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Windows wont load

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Joshua Poye

PCHF Member
Jan 14, 2023
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Hi! I'm having issues loading windows 10. While running a disc check it gets stuck at stage 2 82%. If I skip it I get a blue screen error saying bad system configuration. I can't access advance recovery options and I'm out of ideas. Any help would be greatly appriciated.
 

PeterOz

PCHF Advisor
PCHF Member
Mar 2, 2021
2,118
247
Lost in the internet
Hi Joshua
Could you give us some information about your computer is it a brand name E.G Hp, Dell etc
If yes can we have the Make, model and serial number.

If not a brand name can we have the make and model of the motherboard.
Do you have access to another computer .

Do you have your data - Docs, Pics etc backed up?
 

Joshua Poye

PCHF Member
Jan 14, 2023
6
0
38
20230114_145839.jpg
 

PeterOz

PCHF Advisor
PCHF Member
Mar 2, 2021
2,118
247
Lost in the internet
For both options you will need access to another computer and a usb drive.
Option 1)
Download the win 10 tool run it to recreate the flash drive – Must be minimum 8GB
https://www.microsoft.com/en-au/software-download/windows10
Boot from the install usb and choose repair windows.

Option 2)
Do you have any data you need to get off this computer? If yes then make a ubuntu bootable usb or dvd
https://ubuntu.com/tutorials/create-a-usb-stick-on-windows#1-overview NO install needed

Or here is a Youtube on how to make the usb


Copy your data to an external drive or another computer/nas.

Insert the usb or cd/dvd and boot your system. You may have to change bios settings to boot from the usb or cd/dvd(every computer is different) We can help with this.

When the computer boots choose TRY UBUNTU and let the system boot.

When booted look on the left-hand side of the screen and click on Files icon
1673731781402.png



Then click on Other Locations
1673731810284.png



Click on your drive for example Win 7
1673731834673.png



Click on Users Icon

Click on your name listed under users


You should now see your data e.g Documents Pictures etc.

Copy your data to an external drive or another computer/nas.

When finished Click on the shutdown icon in the top right-hand corner Click on Power Off
 
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