• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Solved any help would be great

Status
Not open for further replies.
A

allan hogg

PCHF Member
Nov 22, 2016
70
0
33
#1
hi guys having problem with my kids pc when hes playing roblox etc it keeps having BSOD weve had since we bought but i want to get it fixed now
ive tried lots like using driver tools and updating them changing parts like power supply graphics card etc but still having issues ive ran a memtest and so far it has 1 error i just wondered if anyone had any advice on what it is i will attach pic

thanks
allan
 

Attachments

  • DSC_0196.jpg
    DSC_0196.jpg
    1.9 MB · Views: 12
#5
Lets start with this and other may have more information and suggestions.

First issue is you have two antivirus active.

Having more than one antivirus program running on a computer at the same time often causes conflicts, resulting in errors, slow performance, and failure to properly detect viruses.

Avast Antivirus
Antivirus: Enabled
Virus Signature Database: Up to date

Windows Defender
Antivirus: Enabled
Virus Signature Database: Up to date

AV Uninstallers
www.sevenforums.com

AV Uninstallers - Windows 7 Help Forums

Nice Collection Wolfgang, That will come in handy to point someone to.
www.sevenforums.com www.sevenforums.com

allan hogg said:
driver tools
Click to expand...
Is nothing more than snake oil and never get them correct. Usually out of date and the wrong ones. Uninstall it.
 
Last edited:
#11
That is a possibility that the Avast Browser may be giving a miss reading.

Check to make sure that every thing is connected security for the power, data, RAM you will want to disconnect them then reconnect. Even the slightest jarring could dislodge something just enough.

DO NOT do the CPU and or heat sink.
 
#16
ok thank you for that ive removed avast secure browser now and tried your tool twice it says its doing stuff but speccy still stays same
i appreciate your time and help btw
so with ram do i just remove one and put in other then use and see if i get BSOD again or do i run memtest again
 
#19
hi sorry ive not replied ive just reinstalled windows 10 from scratch also ordered a solid state drive and new ram so heres hoping m8
thank you very much for help should i still check speccy to see if avast there or will it not
 
#20
Since you did a reinstall of windows you will need to install the chipset and drivers.

No Avast should not be there any more unless you install it or the browser.

Is the system still crashing?
Did you test the RAM like suggested? What were the results?
 
Status
Not open for further replies.
Top Bottom
Back
Forums
Resources
Menu