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Application error

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Lucas

PCHF Member
Feb 10, 2021
11
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My son is having a problem playing a game he downloaded, each time he attempts to load it brings up a error message saying: the exception illegal instruction, an attempt was made to execute an illegal instruction (0xc000001d) occurred in the application 0x00007ff69FOE1185 any help would be massively appreciated all other games and programs work fine we have uninstalled an reinstalled the game but with no change
 

Lucas

PCHF Member
Feb 10, 2021
11
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Please see picture
 

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Lucas

PCHF Member
Feb 10, 2021
11
1
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Nothing comes up no error code now, the loading symbol appears by the mouse cursor then after about 20 seconds the option to start the game becomes available again we will try the clean boot now.

thanks
 

Bastet

Female. Funny. Gemini.
PCHF Advisor
PCHF Member
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Aug 26, 2016
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Manchester, England. U.K.
Has the game been downloaded/installed to the C drive or another partition/drive?
Some games will only work when installed on the C drive.
Have you posted on the Destiny 2 Steam forum? It seems there’s other with the same errors.
The thread: ‘Destiny 2 Wont even start’
The devs are aware of the problem & A supposed fix was released but it didn’t fix the problem.
 
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