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Windows update disabled and can't restart it

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@phillpower2
Here is the list:

@gus I did, but I'm still in the same place I was when I made this topic. Windows is giving me an error while searching for an update. The track pad isn't my main priority, I just want my laptop to update when it should.
 
Can you post the brand and model name or number of the notebook
Asked this back in reply #16, can you post the info asap, we can`t check what drivers you should have installed without knowing the correct brand and model name or number of the notebook, we could also do with an up to date Speccy url if you will, there is no personal data in the report so no way of identifying anyone but we will if you wish delete the url once we have gone through it.
 
Can we have the Speccy url and not the log, we don`t want people seeing any product keys.

Your GPU drivers are all there so it is just the control panel service itself that is amiss, seem to be a common problem, couple of suggestions here

Driver Name : nvhda64v.sys
Address : 00000000`43620000
End Address : 00000000`43657000
Size : 0x00037000
Load Count : 1
Index : 144
File Type : Sound Driver
Description : NVIDIA HDMI Audio Driver
Version : 1.3.38.21
Company : NVIDIA Corporation
Product Name : NVIDIA HDMI Audio Driver
Modified Date : 12/26/2019 12:13:18 AM
Created Date : 8/27/2019 6:48:54 PM
Filename : C:\WINDOWS\system32\drivers\nvhda64v.sys
File Attributes : A
Service Name : NVHDA
Service Display Name: @oem44.inf,%NVHDA.SvcDesc%;Service for NVIDIA High Definition Audio Driver
Digital Signature :
==================================================

==================================================
Driver Name : nvlddmkm.sys
Address : 00000000`41A30000
End Address : 00000000`430C5000
Size : 0x01695000
Load Count : 1
Index : 111
File Type : Display Driver
Description : NVIDIA Windows Kernel Mode Driver, Version 441.87
Version : 26.21.14.4187
Company : NVIDIA Corporation
Product Name : NVIDIA Windows Kernel Mode Driver, Version 441.87
Modified Date : 12/27/2019 9:12:50 PM
Created Date : 1/23/2020 5:46:01 PM
Filename : C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_b72356da889ff492\nvlddmkm.sys
File Attributes : A
Service Name : nvlddmkm
Service Display Name:
Digital Signature :
==================================================

==================================================
Driver Name : nvvad64v.sys
Address : 00000000`435A0000
End Address : 00000000`435B1000
Size : 0x00011000
Load Count : 1
Index : 138
File Type : Sound Driver
Description : NVIDIA Virtual Audio Driver
Version : 4.13.0.0
Company : NVIDIA Corporation
Product Name : NVIDIA Virtual Audio Driver
Modified Date : 4/17/2019 1:42:48 AM
Created Date : 7/9/2019 4:02:13 PM
Filename : C:\WINDOWS\system32\drivers\nvvad64v.sys
File Attributes : A
Service Name : nvvad_WaveExtensible
Service Display Name: @oem26.inf,%nvvad_WaveExtensible.SvcDesc%;NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Digital Signature :
==================================================

==================================================
Driver Name : nvvhci.sys
Address : 00000000`435D0000
End Address : 00000000`435E0000
Size : 0x00010000
Load Count : 1
Index : 140
File Type : System Driver
Description : Virtual USB Host Controller driver
Version : 303.0.0.0
Company : NVIDIA Corporation
Product Name : Virtual USB Host Controller driver
Modified Date : 8/22/2019 9:47:15 PM
Created Date : 12/24/2019 1:18:08 PM
Filename : C:\WINDOWS\System32\drivers\nvvhci.sys
File Attributes : A
Service Name : nvvhci
Service Display Name: @oem21.inf,%ServiceDesc%;NVVHCI Enumerator Service
Digital Signature :
 
Create a new system restore point, download then run the Windows All in One Repair tool from here, disregard the malware guidance but follow the other steps to the letter and in particular ensuring that you first create a new restore point and perform a proper Windows clean boot before running the repair, details for the clean boot here.

Edit by phillpower2: Thread closed due to lack of feedback from the OP.
 
Last edited:
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