Pending OP Response Unstable System - Process crashing on Win and Linux

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phillpower2

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Apart from the obvious swapping of components a new MB would mean another clean install of Windows and drivers etc, having to contact MS to get your Windows key activated with the replacement board + the unwelcome cost, easy for me because we have spares but if in a similar situation in that there was no spare components and no way of getting the add on GPU tested locally I would go on one of the well known selling sites and purchase a low priced but half decent add on video card to test in the system, you could always resell it again later.
 

DrunkBlood

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Thinking about it and having spare RAM and PSU I searched for some models I think I have narrowed it to 2.
1. Radeon RX 570 ~150€
2. NVIDIA GTX 1050 Ti ~120-150€

What do you think ?
 

phillpower2

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I wasn`t thinking about spending that much tbh, it is only for testing purposes, something used but 100% guaranteed to be working by the seller is what I had in mind.
 

DrunkBlood

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I am thinking ahead for me. The laptop I am currently using might brick anytime soon and with the old PSU and old RAM I have in any case a GPU for it and only need a MB and CPU. If the GPU is at fault I am using the new GPU until I think I need an upgrade and if the MB is at fault I have the spare GPU for the backup system. This was my train of thought.
 

phillpower2

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If you purchase a new MB and end up with two working boards you will then need to purchase a new Windows product key, having an inexpensive add on GPU for testing is a good thing to have tbh, your call though.
 

DrunkBlood

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If you purchase a new MB and end up with two working boards you will then need to purchase a new Windows product key,
Do you mean that in the way of me having 2 systems using Windows? I was planning to use Windows only on the currently broken system and on the backup I would install a light Linux OS.

Mb I have thought wrong about a backup system and set my requirement to high. So a card for max 70€ would be great for testing and backup.
 

phillpower2

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Having Linux on the back up system along with an add on GPU that you could use for testing is a good idea, see what you can find for your budget and let us know.
 

DrunkBlood

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I think this card fits for me. It got 128 bit and min 400 W which suits the old PSU of 500 W and the new one. I had also looked at another model but it was 64 bit which should not fit. It is listed by my retailer for about 63€. Did I miss something like when choosing the old PSU?
 

DrunkBlood

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I got the CPU and my steps would be as follows.
1. Uninstall the graphic drivers
2. Remove the current GPU
3. Install the new GPU
4. Boot the system an see
 

phillpower2

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I got the CPU
As long as that should be GPU then yes to those steps, do keep in mid though that if booting into Windows and not Linux it would help if you saved to the desktop the drivers for the new GPU before you remove the present GPU and fit the new one.
 

DrunkBlood

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I did the listed steps. Logged in and started the installer for the GPU drivers. Extracting went fine but when the GUI started it crashed at detecting hardware. So I tried again with the same result. Then I started the Device Manager and updated the Windows Basic Display Adapter by selecting the folder of the driver. There were 2 of them one for graphics and one for audio. I only installed the graphics one as I do not know what audio driver to manually update. After the driver update it got more stable so I tried the GUI again. Same result. Then after some time my keyboard and mouse got disconnected. After replugging them they had power again.
(Note I had the USB with the drivers in a USB 2.0 Slot.)
Then I collected a MTB log and I am thinking that the MB is now the last contender.
 

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phillpower2

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Sorry but need to ask, why did you not save the new GPU drivers to the desktop and install them from there, as mentioned previously you are introducing a preventable problem by getting installing/drivers from the USB device, 2.0 port or not.

If the MB is bad it will not help but the best way to install drivers is in Safe Mode and directly from the computer that the drivers are expected to be used on.
 

DrunkBlood

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Sry I had them on the Desktop and forgot to remove the USB. The installer is packaged and decompresses to C:\AMD.
 

phillpower2

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Would start again from the beginning by downloading direct to the computer the drivers from here

Running DDU to get rid of the present AMD GPU drivers.

Starting in Safe Mode only (No Networking) then install the drivers, restart and test.

If you have problems doing it this the correct way then your MB is indeed the only thing that we cannot prove is either good or bad.

NB: Your MTB log shows that the issues were with the Windows Desktop Manager, Windows Defender, the Windows Media Player Network Sharing Service and the Radeon installer.

How the Windows Media Player Network Sharing Service got involved is beyond me as it suggests that information was being accessed via a network :unsure:
 

DrunkBlood

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I downloaded the driver from the website and then restarted to Safe Mode and used DDU to uninstall the driver. I was not sure whether I should reboot after that into another Safe Mode. I did not. So I opened the installer. It extracted itself to C:\AMD and then I ran into this error(img failed to load detection driver). Then I went again to install it manually. The folders had a different name. One called graphics and one called WDM with a subfolder HDMI. After it told me the driver was installed I rebooted and checked the browser. Still had crashes. I did not make a MTB log yet.
 

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phillpower2

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The steps were provided in my reply #96!

Would start again from the beginning by downloading direct to the computer the drivers from here

Running DDU to get rid of the present AMD GPU drivers.

Starting in Safe Mode only (No Networking) then install the drivers, restart and test.
The old drivers should not have been uninstalled in Safe Mode as it is possible for some of them to be left behind which is something that would explain the failed to load detection driver message.

Wouldn`t do any harm to upload a MTB log but not sure that it will tell us anything new.
 

phillpower2

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No rush here and it does sometimes help to take a break from such things.