Unable to boot to windows

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PCHF Member
PCHF Member
Oct 27, 2020
Hey all. Been having a problem getting back to windows after it crashed on me while gaming. I can see and access BIOS screen, I see the first windows flash screen but right about when you're supposed to be able to get to login to put in your PIN/password, that screen never shows because blue screen comes up with "critical process died" message.

I have so far tried to use the default troubleshooter to fix problems trying to boot into windows (it just does the diagnose part and then says nothing could be fixed, would you like to try something else?), different safe modes (all end in same blue screen message), using sfc /scannow and chkdsk on my ssd where OS is located (both said ssd is fine), tried bootrec.exe /fixmbr and /fixboot and also tried out ubuntu live cd just to rule out faulty RAM. Ubuntu ran perfectly fine, could play music/videos from ssd and youtube. Also used disks program in Ubuntu and ran SMART test on ssd and it said it's working fine as well.

I don't know what else to try to be fair. I don't have a second desktop to try my ssd on. Currently working on seeing if I can put together a windows 10 install usb to install another copy on one of my older harddrives just to see if those boot up. Any ideas?

Thanks in advance


Forum Regular
Support Team
PCHF Member
Oct 8, 2017
Yeppoon, QLD, Australia.
you've done the usual stuff in trying to troubleshoot.
time for the big guns.
first up - get back in using Ubuntu and back up all your files you want to keep.
next make a bootable USB stick using the Windows Media Creation Tool.
reboot the PC with the USB stick inserted and the boot menu using that stick first.
install a fresh copy of Windows, removing all current partitions when prompted.
when asked to type your Product Key, click "don't have one" and continue. windows will auto-activate when you get online next.
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PCHF Administrator
Support Team
Sep 9, 2016
Thread closed due to lack of any feedback from the OP.
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