Hi everyone,
I've been using my R10 for 3-4 years, AMD Ryzen 7 and 3070, with no issues and very happy with it. Problem case a few months ago when I moved to a new apartment, when I was unplugging the Display Port cable, I didn't realize there was a little switch, and pulled too hard. Ever since that day, the computer can't restart normally, the screen just stays black after it's turned off and doesn't turn back on.
After trying different monitors and methods, the only way I can get the computer running is to turn it off, unplug the power cable, and drain the residual power by pressing the power button for 10 seconds, and then plug the power back on and press the power button.
Once the computer is up and running, it runs perfectly, so I'm not sure if it's the hardware connection issue or something else. If the GPU is not connected well to the motherboard, how come it runs well under normal circumstances? Should I open the case and reseat everything, or the GPU at least? I've never done that so I'm kinda hesitant, any suggestion would be appreciated, thank you!
I've been using my R10 for 3-4 years, AMD Ryzen 7 and 3070, with no issues and very happy with it. Problem case a few months ago when I moved to a new apartment, when I was unplugging the Display Port cable, I didn't realize there was a little switch, and pulled too hard. Ever since that day, the computer can't restart normally, the screen just stays black after it's turned off and doesn't turn back on.
After trying different monitors and methods, the only way I can get the computer running is to turn it off, unplug the power cable, and drain the residual power by pressing the power button for 10 seconds, and then plug the power back on and press the power button.
Once the computer is up and running, it runs perfectly, so I'm not sure if it's the hardware connection issue or something else. If the GPU is not connected well to the motherboard, how come it runs well under normal circumstances? Should I open the case and reseat everything, or the GPU at least? I've never done that so I'm kinda hesitant, any suggestion would be appreciated, thank you!