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Solved Wierd sound on MSI laptop

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Sssandra

Sssandra

PCHF Member
Apr 1, 2021
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#1
Hi guys. I recently purchased MSI gv72 8rd laptop from ebay seller. I was testing it and noticed this sound. I am not sure where it is coming from. Is sounds like grinding and sometimes it is combined with the clicking sound that can be heard on the second video. Do you know what this is? Should I be concerned?

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- YouTube

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Hope you can hear it.
 
#6
Hi again. I ran this test as you suggested and passed. But I still think there is something wrong with the laptop so to be sure I will send it back. Thank you so much for your help.
 
#7
Hello Sssandra,

Before you go to the trouble of sending the notebook back can I first of all ask if you agree that the sounds in your audio clip and the sounds at the platter scratch link sounded the same to you.
 
#9
Two of us can`t be wrong but if you can, get someone else to check out the two sounds and if they agree it pretty much confirms it.

Reason why I am suggesting these steps is so that you can provide them as proof to the person/merchant that you made the purchase from, to avoid sending the computer back they may offer you a partial refund to cover the cost of getting a new HDD fitted etc.
 
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