Recent content by ben3150

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    Solved Kernel-power ( problem )

    Hi @Bruce i haven't had any issues since i did everything recommended .
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    Solved Kernel-power ( problem )

    thank you @phillpower2 i have uninstalled avast using the tool you mentioned and changed the power plan i'll update you as to how things pan out thanks very much for your help
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    Solved Kernel-power ( problem )

    hi @phillpower2 http://speccy.piriform.com/results/lki4OpnyY3zpkaygeGgJNGA my new speccy results above i removed avast and McAfee , i ran a full virus scan and no issues were found :)
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    Solved Kernel-power ( problem )

    when i am out at the bar on Saturday i'll order 3 beers for myself , you and veeg and drink them all in your guys honour (y) hopefully i can reply and keep you updated as regularly as i can i will try and do all the suggestions tomorrow mate and i'll let you know how it goes . i'm off to bed...
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    Solved Kernel-power ( problem )

    @phillpower2 **** you have been very kind to take the time to reply to me . i am from the UK but i am now living in thailand and i presume you are from the UK too from your #8 reply. if you are in the london area i would love to buy you and @veeg a pint when i get back thanks very much , i...
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    Solved Kernel-power ( problem )

    thanks @phillpower2 i will see what i can purchase
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    Solved Kernel-power ( problem )

    service tag : 6P6GYJ3 dell inspiron 15 3515 would it be a good idea to restore the laptop to factory settings and wipe everything and start a fresh ? i use dual monitors for work . one monitor is purely to use parsec so i can connect to my home PC to stream video ( i am abroad at the moment )...
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    Solved Kernel-power ( problem )

    very sorry guys . i have been away . i will see what i can do with what you have recommended and i will update you as soon as i can i appreciate your help very much cheers @phillpower2 and @veeg
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    Solved Kernel-power ( problem )

    hi @phillpower2 i managed to do it in time i think :) if there is anything i can do please let me know, but i will be popping out now.
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    Solved Kernel-power ( problem )

    http://speccy.piriform.com/results/FZerksjXEkx3Y7SiFrvg2XG here is the speccy file
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    Solved Kernel-power ( problem )

    @phillpower2 thanks very much for taking the time to reply to me and to look at my dump files . i appreciate your help greatly . i will do all the things you have asked , but i hope you don't think i am being rude but would it be ok to send you these files tomorrow as i have to go out in...
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    Solved Kernel-power ( problem )

    thanks very much @phillpower2 i have changed it to small memory dump from automatic i have attached the mini dumps, but i don't think any of the dates of the files are from the latest crash , but i's possible they may contain something from precious kernel power problems
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    Solved Kernel-power ( problem )

    hi i have a dell laptop running : windows 11 home 64 bit AMD Ryzen 3 3250U processor in the last 2 days i have had 2 shutdowns unexpectantly . in event viewr it says the critical issue was a Kernel Power problem i had the same problem about 18 months ago but nothing since then until this week...
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