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Recent content by rkinner

  1. R

    Solved would like to make a really laptop (somewhat) functional

    Speccy doesn't look too bad. It's running about normal temp for a laptop. Your hard drive has a few errors but loks like it's not too bad. The search found what it was supposed to. msmpeng.exe is legit so perhaps it was only doing a scan when we looked with Process Explorer. Make a new...
  2. R

    Solved would like to make a really laptop (somewhat) functional

    You would think txt would be an allowed extension. Can you zip up the file? Perhaps that will work. The Process Explorer log shows Windows Defender is using up too much CPU. Perhaps it is running a scan? Some version of ZA would replace Defender with malware. Start FRST, Put MsMpEng.exe...
  3. R

    Solved would like to make a really laptop (somewhat) functional

    Log: 'Application' Date/Time: 26/07/2017 11:57:21 PM Type: warning Category: 0 Event: 1517 Source: Userenv Windows saved user PMURPHY\Patricia Murphy registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed...
  4. R

    Solved would like to make a really laptop (somewhat) functional

    That looks good. Nothing found so I think ZA is gone. Just do the VEW stuff so we can see what needs fixing.
  5. R

    Solved would like to make a really laptop (somewhat) functional

    Looks better. No Zero Access warnings. Let's run TDSSKiller to make sure: http://support.kaspersky.com/viruses/utility#TDSSKiller Use the EXE download. Save it to your desktop then run it. Double click on TDSSKiller.exe to start the program. If TDSSKiller alerts you that the system needs...
  6. R

    Solved would like to make a really laptop (somewhat) functional

    Overnight is too long. Stop it and see if there is a log file. Usually it's at C:\combofix.txt or C:\Combofix\combofix.txt You may need to reboot to regain control of your PC. When you started the between the stars stuff did you make the text log and drag it over to the combofix icon? Did...
  7. R

    Solved would like to make a really laptop (somewhat) functional

    Sorry for the delay. I'm not getting notices for some reason. Just go ahead with the between the stars instructions.
  8. R

    Solved would like to make a really laptop (somewhat) functional

    Copy the text between the lines of stars by highlighting and Ctrl + c. ****************************************** Killall:: File:: c:\documents and settings\LocalService\Local Settings\Application Data\Vosteran Firefox:: FF - ProfilePath - c:\documents and settings\Patricia...
  9. R

    Solved would like to make a really laptop (somewhat) functional

    Did you get a fixlog? Please run Combofix
  10. R

    Solved would like to make a really laptop (somewhat) functional

    Download the attached fixlist.txt to the same location as FRST Run FRST and press Fix A fix log will be generated please post that FRST is saying you might have a ZeroAccess infection so we need to run Combofix: ComboFix :!: It must be saved to your desktop, do not run it from your...
  11. R

    Solved would like to make a really laptop (somewhat) functional

    You just posted the addition.txt log. I need the FRST.txt log too but let's do this first: Uninstall: 7zip Packages EnterDigital HP Customer Participation Program 11.0 HP Update (HKLM\...\{D063F201-FAC4-4D5C-B10B-615058ADE5A7}) (Version: 4.000.009.002 - Hewlett-Packard) (If you no longer have...
  12. R

    Solved would like to make a really laptop (somewhat) functional

    Control Panel, Add or Remove Programs. If you see anything from Yahoo, click on it and uninstall. Control Panel, Internet Options, Advanced, Reset, Reset. (I think that should work on your version of IE but let me know if it doesn't) Reboot. See if you can download FRST from: FRST 32 Bit...