Solved Frequend BSODs in a laptop

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knacki

knacki

PCHF Member
Jun 16, 2022
15
1
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Greetings.
Lately i've been having some problem with my laptop. It keeps having all kinds of different BSOD caused by the same driver: ntoskrnl.exe. I've tried googling possible solutions and tried majority of them (all the windows scanning tools, reinstalling drivers, reinstalling whole Windows) but it keeps happening. It usually happens when playing a demanding game but ocassionaly happened with other, non demanding programs running. What's the most likely cause and what should i do?
My laptop model is Lenovo Legion 5 15ARH05H.
bsod1.png
rig.png
 
Welcome to PCHF lets get some information from your machine. :)

Speccy Scan.
  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.
Upload last 4 minidump files here. Instructions on how to upload minidump.

If the file is too large, then use catbox.moe or Ufile.io and send the link in your next reply.
  1. Download MinitoolBox.
  2. Unzip to your desktop.
  3. Right click run as admin.
  4. Check mark the select all box.
  5. Hit Go.
  6. Attach log created.
 
I will try and look at this later today, been really busy with real life. I hope you understand. :)
 
Uninstall with GeekUninstaller.

Driver Easy 5.7.1 (HKLM\...\DriverEasy_is1) (Version: 5.7.1 - Easeware)
1 Drive c: (Windows) (Fixed) (Total:200 GB) (Free:23.05 GB) NTFS

Free up spaces on your Hard drive, windows needs at least 30 percent free space in a drive so small. If you need instructions on how to free up space, I can provide.

Disable hibernation and turn power plan to balanced. You can do that with these two commands in elevated command prompt.

powercfg.exe /setactive 381b4222-f694-41f0-9685-ff5bb260df2e
powercfg -hibernate off


Power Profile:

Active power scheme: High performance

Hibernation: Enabled


Dump: 060822-11250-01.dmp (08.06.2022 12:21:40)
Code: 0x133 - DPC_WATCHDOG_VIOLATION
Process: System, probably caused by: memory_corruption
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

Dump: 061022-11890-01.dmp
Code: 0xA - IRQL_NOT_LESS_OR_EQUAL
Process: System, probably caused by: memory_corruption
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

Dump: 061622-11437-01.dmp (16.06.2022 15:52:57)
Code: 0xA - IRQL_NOT_LESS_OR_EQUAL
Process: System, probably caused by: memory_corruption
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

Dump: 061522-26203-01.dmp (15.06.2022 13:29:45)
Code: 0x1E - KMODE_EXCEPTION_NOT_HANDLED
Process: ShooterGame.exe, probably caused by: memory_corruption
Third-party modules in the Raw Stack: BEDaisy.sys
FAILURE_BUCKET_ID: 0x1E_c0000005_R_STACKPTR_ERROR_nt!MiUserFault


Dump: 060822-11671-01.dmp (08.06.2022 12:20:22)
Code: 0x3B - SYSTEM_SERVICE_EXCEPTION
Process: MsMpEng.exe, probably caused by: memory_corruption
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

The memory dumps are all over the place, how do you feel about opening the laptop and re seating the ram modules?

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Hd Tune scan.

Download HD Tune and save the file.
Install HD Tune and restart it after installation.
Then go to the tab Error Scan , select the hard drive you want to check and press Start .
The check can be quite time consuming take depends on the size of the hard drive check.
Take a screen shot of the result and save it.
Upload the image here.
Do Not tick the quick scan!!


Crystal Disk

Download and run CrystalDisk info standard edition from here
Run the program, grab any screenshots and attach to your next reply for us.
 
Malnutrition said:
Uninstall with GeekUninstaller.

Driver Easy 5.7.1 (HKLM\...\DriverEasy_is1) (Version: 5.7.1 - Easeware)
1 Drive c: (Windows) (Fixed) (Total:200 GB) (Free:23.05 GB) NTFS

Free up spaces on your Hard drive, windows needs at least 30 percent free space in a drive so small. If you need instructions on how to free up space, I can provide.

Disable hibernation and turn power plan to balanced. You can do that with these two commands in elevated command prompt.

powercfg.exe /setactive 381b4222-f694-41f0-9685-ff5bb260df2e
powercfg -hibernate off


Power Profile:

Active power scheme: High performance

Hibernation: Enabled


Dump: 060822-11250-01.dmp (08.06.2022 12:21:40)
Code: 0x133 - DPC_WATCHDOG_VIOLATION
Process: System, probably caused by: memory_corruption
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

Dump: 061022-11890-01.dmp
Code: 0xA - IRQL_NOT_LESS_OR_EQUAL
Process: System, probably caused by: memory_corruption
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

Dump: 061622-11437-01.dmp (16.06.2022 15:52:57)
Code: 0xA - IRQL_NOT_LESS_OR_EQUAL
Process: System, probably caused by: memory_corruption
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

Dump: 061522-26203-01.dmp (15.06.2022 13:29:45)
Code: 0x1E - KMODE_EXCEPTION_NOT_HANDLED
Process: ShooterGame.exe, probably caused by: memory_corruption
Third-party modules in the Raw Stack: BEDaisy.sys
FAILURE_BUCKET_ID: 0x1E_c0000005_R_STACKPTR_ERROR_nt!MiUserFault


Dump: 060822-11671-01.dmp (08.06.2022 12:20:22)
Code: 0x3B - SYSTEM_SERVICE_EXCEPTION
Process: MsMpEng.exe, probably caused by: memory_corruption
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

The memory dumps are all over the place, how do you feel about opening the laptop and re seating the ram modules?

To view this content we will need your consent to set third party cookies.
For more detailed information, see our cookies page.



Hd Tune scan.

Download HD Tune and save the file.
Install HD Tune and restart it after installation.
Then go to the tab Error Scan , select the hard drive you want to check and press Start .
The check can be quite time consuming take depends on the size of the hard drive check.
Take a screen shot of the result and save it.
Upload the image here.
Do Not tick the quick scan!!


Crystal Disk

Download and run CrystalDisk info standard edition from here
Run the program, grab any screenshots and attach to your next reply for us.
Click to expand...

Ok so i've opened the laptop and just swapped the RAM sticks slots (not sure what re seating means).
Freed up some space it's almost at 30%, i will try to free up some more.
The commands worked fine
 

Attachments

Ok test the machine as normal, and upload any new minidump
 
Long day at work, so I will check the dumps out tomorrow. :)
 
Dump: 062222-25734-01.dmp (22.06.2022 16:20:54)
Code: 0x7F - UNEXPECTED_KERNEL_MODE_TRAP
Process: RainbowSix.exe, probably caused by: memory_corruption
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE


Dump: 062122-25671-01.dmp (21.06.2022 15:33:01)
Code: 0xA - IRQL_NOT_LESS_OR_EQUAL
Process: Discord.exe, probably caused by: memory_corruption
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE


It's looking more and more like one of your Ram modules. Can you take one out and test the machine I know things will be slower, take one module out and use the machine as normal. If it crashes again then swap out the other ram and test.
 
Malnutrition said:
Dump: 062222-25734-01.dmp (22.06.2022 16:20:54)
Code: 0x7F - UNEXPECTED_KERNEL_MODE_TRAP
Process: RainbowSix.exe, probably caused by: memory_corruption
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE


Dump: 062122-25671-01.dmp (21.06.2022 15:33:01)
Code: 0xA - IRQL_NOT_LESS_OR_EQUAL
Process: Discord.exe, probably caused by: memory_corruption
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE


It's looking more and more like one of your Ram modules. Can you take one out and test the machine I know things will be slower, take one module out and use the machine as normal. If it crashes again then swap out the other ram and test.
Click to expand...
Ok, i might not do it today but i will try to do it as soon as possible
 
I've been testing it since Friday and no crashes so far, i think that the RAM stick was indeed the problem here. Thank you very much for your help @Malnutrition ! I will surely be recommending this forum to people in need, very fast and reliable help
 
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