Can anyone tell me why Windows Hello isn't supported on my HP ProBook 450 G3? I have a camera and a fingerprint reader, granted I have tried everything to get the fingerprint reader to work but it for some reason doesn't. I am running Windows 10 Pro 64, is it only supported in home editions or something?
Also can someone help me with this fingerprint reader problem. I chatted with HP for over an hour and let them remotely control my laptop and they messed around for atleast an hour and a half and couldn't figure out why the fingerprint reader wasn't working. I must have installed and reinstalled the driver for it atleast 10 times, but for some reason it never installs (well it says it installed but then I look n the list of installed drivers and its never there). I also chatted with Microsoft and they didn't know why Windows Hello wasn't supported. SO hopefully you guys can prove you are smarter then HP and Microsoft, that would be awesome.
Also can someone help me with this fingerprint reader problem. I chatted with HP for over an hour and let them remotely control my laptop and they messed around for atleast an hour and a half and couldn't figure out why the fingerprint reader wasn't working. I must have installed and reinstalled the driver for it atleast 10 times, but for some reason it never installs (well it says it installed but then I look n the list of installed drivers and its never there). I also chatted with Microsoft and they didn't know why Windows Hello wasn't supported. SO hopefully you guys can prove you are smarter then HP and Microsoft, that would be awesome.