Pending OP Response Faulty driver

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
I have found the best "nuke it from space" method is to use the Windows Media Creation Tool to create a bootable USB stick, and change the boot order in BIOS to boot from USB first.
Using this method, one of the initial screens during the reinstall offers you the chance to delete all current partitions, doing that ensures the new Windows install is straight off the USB stick.

So last throw of the dice, try that.
That is the method i used. As you could see now, i have only 1 partition. Because i deleted all while booting from usb changed in bios.

The 3rd party driver updater i tried as a last resort since nothing else worked. I know they're not to be trusted. On my laptop i have a sunscription to Norton and i saw their driver updater could update drivers i couldn't find manually.

The thing is, as i read somewhere while trying to find a solution, is that this type of error i have is related to bios. Do you think it's true? Anyways, i went to hp site and got the latests bios version bit still nothing changed
 
To confirm, if the laptop is ion 'normal' mode, the touch screen works fine, and the laptop generally is fully functional.
But flip the screen back on to itself, and in tablet mode, the touch screen doesn't work but the laptop still functions via a keyboard?
 
To confirm, if the laptop is ion 'normal' mode, the touch screen works fine, and the laptop generally is fully functional.
But flip the screen back on to itself, and in tablet mode, the touch screen doesn't work but the laptop still functions via a keyboard?
When the laptop is in laptop mode there is no touchscreen. It works like a laptop. But everything works fine. When i flip the screen, it goes into tablet mode, meaning the screen changes but touchscreen doesn't work. Keyboard and touchpad are supposed to be disabled in tablet mode as far as i know, so the keyboard and touchpad don't work in tablet mode.
Also, in tablet mode, rotating the laptop works, meaning, like a phone, the screen goes from landscape to portret
 
While no expert, all the touchscreens I have ever used work no matter the configuration, the touchscreen capabilities are part of the screen itself, be it the original sensors down the screen border to know where your finger is, or the newer conductive touch method.

Did the touchscreen ever work when in laptop mode?
And after the fresh install of Windows, you were able to install all the drivers?
 
  • Like
Reactions: xrobwx71
While no expert, all the touchscreens I have ever used work no matter the configuration, the touchscreen capabilities are part of the screen itself, be it the original sensors down the screen border to know where your finger is, or the newer conductive touch method.

Did the touchscreen ever work when in laptop mode?
And after the fresh install of Windows, you were able to install all the drivers?
Hmmm.... never tried touchscreen in laptop mode 😂🤦
After install all drivers were installed
 
In Device Manager now, are there any entries showing a yellow exclamation mark (meaning Error) or a black down arrow (meaning Disabled) next to them?
 
In Device Manager now, are there any entries showing a yellow exclamation mark (meaning Error) or a black down arrow (meaning Disabled) next to them?
Just the one : Intel Quick SPI Host Controller (i think is the exact name) with code 10, device failed to start. I tried disableing it, uninstalling it, trying to update it, get it new from hp, from intel, from web.