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Recent content by Iam Dopey

  1. I

    Solved Factory Restore Windows 7 Failure

    At last 95% of the problems have been solved, just a couple of issues that I hope I can solve without bothering the team Just an update on the issue my UK IP address defaulting to a USA IP address. I turned off all devices connected to my router apart from my iPad. I used this to carry out a...
  2. I

    Solved Factory Restore Windows 7 Failure

    I'm probably being cynical but I get the impression that MS make it so difficult to go through this process in the hope that you will bite the bullet and pay to upgrade to Windows 10. Hopefully I will be able to complete everything tomorrow. To save this happening again is there are a way to...
  3. I

    Solved Factory Restore Windows 7 Failure

    More hair pulling, sorry @phillpower2 power2, it was impossible to KB2729094 using IE8. Changed to Chrome and still a problem. Then out of the blue got a message that I had 184 updates to download. Fingers crossed this will solve the problems. I will update you later.
  4. I

    Solved Factory Restore Windows 7 Failure

    As requested here is the new Speccy link. As it's the weekend no need to rush, again I can't thank you guys enough for your help http://speccy.piriform.com/results/hrTWmlj4s4pPsuZZCN8BvB0
  5. I

    Solved Factory Restore Windows 7 Failure

    No problem i will upload the link later, just need to grab my daughters laptop so I can upload
  6. I

    Solved Factory Restore Windows 7 Failure

    Thanks @phillpower2 I have already updated to SP1 but still have the problem. I am away from home at the moment (it's that time of year, grandkids Christmas concerts) so will check again when I get home later this pm
  7. I

    Solved Factory Restore Windows 7 Failure

    I have copied the url link over so hopefully this will work http://speccy.piriform.com/results/34dJCj21O3vUo7dGrTO5eE1 Regarding my UK IP address being changed to the USA. I have checked and as I do not have a static IP address mu router would be issued with a new IP address every time I reset...
  8. I

    Solved Factory Restore Windows 7 Failure

    a free trial of Macafee was included this was deleted ready to download Norton. All I have running is Windows Defender and the firewall all I have is a a bare copy of Windows7 I haven't installed any other software
  9. I

    Solved Factory Restore Windows 7 Failure

    Had to Download Speccy to USB on another laptop and used the USB to install Speccy on laptop Hope the URL is correct had to copy manually http://Speccy.piriform.com/results/2p0IJ77CyQgznVjc3mjkVu1
  10. I

    Solved Factory Restore Windows 7 Failure

    Thanks for the reply Philpower2. I tried downloading Speccy using IE8, Firefox and Chrome. It is impossible to download anything with any of the browsers. This is the error message from Chrome SSL connection error, unable to secure a connection to the server. This may be a problem with the...
  11. I

    Solved Factory Restore Windows 7 Failure

    I'm running Windows 7 on a Sony Vaio. I had a problem with my UK IP address being changed to a USA IP address. I carried out a factory restore on my router. When this didn't work despite having the Norton Security suite installed I carried out a factory restore on my laptop and this has caused a...
  12. I

    IP address changes after logging on

    I am using a TP-Link Archer VR900 modem router. My UK IP address keeps getting redirected to a USA Cloudfare IP address. Crazy thing is that if I use one of the normal IP checking services it shows I am in the UK. When I use F-Secure it shows I am in the US, see below. It is impossible to use...
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