Solved windows 10 wiped out my lexmark printer

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sargonis

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Apr 8, 2021
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Went to print out my word document & nothing happened. I checked my cartridges n all was good. Ran a print check n that worked fine. Called my computer geek & she worked on it all day & said my printer driver is out of date & not compatible w/Windows 10. Working w/Windows 10 has been extremely difficult for me because I find it very difficult to work with & everytime it updates it messes up my printer, this time apparently for good. I hope I am wrong & remembered that on here years ago I found the help I needed, so I hope that happens again. Thank you to anyone that can provide any help!
Device name Linda-PC
Processor Intel(R) Core(TM)2 Duo CPU E8200 @ 2.66GHz 2.66 GHz
Installed RAM 4.00 GB
Device ID 58B886CD-69C3-4B59-936A-6006EFBCF373
Product ID 00330-80000-00000-AA052
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
 

Bastet

Female. Funny. Gemini.
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What’s the full make & model of the printer?
Is Windows 10 up to date? There were several cumulative updates which broke printers but these have been fixed so check for any optional updates.
 

sargonis

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Apr 8, 2021
10
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68
Hi, itis a Lexmark X5650 inkjet printer, and yes, totally up to date! and all optional updates were also done.
 

Bruce

Forum Regular
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Support Team
Oct 8, 2017
2,123
314
Yeppoon, QLD, Australia.
that printer is discontinued with no dedicated drivers for Win10.
you could try the Win7 or 8 64bit drivers on the Lexmark website but there's no guarantee.

if you're lucky, Win10 may have a native driver for it but full functionality may not be offered.
uninstall any Lexmark software and try adding a new printer from Devices & Printers in Control Panel and see if Windows detects and installs the best driver it deems worthy. :)
 

sargonis

PCHF Member
PCHF Member
Apr 8, 2021
10
2
68
that printer is discontinued with no dedicated drivers for Win10.
you could try the Win7 or 8 64bit drivers on the Lexmark website but there's no guarantee.

if you're lucky, Win10 may have a native driver for it but full functionality may not be offered.
uninstall any Lexmark software and try adding a new printer from Devices & Printers in Control Panel and see if Windows detects and installs the best driver it deems worthy. :)
Well there must be a way because Lexmark just answered my call & he said there is a way it can be reconnected but there is a $79.00 charge & i can't afford that soo guess I'm stuck. :-(
 

sargonis

PCHF Member
PCHF Member
Apr 8, 2021
10
2
68
that printer is discontinued with no dedicated drivers for Win10.
you could try the Win7 or 8 64bit drivers on the Lexmark website but there's no guarantee.

if you're lucky, Win10 may have a native driver for it but full functionality may not be offered.
uninstall any Lexmark software and try adding a new printer from Devices & Printers in Control Panel and see if Windows detects and installs the best driver it deems worthy. :)
Is there a specifil usb slot on the back of my computer that the printer usb should be connected in? maybe?
 

sargonis

PCHF Member
PCHF Member
Apr 8, 2021
10
2
68
Have you run the Printer troubleshooter?
If it still doesn’t work then the device is no longer compatible.
Yes I did run it & it still didn't work. But if Lexmark can make it work, why can't I find a way to make it work? What will they do that I can't?
 

PeterOz

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Mar 2, 2021
215
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Lost in the internet
Try this
Go to control panel > Devices and printers Right click on the printer Left click on printer properties
Click on advanced tab>New driver>Next
On the left hand side scroll down to generic.
On the right hand side Pick Generic/text only click on next and finish.
This should get you printing for now.
I will look for improving this later on today for you
 

PeterOz

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Mar 2, 2021
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Lost in the internet
When you get a chance can you download PCL5 Driver Click On Me scroll down to downloads on right hand side (pic attached) and try this driver Lexmark.PNG
 

sargonis

PCHF Member
PCHF Member
Apr 8, 2021
10
2
68
that printer is discontinued with no dedicated drivers for Win10.
you could try the Win7 or 8 64bit drivers on the Lexmark website but there's no guarantee.

if you're lucky, Win10 may have a native driver for it but full functionality may not be offered.
uninstall any Lexmark software and try adding a new printer from Devices & Printers in Control Panel and see if Windows detects and installs the best driver it deems worthy. :)
TYVM 4 Ur Help! So, I was thinking, can I unInstall windows 10 & ReInstall windows 8 or 8.1? My printer worked fine then. Thanks again!
 

sargonis

PCHF Member
PCHF Member
Apr 8, 2021
10
2
68
Try this
Go to control panel > Devices and printers Right click on the printer Left click on printer properties
Click on advanced tab>New driver>Next
On the left hand side scroll down to generic.
On the right hand side Pick Generic/text only click on next and finish.
This should get you printing for now.
I will look for improving this later on today for you
I never got a notification of this message from you or the following, I was just rereading all when I came upon this. I will definitely try this! TYVM!!!
 

sargonis

PCHF Member
PCHF Member
Apr 8, 2021
10
2
68
Did you try cleanly uninstalling & deleting the driver, then installing the Win 8 driver using compatibility mode?
No I did not. I'm in the middle of moving out of state & unfortunately the disc for the printer is now out of state. I don't know if there is a reputible online install available.
 
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