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want to go back to 7/8

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Ur right, totally forgot about the malware removal tool, that was after I downloaded Malwarebytes and ran it. That popped up at end. I forgot about the removal tool, and just uninstalled thru programs. Fawk, I didn't notice anything else from prompts to do. I'll have to redo late tonight, or at least try to do....
 
im lost. I pulled malewarebytes back up, the support tool, under advanced, has 3 columns, gather logs, Clean, and Repair system with 4 boxes to check. I did not see this when i ran first time, but im sure it was same site as the emblem is the same. Also dont see an uninstall tool at this point. Do i need to start completelty over and remove Norton again, and run this mbytes with these columns under "support tool"? thx
 
I asked you to uninstall any antivirus software to see if this is the cause of the inability to download updates. May I ask why you’ve reinstalled Norton? You would need to removal all AV software to ensure these are not preventing the download & install from happening.
There should be an option to clean uninstall but not reinstall.
You can also uninstall using Revo Uninstaller:
 
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