I use a laptop - Acer Predator Helios 300 i7 9th Gen - (16 GB/1 TB HDD/256 GB SSD/Windows 10 Home/6 GB Graphics/NVIDIA GeForce RTX 2060) PH315-52-74DX (1 year old).
I recently updated to the latest NVIDIA Studio driver and since then, Chrome, SketchUp and Enscape softwares have started causing system crashes. I see blue screen of death errors like: "Kernel Data Inpage Error", "Critical Process Died" very frequently. Once there was "DPC Watchdog Violation", "System Service Exception", "Page Fault in Nonpaged area" as well (screenshots attached). I have tried reinstalling these softwares, I have tried reverting back to the previous Nvidia Driver and then reinstalling the softwares, but the problem still persists.
I have also noticed that the task manager values of GPU usage reaches 100%, and the Power Usage and Power Usage Trend is "Very High" when these three software are in use. (Attaching screenshots below). I am wondering if these crashes and task manager values are interrelated.
I am unable to use Google Chrome and Sketchup+Enscape at the same time (I was able to do it before comfortably without lags or any crashes).
I have also tried the Command Prompt sfc/scannow, drive scans and fixes but it detects some corrupt files and fixes. It doesn't make a difference though.
It barely used to crash (used for a year) before this update.
Since two days, when the laptop crashes and restarts, it gets stuck and doesn't boot at all. I need to long press the power button for it to boot again, but then it gets stuck on the "Predator" welcome screen.
I would appreciate any help right now! Thank you!
I recently updated to the latest NVIDIA Studio driver and since then, Chrome, SketchUp and Enscape softwares have started causing system crashes. I see blue screen of death errors like: "Kernel Data Inpage Error", "Critical Process Died" very frequently. Once there was "DPC Watchdog Violation", "System Service Exception", "Page Fault in Nonpaged area" as well (screenshots attached). I have tried reinstalling these softwares, I have tried reverting back to the previous Nvidia Driver and then reinstalling the softwares, but the problem still persists.
I have also noticed that the task manager values of GPU usage reaches 100%, and the Power Usage and Power Usage Trend is "Very High" when these three software are in use. (Attaching screenshots below). I am wondering if these crashes and task manager values are interrelated.
I am unable to use Google Chrome and Sketchup+Enscape at the same time (I was able to do it before comfortably without lags or any crashes).
I have also tried the Command Prompt sfc/scannow, drive scans and fixes but it detects some corrupt files and fixes. It doesn't make a difference though.
It barely used to crash (used for a year) before this update.
Since two days, when the laptop crashes and restarts, it gets stuck and doesn't boot at all. I need to long press the power button for it to boot again, but then it gets stuck on the "Predator" welcome screen.
I would appreciate any help right now! Thank you!
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