I recently purchased and installed Office Prof. 2024 from Groupon. I started by removing Office 2021 Prof. from my computer. I also removed Microsoft One Drive, and One Note at ADD / REMOVE PROGRAMS. I then ran CCleaner to remove any leftover registry entries. The download and install went OK, However I was never asked for the New 25 digit key. If I open Word, or Excel and chose ACCOUNT, it tells me I have Office 2021, which I had before. However if I look in ADD/ REMOVE programs, it says Office 2024. Word and Excel look identical to what I had before, and if I open OUTLOOK, it brings in all my Folders and about 2000 emails instantly. Normally when I went to a newer version of OUTLOOK, I had to enter a lot of info. so OUTLOOK could communicate with my internet provider. There is a guy DAVID, that has been trying to help me the last three days, with no luck. I will try to attach the last two message from him. Does this make any sense ??
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