for the past couple of months i have had a problem with my computer shutting itself off and randomly restarting, making a robot noise and basically blue screening. after it would restart i wouldn't be allowed to get in the computer would just blue screen.. so i decided to update my bios as well as my drivers. the updates went fine but i still couldn't use my pc. then a couple weeks ago i updated my bios again and it went fine but instead of restarting right away, i am able to open an app and after it launches then my computer will restart. i don't know a lot about computers so i don't understand why this is happening or anything about it.
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bios update help
- Thread starter brqk
- Start date
- Status
Did you ever try a fresh install of Windows?
That's far more likely to cause blue screens in my experience.
Running these commands in an admin level command prompt/powershell window may fix some issues. They can take a couple hours to complete though, make sure the computer does not shut off/lose power while the scans are in progress.
sfc /scannow
DISM /ONLINE /CLEANUP-IMAGE /CHECKHEALTH
DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH
Chkdsk C: /V /R /X
Note: While none of these commands should affect data, it's possible that a failing drive is the issue and these commands can make present issues take a turn for the worse. If you have any sensitive data, now would be a good time to back it up.
That's far more likely to cause blue screens in my experience.
Running these commands in an admin level command prompt/powershell window may fix some issues. They can take a couple hours to complete though, make sure the computer does not shut off/lose power while the scans are in progress.
sfc /scannow
DISM /ONLINE /CLEANUP-IMAGE /CHECKHEALTH
DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH
Chkdsk C: /V /R /X
Note: While none of these commands should affect data, it's possible that a failing drive is the issue and these commands can make present issues take a turn for the worse. If you have any sensitive data, now would be a good time to back it up.
Let's start with the obvious heat.
Get some cans of compressed air and blow the system clean. Make sure the system is powered off and unplugged. Remove the battery if a laptop if the battery can be removed.
Read the instruction on the can. Spray in short burst and when the can start to feel cool to the touch switch to a different can. After they warm up to room temp, they work fine.
Do this in a well-ventilated room or outside this way the dust does not settle all over the inside furniture or worse you or someone inhaling it.
Do NOT turn the cans upside down, turn the system. Remove the battery and blow that our as well.
NOTE: You take the chance of wrecking the bearings of fans with the compressed air. Compressed air can actually accelerate the fans beyond their rated speeds and damage them, if you are cleaning them out with air, it is often recommended to hold the blades in place with a toothpick or other non-conducive material.
NOTE: Do not use a vacuum to clear the dust they can cause a static discharge and end up toasting the system or a components. There are also jumper on the boards that could be sucked off and then the system would be bricked.
Clean the keyboard
Put the with the laptop facing down then gently rub your hand back and forth over the keys this will knock some of the larger pieces out. Then place the system on its side and blow the keys (remember to use short burst like before) starting from the top working you way down. Heat form portable computers is released through the keyboard.
See if that makes any difference.
Get some cans of compressed air and blow the system clean. Make sure the system is powered off and unplugged. Remove the battery if a laptop if the battery can be removed.
Read the instruction on the can. Spray in short burst and when the can start to feel cool to the touch switch to a different can. After they warm up to room temp, they work fine.
Do this in a well-ventilated room or outside this way the dust does not settle all over the inside furniture or worse you or someone inhaling it.
Do NOT turn the cans upside down, turn the system. Remove the battery and blow that our as well.
NOTE: You take the chance of wrecking the bearings of fans with the compressed air. Compressed air can actually accelerate the fans beyond their rated speeds and damage them, if you are cleaning them out with air, it is often recommended to hold the blades in place with a toothpick or other non-conducive material.
NOTE: Do not use a vacuum to clear the dust they can cause a static discharge and end up toasting the system or a components. There are also jumper on the boards that could be sucked off and then the system would be bricked.
Clean the keyboard
Put the with the laptop facing down then gently rub your hand back and forth over the keys this will knock some of the larger pieces out. Then place the system on its side and blow the keys (remember to use short burst like before) starting from the top working you way down. Heat form portable computers is released through the keyboard.
See if that makes any difference.
- Status