UNEXPECTED_STORE_EXCEPTION and then infinite loading

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PCHF Member
PCHF Member
May 29, 2020
Hi, i need help with a problem that just happened today
I was normally using my computer watching youtube until i got a bluescreen with the phrase UNEXPECTED_STORE_EXCEPTION at first i wasnt really worried since i had a bluescreen about that before and no problems after it but after this one when my PC restarted i was stuck at the screen where the profiles usually load up, i waited for an hour to see if it was just loading but it was never loading anything, after a restart it eventually logged into my profile but when it did i was just met with a blank desktop w the taskbar empty i waited another hour in case it would load but it didnt. i really dont know what to do nor what to check.

EDIT: I just noticed the time is 2 Hours ahead
The toolbar works now but is still empty also when i try to create a file on the desktop it gives me an error 0x8000FFFF
EDIT 2: Went into the startup settings (shift and restart) and such it gave me a error 80070013

Evan Omo

Computer Support Technician
Support Team

This sounds like a corrupt user profile and Windows logged you into a temporary profile. Try restarting your computer again and see if your profile loads.

If that does not work see if you can open Command Prompt. Click Start< type Command Prompt right click on Command Prompt and click on Run as administrator. After Command Prompt opens type chkdsk C: /r and type Y to confirm the disk check. Then reboot your computer to allow Check Disk to run and see if that solves your profile issue.


PCHF Administrator
Support Team
Sep 9, 2016
Thread closed due to lack of any feedback from the OP.
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