Blizzard/COD Crashing, GPU Issues

NotLance · 2021-01-18T17:06:32+00:00

1/4/21 - Noticed that Nvidia had released a new driver about a month ago and decided to update everything Updated, rebooted, relaunched Cold War to get the shaders reinstalled Saw my frames drop from 144 fps down to 5-12 fps, and then ultimately the game crashed Launched Warzone/Modern Warfare, same thing. After multiple 'Safe Mode' launches of both games, the shaders finally finished installing Menus and images are not fully populating, simply moving the mouse cause the frames to dip completely If you don't navigate the menus, showing anywhere from 20-30 fps (Still incredibly low) Once you start clicking and moving the mouse, frames drop entirely until the game ultimately crashes Ran 'Scan and Repair' via Blizzard client on both game files, nothing was found Uninstalled and reinstalled both games, same frame drops and crashing Ran DDU and installed consecutive Nvidia drivers dating back to a year ago, and testing each time to see if any were successful, same results with each Completely tanked all graphic settings in both games to as low as you can go, same frame drops and eventual software crash Monitoring software shows 0% - 1% GPU usage when running Cold War / Warzone / Modern Warfare (GPU is set to default graphics processor for both games, inside and outside of the software) Running other games, 90%+ GPU usage, which leads me to believe this is specific to Blizzard/COD communicating with the GPU Checked forums, Nvidia support sites, Reddit, no one else is having this specific issue Lots of people complained about losing frames but they were all losing maybe 10-20 fps, not all of the frames People recommended rolling back the drivers, which I detailed above with no success System: i5-9600K 3.7GHz / 16 GB RAM / MSi Twin Frozr 7 GEFORCE RTX 2070 Super

1/4/21 - Noticed that Nvidia had released a new driver about a month ago and decided to update everything
Updated, rebooted, relaunched Cold War to get the shaders reinstalled
Saw my frames drop from 144 fps down to 5-12 fps, and then ultimately the game crashed
Launched Warzone/Modern Warfare, same thing.
After multiple 'Safe Mode' launches of both games, the shaders finally finished installing
Menus and images are not fully populating, simply moving the mouse cause the frames to dip completely
- If you don't navigate the menus, showing anywhere from 20-30 fps (Still incredibly low)
- Once you start clicking and moving the mouse, frames drop entirely until the game ultimately crashes
Ran 'Scan and Repair' via Blizzard client on both game files, nothing was found
Uninstalled and reinstalled both games, same frame drops and crashing
Ran DDU and installed consecutive Nvidia drivers dating back to a year ago, and testing each time to see if any were successful, same results with each
Completely tanked all graphic settings in both games to as low as you can go, same frame drops and eventual software crash
Monitoring software shows 0% - 1% GPU usage when running Cold War / Warzone / Modern Warfare (GPU is set to default graphics processor for both games, inside and outside of the software)
Running other games, 90%+ GPU usage, which leads me to believe this is specific to Blizzard/COD communicating with the GPU
Checked forums, Nvidia support sites, Reddit, no one else is having this specific issue
- Lots of people complained about losing frames but they were all losing maybe 10-20 fps, not all of the frames
- People recommended rolling back the drivers, which I detailed above with no success
System: i5-9600K 3.7GHz / 16 GB RAM / MSi Twin Frozr 7 GEFORCE RTX 2070 Super

NotLance

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Blizzard/COD Crashing, GPU Issues