programs. They will cause more harm than good.

You can use Geek Uninstaller.

Driver Booster 9 - 9.2.0
Driver Easy 5.7.4 - 5.7.4

Also remove WeatherZero it is widely considered adware/malware.



1. Uninstall your existing bluetooth stack (driver software that came with the bluetooth adapter).
2. Reboot your computer and click "Cancel" when Windows asks for the driver.
3. Run BluetoothDriverInstaller.exe and follow instructions of the wizard.

Download and install the BluetoothDriverInstaller_x64.exe this tool will usually find a decent generic blue tooth driver for your machine.



As far as the mouse freezing issue.......



Here are a couple things you can do to improve performance.

Open a notepad and copy the content of the code box below, paste into open notepad and save it to your desktop as clean.bat then right click on clean.bat and run as admin. This batch file may take some time to run and will require assistance from you. May take 5 minutes but this batch is very precise in disabling useless items and giving the machine an overall tune. :)


Do not copy the word Code:

Code: 
@echo off
wmic /Namespace:\\root\default Path SystemRestore Call Enable "%SystemDrive%"
WMIC /Namespace:\\root\default Path SystemRestore Call CreateRestorePoint "BatchRestorePoint", 100, 10
fsutil resource setautoreset true c:\&fsutil usn deletejournal /d /n c:
powercfg.exe /setactive 381b4222-f694-41f0-9685-ff5bb260df2e
powercfg -hibernate off
bitsadmin /reset /allusers
wmic nicconfig where (IPEnabled=TRUE) call SetDNSServerSearchOrder ("8.8.8.8", "8.8.4.4")
ipconfig /flushdns
%WINDIR%\SYSTEM32\lodctr.exe /R
%WINDIR%\SysWOW64\lodctr.exe /R
C:\Windows\SYSTEM32\lodctr.exe /R
C:\Windows\SysWOW64\lodctr.exe /R
DISM.exe /Online /Cleanup-Image /StartComponentCleanup
pause
DISM.exe /Online /Cleanup-image /Restorehealth
pause
del /s /q C:\Windows\SoftwareDistribution\download\*.*
del /s /q "%userprofile%\AppData\Local\Microsoft\Edge\User Data\Default\Cache\*.*"
del /s /q "%userprofile%\AppData\Local\Google\Chrome\User Data\Default\Cache\*.*"
del /s /q "%userprofile%\AppData\Local\Opera Software\Opera Stable\Cache\Cache_Data\*.*"
del /s /q "%userprofile%\AppData\Local\temp\*.*"
del /f /s /q %systemdrive%\*.tmp
del /f /s /q %systemdrive%\*.log
del /f /s /q %systemdrive%\*.chk
del /f /s /q %systemdrive%\recycled\*.*
del /f /s /q %windir%\*.bak
del /f /s /q %windir%\prefetch\*.*
ipconfig /flushdns
ipconfig /registerdns
sc stop RasAuto
sc stop RasMan
sc stop SessionEnv
sc stop TermService
sc stop UmRdpService
sc stop RemoteAccess
sc config RasAuto start= disabled
sc config RasMan start= disabled
sc config SessionEnv start= disabled
sc config TermService start= disabled
sc config UmRdpService start= disabled
sc config RemoteAccess start= disabled
sc stop sysmain
sc config sysmain start= disabled
sc stop iphlpsvc
sc config iphlpsvc start= disabled
sc stop DiagTrack
sc config DiagTrack start= disabled
sc stop dmwappushservice
sc config dmwappushservice start= disabled
sc stop WSearch
sc config WSearch start= disabled
sc stop lfsvc
sc config lfsvc start= disabled
del /s /q %ProgramData%\Microsoft\Diagnosis\ETLLogs\AutoLogger\AutoLogger-Diagtrack-Listener.etl
REG ADD HKLM\SOFTWARE\Policies\Microsoft\Windows\DataCollection /v AllowTelemetry /d 0 /t REG_DWORD /f
reg add HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SQMClient\parameters /v DisabledComponents /t REG_DWORD /d 0xFFFFFFFF
reg add hklm\system\currentcontrolset\services\tcpip6\parameters /v DisabledComponents /t REG_DWORD /d 0xFFFFFFFF
reg add "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters" /v DisabledComponents /t REG_DWORD /d 255 /f
echo "" > %ProgramData%\Microsoft\Diagnosis\ETLLogs\AutoLogger\AutoLogger-Diagtrack-Listener.etl
pause
shutdown -r
Exit /B
 
Last edited:
#31
Alright I uninstalled Driver booster and Driver easy also got rid of WeatherZero.
I ran the clean.bat file
I attached the MultiToolBox log
I haven't uninstalled the bluetooth stack and installed new one because I do not know how to do that
 

Attachments

  • MTB.txt
    40 KB · Views: 0
#34
uhm yeah I got all these on there and I don't know which one(s) I need to remove.
1689901164376.png
 
#38
Uhm it's greyed out and it says that it says that it's turned of by admin which I am.
I looked on google how to change it. I removed the line in Value in regedit and did gpupdate /force in cmd
 
#40
From elevated command prompt. Copy and paste each command below hitting enter after each, this will enable system restore and create a new restore point for you.

wmic /Namespace:\\root\default Path SystemRestore Call Enable "%SystemDrive%"
Click to expand...
WMIC /Namespace:\\root\default Path SystemRestore Call CreateRestorePoint "BatchRestorePoint", 100, 10
Click to expand...
 
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