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Customer support via SMS is about to get a lot easier, courtesy of Zendesk
https://tctechcrunch2011.files.wordp...ting.jpg?w=680 Customer support powerhouse Zendesk is broadening its ever-expanding number of support channels today, as the company announced a brand new native channel for customer service over the text messages. SMS may be 20-year-old technology, but there’s a lot to be said for short bursts of asynchronous exchange of information. Read Morehttp://feeds.feedburner.com/~r/techc...~4/xnARYCkcSjM
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