Solved Would anyone be able to help me with my Dell desktop? Have some issues with an older system that I bought

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Status
Not open for further replies.

Donny dent

PCHF Member
May 12, 2019
11
0
39
The computer let me install Windows 7 iOS from a USB, but idk what happened I let my sister in law use it and have not a clue what she did but now it won't boot, read a boot device, or go past letting me in system settings and diagnostic test
 
Hello

One way to solve this is just re-install the OS.

Please give us the complete Dell spec's.

@Rustys
Oh lol silly me, yes I had tried to use the restroom and install but it won't go past the boot screen, it's a Dell optiplex 780 dual core processor 6gb Ram and I've put a 500gb hard drive in it
 
Ok,yeah i have a Dell 780 with win 7 on it and it works good.. Maybe your OS on the usb is corrupted..
 
Oh lol silly me, yes I had tried to use the restroom and install but it won't go past the boot screen, it's a Dell optiplex 780 dual core processor 6gb Ram and I've put a 500gb hard drive in it
I really don't like autocorrect, I meant to say reinstall not restroom
 
Ok,yeah i have a Dell 780 with win 7 on it and it works good.. Maybe your OS on the usb is corrupted..
Would someone sell me something that only works for a few days from eBay? I've never got one from there till I bought this one. Would there be a way to get it fixed?
 
it won't boot, read a boot device, or go past letting me in system settings and diagnostic test

Couple of questions if I may;

Have you tried getting into Safe Mode by tapping the F8 key while the computer is restarting.

From where was the Windows 7 media on the USB device obtained.

Can you check the Windows 7 USB device in another computer to make sure the media is good.

Have you changed the boot order in the BIOS so that it boots from the USB device first, the option is sometimes list as "external hard drive"

Is the 500GB HDD that you fitted detected and named in the BIOS, if yes, is it enabled as the first boot device.

Tip

If using a computer and not a mobile phone, please avoid adding multiple posts while waiting for us to reply to your last, edit your last post to include anything that you wish to add, this will ensure nothing gets overlooked which can sometimes happen if a thread has more than one page, it also avoids filling up folks inbox
 
Any update Donny dent?
Well, I've replaced the hard drives and the battery and tried just about everything but getting a new iOS disc. I'm trying to get a hold of one but now a bout broke. I don't have a landline so my internet is on my phone. And have no way to get the iOS from my phone to the system cuz I still don't have a second system yet
 
You missed answering four of the five questions that were asked;

From where was the Windows 7 media on the USB device obtained.

Can you check the Windows 7 USB device in another computer to make sure the media is good.

Have you changed the boot order in the BIOS so that it boots from the USB device first, the option is sometimes list as "external hard drive"

Is the 500GB HDD that you fitted detected and named in the BIOS, if yes, is it enabled as the first boot device.
 
You missed answering four of the five questions that were asked;
I had tried everything I could, but I did resolve this issue, turned out that PC was coded specific to his hard drive. Something to do with the coding he put on it. I had to replace almost the whole system to get it to read anything but his hard drive. But now it's working
 
Status
Not open for further replies.