Looking for some advice. I picked up a used Gigabit 6800xt which was crashing my PC (green screen and reboot) when I play Elite Dangerous and also stress testing it using 3DMark Steel Nomad. I initially thought it was due to the increased power requirements so I upgraded from a Corsair 650w to a Corsair RMe 850w and made sure I used 2x 8pin cables. This did not fix the issue.
So I checked the event logs and was getting WHEA 18 errors which pointed to CPU or memory. So I upgraded my Ryzen 3700x to a Ryzen 7 5700x3d and swapped my 32gb Corsair vengeance 2400 mhz memory for 32gb Gskill 3600mhz memory. No joy. I tried changing the RAM speed to 3200 to see if that made a difference but still crashing.
To rule out overheating I cleaned out the case, fans and motherboard and swapped my Wraith Prism for a Phantom Spirit SE which made no difference apart from keeping my CPU super cool. Decent upgrade anyway. So I returned the GPU and bought another one, this time a Sapphire 6800xt Nitro+. Sadly I am experiencing the exact same issue.
I’ve removed the drivers using DDU and reinstalled new ones. Still rebooting. I reinstalled old ones that were apparently stable according to a few google searches and even tried the Radion Pro drivers. Still no joy.
I’ve update the BIOS and chipset and done a windows 11 pro repair install. I’ve turn off the performance boosts in BIOS, tried installing driver only instead of using Adrenalin software.
I’ve tried undervolting the GPU, overvolting the CPU, bought new HDMI cables. At this point I’ve nearly replaced the whole computer!
The crashes don’t always occur under stress either. I can be sat in the space station doing nothing for 10 mins while I’m making food or something and I’ll come back to find myself at the windows login screen. Quick check of the event viewer confirms my of rebooted with WHEA 18 error. Using the AMD overlay my temps for CPU are around 50 and GPU temps are around 65 so I don’t think it’s overheating.
Build now after changing a few parts:
ROG Strix gaming FII motherboard B450
Ryzen 5700x3d
32gb Gskill Z 3690mhz RAM
Corsair RMe 850 PSU
Phantom Spirit cooler
Windows 11 pro
No overclocking
Given I’ve replaced the GPU, CPU, PSU and memory…. Any ideas what this could be? Just FYI I put my old 980ti back in and no issues whatsoever
So I checked the event logs and was getting WHEA 18 errors which pointed to CPU or memory. So I upgraded my Ryzen 3700x to a Ryzen 7 5700x3d and swapped my 32gb Corsair vengeance 2400 mhz memory for 32gb Gskill 3600mhz memory. No joy. I tried changing the RAM speed to 3200 to see if that made a difference but still crashing.
To rule out overheating I cleaned out the case, fans and motherboard and swapped my Wraith Prism for a Phantom Spirit SE which made no difference apart from keeping my CPU super cool. Decent upgrade anyway. So I returned the GPU and bought another one, this time a Sapphire 6800xt Nitro+. Sadly I am experiencing the exact same issue.
I’ve removed the drivers using DDU and reinstalled new ones. Still rebooting. I reinstalled old ones that were apparently stable according to a few google searches and even tried the Radion Pro drivers. Still no joy.
I’ve update the BIOS and chipset and done a windows 11 pro repair install. I’ve turn off the performance boosts in BIOS, tried installing driver only instead of using Adrenalin software.
I’ve tried undervolting the GPU, overvolting the CPU, bought new HDMI cables. At this point I’ve nearly replaced the whole computer!
The crashes don’t always occur under stress either. I can be sat in the space station doing nothing for 10 mins while I’m making food or something and I’ll come back to find myself at the windows login screen. Quick check of the event viewer confirms my of rebooted with WHEA 18 error. Using the AMD overlay my temps for CPU are around 50 and GPU temps are around 65 so I don’t think it’s overheating.
Build now after changing a few parts:
ROG Strix gaming FII motherboard B450
Ryzen 5700x3d
32gb Gskill Z 3690mhz RAM
Corsair RMe 850 PSU
Phantom Spirit cooler
Windows 11 pro
No overclocking
Given I’ve replaced the GPU, CPU, PSU and memory…. Any ideas what this could be? Just FYI I put my old 980ti back in and no issues whatsoever