Win10 continuously losing internet

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Welcome to our Community
Wanting to join the rest of our members? Feel free to sign up today.
Sign up
Status
Not open for further replies.

DamianTC

PCHF Member
PCHF Member
Mar 7, 2019
21
2
39
When the Wifi adapter loses connection, I can no longer see any network in range. The only way it will see and connect to my wifi is to reset the adapter and it will see all available networks again.

I am still using the USB dongle since my last post without issue.
 

Rustys

Escaped Mental Patient
Administrator
Support Team
Jul 22, 2016
2,225
627
127.0.0.1
pchelpforum.net
Then I would have to hate to say it sounds as if the WiFi is going out that is in the system.
You can replace it and or keep using the dongle and or use a cable.
 

DamianTC

PCHF Member
PCHF Member
Mar 7, 2019
21
2
39
can the adapter be removed from the motherboard or is it built in?

if its built in, are there expansion bays to install another?

I never opened this laptop yet.
 

Rustys

Escaped Mental Patient
Administrator
Support Team
Jul 22, 2016
2,225
627
127.0.0.1
pchelpforum.net
How did things do with the Dongle?

Try re seating the WiFi card be careful of the wires they are brittle.

Remember to discharge the system completely and yourself otherwise you may end up with a expensive door stop.
Like I stated if you do not feel comfortable then take it to a shop that can other wise you may end up with a door stop.

Look through the information here.
 

DamianTC

PCHF Member
PCHF Member
Mar 7, 2019
21
2
39
I am still connected with the dongle without issue.


Years ago I had to open a 2004 Dell Inspiron to upgrade CPU and RAM. From that link, this newer model seems to have much less "digging" to get to the cards. I should have no problem opening this model.

I can just order a replacement since they are rather cheap. This is an exact replacement from newegg. Would you recommend upgrading to a better card, if so, which would you suggest?
 

Rustys

Escaped Mental Patient
Administrator
Support Team
Jul 22, 2016
2,225
627
127.0.0.1
pchelpforum.net
I would say that is a close match to the current card that you have in there now.

Hope that this does fix it and it does not turn out to be the port that it connects to.

Take it then that re-seating the card did not help at all?
 

phillpower2

Autonomous Admin
Administrator
Support Team
Sep 9, 2016
5,238
583
56
Thanks for the update, one of us will check back with you in a few days if we don`t hear back from you in the meanwhile.
 

DamianTC

PCHF Member
PCHF Member
Mar 7, 2019
21
2
39
I been pretty busy lately. I'm not going to have time to open the laptop up for a while. If you need to close this post, go ahead.

After I swap the part, I can always start a new post and link to this one if I need assistance correct?
 

phillpower2

Autonomous Admin
Administrator
Support Team
Sep 9, 2016
5,238
583
56
No worries and thanks for letting us know (y)

You can send any staff member a PM asking for this thread to be reopened should you need to and no need to start a new thread.
 
Status
Not open for further replies.