- Jul 30, 2021
Okay, will try this when a bit of my urgent work is done.It is looking likely if only to make sure that the possibility is ruled out.
MTB log attached below. (MTB-12th Aug.txt)Can w have a new MTB log and Speccy url
Ah yes of course, there's always a BSOD when I use Enscape though, that's why I mentioned it.. Same stopcode "critical service died".Please only use the terms crash, crashes and crashing if you see an actual BSOD and Stop Code, if you don`t see this the computer has not crashed but has overheated and shutdown to stop it from frying.
Or, sometimes the system just freezes for a looong time and I have no option but to long-press the power button.
I would like to update you on these few things -
- One of my friends tried to create a Crash Dump yesterday, but the size of the .dmp is 1.42 gb so I won't be able to send it. We analysed it in windbg - please check if it points to a possible error. (1.5gb MEMORY DUMP ANALYSIS.txt)
- Also a few .dmp files were created yesterday (C:\Windows\Minidump folder), attaching them as well. (Mini dumps 10th Aug.zip)
- Yesterday I tried the Driver Verifier tool (windows) to check if it was a driver issue. (I'm not sure if it was a good idea, but I tried my luck anyway).
Once the verifier started, the laptop kept crashing with a BSOD (even before it restarted completely) in an endless loop. I'm attaching the photo of the BSOD below. (This was the only stopcode that appeared countless times - refer Driver verifier.jpeg). Please let me know your thoughts on this. I tried to find some info about it but I couldn't exactly figure out.
I'm sorry for the late reply, I got a little held up with work.