Solved Can't solve KMOD_EXCEPTION_NOT_HANDLED BSOD

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metramaks

PCHF Member
Jan 12, 2025
4
1
My last year built PC keeps getting KMOD_EXCEPTION_NOT_HANDLED BSOD and I can't figure out the cause. It always seems completely random, happens no matter what I'm doing (gaming, browsing, working) and can happen 3 times per evening or be fine for a week.
Here's this afternoon's dump file:
https://files.catbox.moe/7c637s.7z
1736686176626.webp
 
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Speccy Scan.


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  • Install and run the program.
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  • Publish Snap Shot
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MinitoolboxScan.


Please download MiniToolBox and save it to your desktop.
Run the program by right clicking on it and selecting Run as administrator.
When the program opens Select ALL
Click Go
Attach the log or copy and paste.





Also, download the attached batch file.
Click Here to do so.
Unzip to your desktop.
Right click run as admin.
This will list your service configuration, and scheduled task.
When the batch file has completed a new .txt file will appear on your desktop.
Named PCHF.txt attach that here for us, in your next reply.



Also, upload minidump files for review please. Attach then here please.
 
I’ll take a look at the dumps, please complete the steps. 👍

Also, download the attached batch file.
Click Here to do so.
Unzip to your desktop.
Right click run as admin.
This will list your service configuration, and scheduled task.
When the batch file has completed a new .txt file will appear on your desktop.
Named PCHF.txt attach that here for us, in your next reply.
 
Dump: 011125-8562-01.dmp (11.01.2025 13:30:06)
Code: 0x1E - KMODE_EXCEPTION_NOT_HANDLED
Process: System, probably caused by: ntkrnlmp.exe
FAILURE_BUCKET_ID: 0x1E_c0000096_STACKPTR_ERROR_nt!KiDispatchException

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Dump: 011125-8703-01.dmp (11.01.2025 11:44:47)
Code: 0x1E - KMODE_EXCEPTION_NOT_HANDLED
Process: csrss.exe, probably caused by: memory_corruption
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_STRIDE

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Dump: 011225-8781-01.dmp (11.01.2025 14:18:44)
Code: 0x1E - KMODE_EXCEPTION_NOT_HANDLED
Process: System, probably caused by: ntkrnlmp.exe
FAILURE_BUCKET_ID: 0x1E_c0000096_STACKPTR_ERROR_nt!KiDispatchException

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Dump: 011225-9062-01.dmp (12.01.2025 02:46:24)
Code: 0x1E - KMODE_EXCEPTION_NOT_HANDLED
Process: csrss.exe, probably caused by: ntkrnlmp.exe
FAILURE_BUCKET_ID: 0x1E_c0000096_STACKPTR_ERROR_nt!KiDispatchException

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Third-party drivers in the stack:
  • ndis.sys (Network Driver Interface Specification)
  • storport.sys (Storage port driver)
  • stornvme.sys (NVMe storage driver)

Update all drivers, especially:


  • Network adapter drivers Realtek Gaming 2.5GbE Family Controller
  • NVMe storage drivers
  • Motherboard/chipset drivers
  • Update BIOS/UEFI firmware to the latest version


Verify system file integrity:

Run these two commands from elevated command prompt:

One at a time.

sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth



Also update your SSD drive firmware. 1907GB KINGSTON SKC3000D2048G (SATA-2 (SSD))



 
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_STRIDE

The RAM is not appropriate for your CPU, AMD state here up to 5200MHz/MT/s and if you have EXPO/XMP enabled the RAM will get auto OCd past what the CPU can handle and the PC will become unstable.

Disable the OC on the RAM until the PC is stable, once it is manually OC the RAM in the BIOS to 5200MT/s and 1.35V and see how you get on.
 
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I'll leave you with @phillpower2 but here are some more suggestions for Cleaning up the machine a bit.


Uninstall with GeekUninstaller:

qBittorrent

Then Click View Microsoft store apps.

Remove CoPilot and anything else you do not use.






Useless Task to disable:

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Being that the OP has revisited the forum multiple times but chose not to acknowledge either reply this thread will be closed.
 
Received via a DM;

Hi! You've closed the topic so I want to thank you here. Sorry for leaving it hanging, should've replied sooner.
Anyway, after the suggested updates I'm yet to see any crash so that's a good thing.
Thanks a lot.
 
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