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thread exception not handled

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trying to update windows to the latest version. i keep getting blue screen after it restarts to do the update.
the blue screen says: thread exception not handled
ive attached the dump file if that helps?
 

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  • bluescr33n.txt
    942 bytes · Views: 7
this is the log
 

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  • bluescreen.png
    bluescreen.png
    229.1 KB · Views: 9
Welcome to PCHF mattao,

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.
2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
3. Upload the zip folder using the Attach button, bottom left of the dialogue input box
 
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