After driver update my PC is ridiculously slow

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goldrush71

PCHF Member
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Jun 15, 2020
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ok let me explain, i wanted to record game clips so i installed filmora (probably not important) and got to recording, but when it opened it said my graphics card drivers were out of date. now i didnt know how long it'd been since then i got this pc as a gift 2 months ago and im not very tech savvy. i looked in my pc and i think it had an AMD graphics card so i installed the "latest version" of the drivers through their website, i ran the program my pc restarted and blam, its acting up. Tf2 which normally runs 60+ fps at high graphics settings was at a crawling pace on the game menu, the whole computer seems slower, i havent installed much anything at all other than the afformentioned programs and i dont know what to do, ive looked up guides but i dont know what they mean. Help!

after looking at some more things i was able to get my full PC specs, i dont know if all this will be useful but here it is:
OS Name Microsoft Windows 10 Pro
Version 10.0.18362 Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-Q57U98M
System Manufacturer Acer
System Model Aspire GX-785
System Type x64-based PC
System SKU 0000000000000000
Processor Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz, 3000 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. R02-A0, 12/8/2016
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Acer
BaseBoard Product Aspire GX-785(KBL)
BaseBoard Version
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.18362.752"
User Name (Censored for privacy)
Time Zone Mountain Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.94 GB
Available Physical Memory 4.30 GB
Total Virtual Memory 17.9 GB
Available Virtual Memory 14.4 GB
Page File Space 10.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
 

phillpower2

PCHF Administrator
Administrator
Support Team
Sep 9, 2016
7,192
672
56
Try a system restore point that is before you installed the new drivers or alternatively uninstall the problem drivers that you installed, test then post back with an update for us.
 

phillpower2

PCHF Administrator
Administrator
Support Team
Sep 9, 2016
7,192
672
56
Thread closed due to lack of any feedback from the OP.
 
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