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A6210 Genie MFC Application - Extreme CPU Usage

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Golurk33

PCHF Member
PCHF Member
Dec 18, 2018
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#1
I've seen a lot of reports of this issue on various websites, but have never really found an answer that I understand nor actually works.
I don't know much about the specifics of computers, such as these various applications that are already on your PC. I don't know what A6210.exe is, nor do I know what it does, but recently it has been taking up extreme CPU Usage (upwards of 40-60%) if I haven't restarted my computer in a while. I had this problem about a year ago, but it eventually went away, and now it is back. I do not usually turn off or restart my computer, but in order to make this application not take up so much CPU usage, slowing down my computer, I must sign out and sign back in to my computer to get it to go away. This is just extremely inconvenient and annoying. Does anyone know why this is happening? What is A6210.exe? Will anything bad happen if I "End Task" the application in Task Manager?

Thanks
 

Malnutrition

Malnurished Mod
Moderator
Security Team
Malware Teacher
Jul 22, 2016
2,882
501
#2
MiniToolBox Scan


Please download MINITOOLBOX and run it.

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go post the result.



Step 2: HijackThis.



1- Please click HERE to download HijackThis.
2- Run the program.
3- Click on the Main Menu button if not already there.
4- Select Do a system scan and save a logfile.
5- Copy paste the log here.

Security Check Scan.



  • Download Security Check to your desktop.
  • Right click it run as administrator.
  • When the program completes, the tool will automatically open a log file.
  • Please post that log here in your next post.

Next.


  • Download AdwCleaner and move it to your computer Desktop;
  • Right-click on AdwCleaner.exe and select Run as Administrator;
  • Click Yes to accept the User Account Control security warning that may appear;
  • Click on the blue button 'I AGREE';
  • Click on the Scan Now button;
  • Let the scan complete. Once it's done, make sure that every item listed is checked and click on the Clean & Repair button;
  • Click on the Clean & Restart Now button;
  • After the restart, a log will open when logging in.
  • Please attach that log in your next reply.
 

gus

PCHF Administrator
Administrator
Security Team
PCHF Donator
Malware Teacher
Jul 19, 2016
3,387
1,682
Sydney, Australia
pchelpforum.net
#3
Hope you don't mind me butting in here, but you asked what A6210.exe is

Whilst we will need more information as to the path (where the file is located) and file size, etc, to make a more informed decision on it, there is a good chance that this file is part of software belonging to Netgear Genie.

Your scans that Malnutrition has requested as well as helping to diagnose your issues, may also add more evidence about whether the file you have may be malicious or not?
 
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