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Asrock boot problem

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Brandon Clark

Brandon Clark

PCHF Member
Apr 8, 2024
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#1
I've been putting off trying to figure out why my PC won't install windows updates. Today, I decided to try again with no luck. I wasn't to worried about losing any of my files so I tried a factory reset in hopes that might give me a fresh start. That failed to load all the way through and backfired in the worst way possible... Now I'm stuck in an endless loop of the ASRock screen. I can get in to BIOS but it doesn't seem like anything there can help me. I've done some troubleshooting in a few different places online but have not figured it out. Any insight would be appreciated!

Windows 10
MOBO: asrock b450m/ac
GPU: Gigabyte geforce rtx 2060
 
#2
Did you create a bootable USB stick with the latest Windows 10 version on it by using the Windows Media Creation Tool?
When you boot from this USB stick, not only does it let you wipe the partitions before installing a fresh Win10, but you can go into a command prompt and scan the driver for errors, which I think may be your issue here.
 
#3
I failed to do that. I tried a reset once before and it failed as well but I was still able to load into windows afterwards that time. Do I have any other options in this situation or am I out of luck?
 
#4
In BIOS can you see your drive listed?

Usually drive issues are the reason installations fail.
If you have access to any other PC, you can use that to run the Media Creation Tool on and create your USB stick?

You could also get your hands on another drive and test that theory of the drive being the fault.
 
#5
It doesn't show up on the main tab of the bios but if I go over to the Advanced tab it shows up in storage configuration as SATA: PNY CS900 500GB SSD
SATA Mode is AHCI mode
And
SATA Hot plug is disabled
Does it have to be a USB or would an external hard drive work?
I can probably get my hands on another computer to try the media creation tool
 
#6
USB is best as the Media Creation Tool wipes all contents when creating a bootable disk.
Any 8GB USB stick will do.

Using this method will prove if the SSD is at fault. During the process, about the 3rd window in (or so) you'll get the option to delete all the current drive partitions - do that.
And have the PC off the network during installation.
 
#8
It sounds like you're experiencing a frustrating situation with your PC. Here are some steps you can try to troubleshoot and hopefully resolve the issue:
  1. Boot into Safe Mode: Restart your computer and repeatedly press the F8 key (or Shift + F8) during startup to access the Advanced Boot Options menu. From there, select "Safe Mode" and see if your computer boots successfully. If it does, you can try uninstalling any recent updates or drivers that may be causing the problem.
  2. Use System Restore: If you have previously created a system restore point, you can try using it to revert your system to a previous state where it was working properly. Boot into Safe Mode (as described above) and access the System Restore feature from the Advanced Boot Options menu.
  3. Check Hardware Connections: Ensure that all hardware components, such as RAM, hard drives, and cables, are properly connected to your motherboard. Sometimes, loose connections can cause boot issues.
  4. Reset BIOS Settings: While in the BIOS, navigate to the "Exit" menu and choose the option to "Load Setup Defaults" or "Reset BIOS Settings." This will reset your BIOS to its default configuration, which may help resolve any configuration-related issues.
  5. Perform a Clean Install of Windows: If all else fails, you may need to perform a clean install of Windows 10. You can create a bootable USB drive with the Windows 10 installation media and use it to reinstall the operating system from scratch. Be sure to back up any important files before proceeding with this option, as it will erase all data on your hard drive.
If none of these steps resolve the issue, it's possible that there may be a hardware problem with your computer, such as a faulty hard drive or motherboard. In that case, you may need to seek assistance from a professional computer technician for further diagnosis and repair.
 
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#9
nat9966 said:
It sounds like you're experiencing a frustrating situation with your PC. Here are some steps you can try to troubleshoot and hopefully resolve the issue:
  1. Boot into Safe Mode: Restart your computer and repeatedly press the F8 key (or Shift + F8) during startup to access the Advanced Boot Options menu. From there, select "Safe Mode" and see if your computer boots successfully. If it does, you can try uninstalling any recent updates or drivers that may be causing the problem.
  2. Use System Restore: If you have previously created a system restore point, you can try using it to revert your system to a previous state where it was working properly. Boot into Safe Mode (as described above) and access the System Restore feature from the Advanced Boot Options menu.
  3. Check Hardware Connections: Ensure that all hardware components, such as RAM, hard drives, and cables, are properly connected to your motherboard. Sometimes, loose connections can cause boot issues.
  4. Reset BIOS Settings: While in the BIOS, navigate to the "Exit" menu and choose the option to "Load Setup Defaults" or "Reset BIOS Settings." This will reset your BIOS to its default configuration, which may help resolve any configuration-related issues.
  5. Perform a Clean Install of Windows: If all else fails, you may need to perform a clean install of Windows 10. You can create a bootable USB drive with the Windows 10 installation media and use it to reinstall the operating system from scratch. Be sure to back up any important files before proceeding with this option, as it will erase all data on your hard drive.
If none of these steps resolve the issue, it's possible that there may be a hardware problem with your computer, such as a faulty hard drive or motherboard. In that case, you may need to seek assistance from a professional computer technician for further diagnosis and repair.
Click to expand...
Thank you for the additional information, friend! Much appreciated. I'll update this thread as soon as I've tried all of my options
 
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