I have Windows 8.1, newest version of FireFox.
I can save Bookmarks, move them around whatever else I want to do, however:
1. I cannot backup Bookmarks in FireFox.
2. I cannot delete most Bookmarks in FireFox. Some did delete but the vast majority would not. (I have no clue why some did)
I have written to Mozilla but they won't answer in anything but extremely confusing tech speak. I was so stressed I was in tears trying to understand what they were telling me. I was afraid I would do something to mess everything up really bad. I hope someone here can help a senior lady fix these problems. Though I didn't understand most of what they said, even another member admonished them for the way they were replying to my problem.
1. In the past I have been able to backup FF bookmarks with no problem. Now it will not do it. I went through all my bookmarks and copied and pasted the name of the site and the address into a document so I at least have them saved. It took hours and hours, into days to finish.
To backup FF I have tried Bookmarks > Show All Bookmarks > Library Window > Import and Backup > Back up - which brings up a Window Bookmarks Backup filename with bookmarks-2021-07-09.json in filename to be Saved. However when I save it, I can't find the file back. I have searched and it's just not there.
If I go to Bookmarks > Show All Bookmarks > Library Window > Import and Backup > Restore - a list comes up with dates from 2020, which I'm not going to click on since I spent days copying/pasting the updated Bookmarks into a document.
Back to the Library > Import and Backup > Export Bookmarks > Export Bookmarks File > File name: bookmarks 7 9 2021.html > Save to Desktop > once again it's not there.
2. I can't delete Bookmarks. While I was going through all the Bookmarks to save them in a document, I put any sites that were no longer good or that I no longer wanted into a file I named "To Delete." It used to be easy to delete Bookmarks, right click on the name and click delete, gone. Now once in a while it will delete bookmarks but most of the time it won't delete any old or no longer wanted bookmarks. I have also tried everything I can think of to delete the files I no longer want.
Right clicking the Bookmark > Delete - nothing happens (this used to work just fine)
Library > right click Bookmark, click Delete or Remove - nothing happens
Library > Organize > click Bookmark, click Delete or Remove - nothing happens
So "To Delete" is there with the rest of my bookmarks. Waiting. To be deleted. I tried to count them, and when I got to 300 with lots left to count, I gave up. I hope I won't have to delete them one by one.
I try really hard to understand but my tech knowledge is limited and I stress a lot trying to follow directions. Please answer in simple English in easy to follow steps.
Thanks,
Bernadine
I can save Bookmarks, move them around whatever else I want to do, however:
1. I cannot backup Bookmarks in FireFox.
2. I cannot delete most Bookmarks in FireFox. Some did delete but the vast majority would not. (I have no clue why some did)
I have written to Mozilla but they won't answer in anything but extremely confusing tech speak. I was so stressed I was in tears trying to understand what they were telling me. I was afraid I would do something to mess everything up really bad. I hope someone here can help a senior lady fix these problems. Though I didn't understand most of what they said, even another member admonished them for the way they were replying to my problem.
1. In the past I have been able to backup FF bookmarks with no problem. Now it will not do it. I went through all my bookmarks and copied and pasted the name of the site and the address into a document so I at least have them saved. It took hours and hours, into days to finish.
To backup FF I have tried Bookmarks > Show All Bookmarks > Library Window > Import and Backup > Back up - which brings up a Window Bookmarks Backup filename with bookmarks-2021-07-09.json in filename to be Saved. However when I save it, I can't find the file back. I have searched and it's just not there.
If I go to Bookmarks > Show All Bookmarks > Library Window > Import and Backup > Restore - a list comes up with dates from 2020, which I'm not going to click on since I spent days copying/pasting the updated Bookmarks into a document.
Back to the Library > Import and Backup > Export Bookmarks > Export Bookmarks File > File name: bookmarks 7 9 2021.html > Save to Desktop > once again it's not there.
2. I can't delete Bookmarks. While I was going through all the Bookmarks to save them in a document, I put any sites that were no longer good or that I no longer wanted into a file I named "To Delete." It used to be easy to delete Bookmarks, right click on the name and click delete, gone. Now once in a while it will delete bookmarks but most of the time it won't delete any old or no longer wanted bookmarks. I have also tried everything I can think of to delete the files I no longer want.
Right clicking the Bookmark > Delete - nothing happens (this used to work just fine)
Library > right click Bookmark, click Delete or Remove - nothing happens
Library > Organize > click Bookmark, click Delete or Remove - nothing happens
So "To Delete" is there with the rest of my bookmarks. Waiting. To be deleted. I tried to count them, and when I got to 300 with lots left to count, I gave up. I hope I won't have to delete them one by one.
I try really hard to understand but my tech knowledge is limited and I stress a lot trying to follow directions. Please answer in simple English in easy to follow steps.
Thanks,
Bernadine